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Old 09-29-2018, 04:08 PM   #43
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2018 23' Flying Cloud
Dungville next to Donkeytown , Alabama
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2018/2017 Leaking Basecamp

Count me in on the disappointment. Have had a leak in my 23’, over dinette, since I purchased brand new in 2018. It’s been to JC/dealers 3 times and they say they’ve found it ... but as soon as it rains - it’s dripping on my freakin’ parade! Jackson investigated first: ran a waterfall test: couldn’t replicate the problem. Took it to the Atlanta Service Center - told they calked all external roof ports. Leaked on the return trip home. Took it to Mississippi SC and they ran it under a pressure test for two hours. Found two areas that needed to be sealed. Drove home again in rainstorm and again it leaked! Returning back to Jackson in Dec and hope something will be done!

To be brutally honest I wish I’d never purchased it. She’s such a pretty pearl - but a wet one. Will never buy another AS again.
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Old 09-29-2018, 04:48 PM   #44
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2017 23' Flying Cloud
Okatie , South Carolina
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I had a leak in a previous fiberglass rv that just about made me insane. After weeks of checking every possible water point of entry and double sealing every entry the leak was finally found. You mentioned over the dinette (I assuming this a front dinette). The leak was the Fantastic fan. Not the frame as it joined the roof but rather water entering into the hinge area. The hinge is secured vertically on one side of the assembly and the leak was in this area. I called Fantastic and they stated this hinge area has been known to leak.. They offered to rebuild the unit if I would remove and send them the entire fan. My solution was to use a vent cover - the type that allows use in the rain. i applied caulk and a rubber gasket to deflect rain to sides in the front area of the vent cover - this completely closed the front gap between the roof and the cover preventing water from accessing the fan hinge area. Hope this may help.
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Old 09-29-2018, 04:53 PM   #45
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2018 23' Flying Cloud
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2018/2017 Leaking Basecamp

Martin - the leak was present with the original fan (Fantastic Fan): later replaced because it was defective. So I paid for the upgrade difference and had them install a Maxfan ( love this fan btw!) and seal that sucker in. No luck, leak remains and is coming from a seam inside over the dinette.

Thank you for the suggestion.
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Old 09-29-2018, 05:08 PM   #46
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This might help in indicating the seam which drips.
Click image for larger version

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ID:	324007
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Old 09-30-2018, 03:36 AM   #47
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Remarkable how many problems this Basecamp roll-out is still having IMO. Just look at the list in this Basecamp forum:

http://www.airforums.com/forums/f404/

Are you new BC owners familiar with the Simple Survey thread about fridge performance in hot weather, when the black propane cover is sitting in direct sun?

http://www.airforums.com/forums/f404...ne-169937.html

Good luck,

Peter
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Old 09-30-2018, 03:40 AM   #48
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2014 20' Flying Cloud
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Quote:
Originally Posted by Martinod View Post
. . .
. . . Hope this may help.
Quote:
Originally Posted by Joannadannna View Post
This might help in indicating the seam which drips.
. . .
Do you both realize you are posting in the Basecamp forum? You might find a better audience, as well as helpful suggestions, in these forums IMO:

23D: http://www.airforums.com/forums/f142...ad-166085.html
23FB: http://www.airforums.com/forums/f142/the-23fb-forum-166374.html
FC: http://www.airforums.com/forums/f542/

Good luck,

Peter
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Old 09-30-2018, 06:17 AM   #49
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1993 21' Sovereign
Colfax , North Carolina
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Quote:
Originally Posted by Joannadannna View Post
Count me in on the disappointment. Have had a leak in my 23’, over dinette, since I purchased brand new in 2018. It’s been to JC/dealers 3 times and they say they’ve found it ... but as soon as it rains - it’s dripping on my freakin’ parade! Jackson investigated first: ran a waterfall test: couldn’t replicate the problem. Took it to the Atlanta Service Center - told they calked all external roof ports. Leaked on the return trip home. Took it to Mississippi SC and they ran it under a pressure test for two hours. Found two areas that needed to be sealed. Drove home again in rainstorm and again it leaked! Returning back to Jackson in Dec and hope something will be done!

To be brutally honest I wish I’d never purchased it. She’s such a pretty pearl - but a wet one. Will never buy another AS again.
Quote:
Originally Posted by Joannadannna View Post
Martin - the leak was present with the original fan (Fantastic Fan): later replaced because it was defective. So I paid for the upgrade difference and had them install a Maxfan ( love this fan btw!) and seal that sucker in. No luck, leak remains and is coming from a seam inside over the dinette.

Thank you for the suggestion.
Quote:
Originally Posted by Joannadannna View Post
This might help in indicating the seam which drips.
Attachment 324007
Since this thread is model-specific to the new Basecamp, you might be better served by posting in the 23' forum. The Basecamp is completely different from other Airstreams, and any answers or solutions found here may not translate to your trailer.
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Old 09-30-2018, 06:58 AM   #50
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Yes sorry about that. I suppose I should start a thread for ALL 2017- current AS leaks. To be honest I didn’t think that the forum would help in this matter, other than vent my absolute disgust with quality of Airstream. In this matter. My apologies for the thread intrusion.
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Old 09-30-2018, 09:33 AM   #51
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If the leak is coming from the top seam on the roof near the front I would think application
of Eternabond tape would be a solution. Having been in the medium sized sailboat business some
years ago, leaks were a common warranty problem and had to be cured from the outside as
removal of the inside fiberglass liners and such was impossible. Any leak can be fixed on a
pemenant basis with the correct material. Today there are a sizable number of high tech sealers that
should easily rectify your problem. Any capable technician should be able to determine the location
and repair. I am amazed Jackson Center did not repair the first time. Eternabond tape would not be
visible from and ground standing position. Do not throw in the towel. There many experienced
mobile rv service techs and others that can rectify this situation quickly in my estimation. ]
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Old 09-30-2018, 12:53 PM   #52
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2018/2017 Leaking Basecamp

Since this applies to Basecamps I trust it’s okay to add to the thread.

I was told by two service center professionals at Jackson Center that “All Airstreams leak at some point in their life.” That unfortunately sometimes the leak can not be located for whatever reason. If the leak is found and documented with a dealer or AS within its warranty that any damage which results from the leak will be covered for the life of the trailer.

Thanks Martinod for the info.
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