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Old 02-21-2017, 10:20 AM   #57
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Seattle , Washington
Join Date: Dec 2016
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We just got ours (also in WA), and took it out for its maiden voyage. No significant issues fortunately - but a couple of questions:

(1) We are unable to unscrew one of the table legs from the floor. The release button presses down - however when holding the button down the table leg will not twist (it seems to be screwed in there pretty tight). Does anyone know a trick to getting it unstuck/un-screwed?

(2) Was the Basecamp supposed to come with a socket for the lug nuts on the wheels? There is not enough space for a regular lug socket to fit over the wheel lug nuts.

(3) I have noticed the running lights and one tail light turned on in our driveway, when it is not connected to power. Is this normal with the solar panels? Or have we possibly left a switch on somewhere that we should turn off (all four interior light switches are off...)?

(4) What do you recommend for leveling the Basecamp from side to side when parking it in an uneven campsite? My understanding is that the built-in stabilizer jacks are only supposed to be used for stabilization; and not for raising one side or the other. So I'm not sure what the best approach is to level between right/left.

We'd appreciate any/all advice!
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Old 02-21-2017, 05:00 PM   #58
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Decatur , Georgia
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1) We never got one of the table legs unscrewed from our first trip. It's at the dealership now for a leak and we asked them to look at it. We also bought a strap wrench, hoping that would work for future problems.

4) I bought an Anderson leveler for side to side leveling, but haven't had to use it yet. It had good reviews. You can also use stacked boards/pads. Definitely do not use the stabilizer jacks.

That's all for my experience!
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Old 02-21-2017, 06:55 PM   #59
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Wheat Ridge , Colorado
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Could you elaborate a bit to help potential buyers? What is wrong with the propane tank lid compartment?
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Old 02-21-2017, 07:16 PM   #60
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Warren , Pennsylvania
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Could you elaborate a bit to help potential buyers? What is wrong with the propane tank lid compartment?


Both the lid and the tray above the propane tanks under the lid is designed poorly. They don't fit snugly and the lid is not a simple up and down. Meaning every time you open it and close it, it requires both hands and you have to jockey them around in order to get them back to their truly closed position. AS stores their "split" tool (the hand crank for the stabilizers) in that compartment which doesn't clip in either so it vibrates and is annoying while trailering. The lid won't stay up w/o assistance so you have to hold it and only have one free hand to access the compartment, unless you balance the lid on your head. Probably sounds nit picky but for the coin we're spending, some more time and effort could've went into the design. If you get a chance, mess with one at a dealer and you'll quickly see what we're talking about. Hope that helps.
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Old 02-21-2017, 10:55 PM   #61
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2014 27' FB International
Green Cove Springs , Florida
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Originally Posted by Diocletian View Post
(3) I have noticed the running lights and one tail light turned on in our driveway, when it is not connected to power. Is this normal with the solar panels? Or have we possibly left a switch on somewhere that we should turn off (all four interior light switches are off...)?

(4) What do you recommend for leveling the Basecamp from side to side when parking it in an uneven campsite? My understanding is that the built-in stabilizer jacks are only supposed to be used for stabilization; and not for raising one side or the other. So I'm not sure what the best approach is to level between right/left.
As an "experienced" Airstreamer, I can say with confidence that your running lights and tail lights should *not* be on unless your BC is connected to your tow vehicle and the light settings for your vehicle are driving those lights (e.g. parking lights or headlights turned on). If those lights are on when the umbilical cable is not connected to your vehicle, something is probably amiss.

For leveling our trailer we have used both Lynx blocks and Andersen Levelers. Both work well. Andersen levelers are easier but both work great. We've also used boards in the past, but they are heavy, get really wet/dirty, and become unpleasant to carry around. You are 100% correct, the stabilizer jacks are strictly for stabilizing, and should never be used in an attempt to level the trailer.
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Old 02-22-2017, 08:25 AM   #62
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Garland , Texas
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I spoke with our dealer about the water tank issue. Says that BCs that were manufactured before December are the ones affected. Which would be ours
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Old 02-22-2017, 03:04 PM   #63
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2017 Basecamp
Conway , Arkansas
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That holding tank vent looks like a problem. Our back hatch door was initially difficult to open (it took both hands to pull the latch open), but I can easily do it with one hand now. It may (or not) get easier with time.

Another pointer on doors - the guy doing the walk-through with us said not to use the deadbolt when towing because they can get stuck with all the motion. Well, needless to say, the door swung open on the road (although locked) and we were lucky not to hit anyone with it. I mentioned this to the dealership and they said they "would have a talk" with the guy that told us that. SO, be sure to use the deadbolt when towing the trailer.
Wow .. that's scary. I was told to always have the deadbolts locked when traveling.
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Old 02-22-2017, 03:21 PM   #64
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Conway , Arkansas
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Here's a photo of my Basecamp…
Looks like you did not put a weight distribution hitch or sway bar on yours, am I correct? Gail
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Old 02-24-2017, 01:44 PM   #65
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1987 23' Sovereign
1962 22' Safari
Dallas , Texas
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Ours is at the dealership in Ft.Worth because of a water leak - exact problem several have described. We took it in Saturday and was told today they were waiting on Airstream to tell them how to fix it. Hubby wrote a letter to airstream politely expressing dismay since the dealership called it a "design flaw". Also, thanks to this forum, wrote dealership & airstream about the possible tank hole and whether ours is affected. I imagine it is.
And a shout out to Trae & Ann in Garland - we're in east Dallas. Deena & Victor
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Old 02-24-2017, 03:46 PM   #66
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1962 22' Safari
Dallas , Texas
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Just got a response back from Vogt RV - "when they were made aware of the issue by airstream" they checked all units, one needed repair. So ours should be okay, will still be checking thoroughly whenever we get it back.
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Old 02-24-2017, 05:36 PM   #67
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Garland , Texas
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Originally Posted by dpmarshall View Post
Ours is at the dealership in Ft.Worth because of a water leak - exact problem several have described. We took it in Saturday and was told today they were waiting on Airstream to tell them how to fix it. Hubby wrote a letter to airstream politely expressing dismay since the dealership called it a "design flaw". Also, thanks to this forum, wrote dealership & airstream about the possible tank hole and whether ours is affected. I imagine it is.
And a shout out to Trae & Ann in Garland - we're in east Dallas. Deena & Victor


Hey BC neighbor!! Hope to run into you down the road someday!! We are regular weekend haunts of the TX state parks . We are taking ours in for the "tank issue" end of March so hope that have the leak figured out by then because although we haven't had the leak I can see the separation.
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Old 02-24-2017, 05:41 PM   #68
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Just got a response back from Vogt RV - "when they were made aware of the issue by airstream" they checked all units, one needed repair. So ours should be okay, will still be checking thoroughly whenever we get it back.


Haha if only we had that luck in the lottery! They told us that the ones made before dec were affected and we took delivery of the first one at Vogt. The second one which was a red rock they ordered would have been manufactured in November too. (it's the one we originally were going to take delivery on but the deal fell thru on the one we ended up with). So whomever owned that one probably has the defect too. I would definitely question the possibility if anyone purchased that one. It would have been off the lot.
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Old 02-25-2017, 05:46 AM   #69
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Luna Sea service list

Made an appointment for Luna Sea March 9th was the earliest. Only issues I can see at this time is They have ordered me the tool for the spare and the ridge pole for the back tent. My service list is a place on the floor that at the least needs to be flattened out looks like small air pockets on the right side of the bathroom door. And my fridge is not working right , freezer good, regular fridge goes from correct to 50 degrees, will not hold good temp on either gas or elec. My first trip out of town is end of March so hopefully that won't be a problem. When I drop her I will ask for recall and design"flaw" info.

How do you post pictures ? I have some I'd like to share.
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Old 02-25-2017, 05:52 AM   #70
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Luna Sea floor

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