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Old 10-20-2015, 05:55 PM   #1
janeinthemtns
 
1985 31' Excella
near Chama , New Mexico
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Awning wreck request for references to Airstream repair

Just got an initial insurance of around $4,500 to replace the top end cap, the window panel adjacent to it, the corner panel and the one next to it with the cubby hole. Also the awning brackets. Awning not damaged, but the front door no longer seals at the bottom due to being smashed by that 150lb awning thing. 1985 Excella 31'. Clipped the awning bracket on a narrow ranch gate when I had to make a slight turn to the left. Couldn't see the end of the trailer. Doesn't track anything like a gooseneck or bumper hitch hay trailer!

I am close to Trinidad, Pueblo and Colorado Springs. Pueblo dealer has a horrible review. Colorado Springs is probably the best bet. Please help me choose!

Labor is set @ 8 hours per panel/$110 per hour. 8 hours seems excessive to me. I've got $750 for living expenses. Should take about 4 days. I hope I can use some of that to kennel my livestock guardian dog, cow dog and dear cat.

I'll be back in the internet zone in the next few days. Thanks for any advice.

I hope I can find this again, Thanks, Jane near Gardner CO. Remote cattle ranch.

PS I am not the dent free clean and shiny type. However inside is renovated with antique reclaimed engineered flooring, composting toilet and about $1,000 of paint.
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Old 10-20-2015, 06:34 PM   #2
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If I had that sort of damage I would make the journey to Jackson Center and have the job done right.
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Old 10-20-2015, 07:00 PM   #3
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Honestly, that's a lot of damage! I second Michael, I'd go to Jackson Center.
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Old 10-20-2015, 07:32 PM   #4
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Six months or a year ago someone posted favorable comments about getting body repair done at the dealer in Albuquerque. I've never been to the dealer myself.
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Old 10-20-2015, 07:32 PM   #5
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Awning wreck request for references to Airstream repair

Imho, the $ for repair and the time estimate for the duration of the repair are insufficient.

To fix that as if factory, the entire interior behind each panel must be entirely removed and replaced.


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Old 10-21-2015, 12:00 PM   #6
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My vote is for Jackson Center, too.
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Old 10-21-2015, 12:07 PM   #7
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Jackson ctr. is the way to go. been there done that1 do it right and you wont be sorry!
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Old 10-21-2015, 12:25 PM   #8
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In total agreement with taking it back to Airstream Factory. I would add that your insurance amount may not be enough and I would not accept the amount as full payment or maximum payout; keep that door open. It clearly may go beyond that number.
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Old 10-21-2015, 01:36 PM   #9
janeinthemtns
 
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Jackson Center is in Ohio. Not going to happen. There is nothing wrong with the inside panels. Outside panels need to be replaced. Holiday Travel in Albuquerque is the place to go. That is also an 8 hour drive or more from here. If no one knows of a place in Colorado Springs which is the closest large town, guess I'll take my chances. Thanks.
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Old 10-21-2015, 02:16 PM   #10
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Holiday in Albuquerque is really good. Owned by the Aragon family. Andrew is the benevolent overlord of the maintenance team and his son, Lucas, is the scheduler-in-chief. It is where I've always gone when west of the Mississippi...

Mike
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Old 10-21-2015, 02:45 PM   #11
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I agree with Mr/Mrs J Morgan! That estimate does not seem like anywhere enough money. I think it will cost a lot more to repair.
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Old 10-21-2015, 03:38 PM   #12
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Andrew at Holiday Travel Trailer has had the training and is doing beautiful work right there in Albuquerque, NM on East Central between Eubank and Juan Tabo. The Airstream Sales lot is at the corner of Central and Juan Tabo.
Andrew's Airstream Service Department is two blocks west and closer to Eubank.
I am very impressed with his work.
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Old 10-21-2015, 04:03 PM   #13
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Panels, rivets, vulkem and shipping will be close 2500, labor 4-5k
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Old 10-21-2015, 07:28 PM   #14
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Quote:
Originally Posted by janeinthemtns View Post
Jackson Center is in Ohio. Not going to happen. There is nothing wrong with the inside panels. Outside panels need to be replaced. Holiday Travel in Albuquerque is the place to go. That is also an 8 hour drive or more from here. If no one knows of a place in Colorado Springs which is the closest large town, guess I'll take my chances. Thanks.
The reason for removing the inside panels is not because they are damaged. When the exterior panels were installed at the factory the rivets were bucked from the inside. That can only be done without the inside panels so there is access to the back of the rivet. The alternative is to use Olympic rivets which can be installed without access to the back of the panel. Olympic rivets are a type of pop rivet, also called a blind rivet because you don't need to have access to the back of the panel.

Here is an animation that shows how a bucked rivet is installed. You can see that the rivet is being driven against the bucking bar, which requires access from the back.

The image below shows an Olympic rivet being installed. No access to the back of the panel is required. The mandrel (part that sticks out) will be removed with a rivet shaver before the job is finished so it will look just like a bucked rivet to the untrained eye.


A bucked rivet is a stronger connection. Some will say that Olympic rivets are fine for panel replacement while others will insist that removing the inside panels and using bucked rivets is the only way to go. If the interior were already removed for a renovation there would be no question that bucked rivets would be the answer, however being able to save the cost of removing the interior furnishings and panels makes Olympic rivets a more attractive option in this case.
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