hi janetb...
thanks for the kind remarks...
the air stickers are cool aren't they?
thank andyr and the folks who spent nearly 2 years working on designs....
and getting these just right...
back to your new 25er...
i always thought new units were just towed to the dealers, all of them.
until another member pointed out that some times and in some situations, some are flatbedded...
then, last week i actually saw this happening on i10 westbound in az...
my understanding is this happens when 2 or more are going to the same dealer on the same day (from the factory) and with the same contract carrier...
i don't think as customers we really have the option of deliver methods...
and it would seem this is only an issue with the shorties...think single axle...
as yours is 25....well i just don't know...
so as a customer, just ask your dealer..."are you expecting 2 or more units in the same delivery? what's the harm in asking nicely....all they can do is say no...
and take it from there.
i don't want to exagerate the issue of exposure and transport, but there have been years and units where road salt has been blamed for faulty tank sensors and other exposed parts failures...
the truth is pulling the unit 1/2 across the usa IS one step in quality control, as many lose or poorly fitted bits are then found by the dealer!
now as for a glimpse while on the line...
call customer support or email directly customer support (as silvergate did) give them your vin # (your dealer should have this or can get it, IF production is under way)
tell them how excited you are, yadda yadda and ask if someone can take a few snap shots for you while it's on the line, and email them to you.
on the forums here there are several threads on factory tours (search factory tours or jackson center or mothership...) so you could start a thread to inquire IF anyone will be in jackson center during given dates...your dates are around t-giving so visitors are at a low point....
again your dealer could do this leg work. they could contact j/c and ask for a few pics during the buiid....
it is so much fun waiting and the trailer is only new once...
on a more serious note here is a key concept to ponder...
yes the order is placed and yes we start thinking in terms of 'our trailer'..
but you absolutely must remain objective about this and some what detached...
the trailer isn't YOURS until you accept it and sign off...
new buyers must carefully inspect the unit, and make a list of all the issues.
little things, big things, poorly finished things, missing things and UNEXPECTED things will be present at delivery.
systems may not work and the dealer may not be able to fix them! doors may be crooked, leaks may be present and so on...
as prospective buyers it's OUR responsibility to be satisfied with the trailer before signing...
once you sign its yours and so are the problems...
until you sign it belongs to the dealer and so 2 the problems/repairs ...
we have many threads here on new owners unhappy justs DAYS after the purchase or who find major problems.
yes you've got a warranty but they doesn't cover the time off, transport or frustration involved in repair work under the warranty.
i've towed mine to jackson center for work twice under warranty about 7 days of repairs total
and that doesn't account for travel time or expense.
my experience is not unique..
there have actually been folks post here who rejected the order and either waited for another trailer or insisted the unit go back for work...
best of luck with the new unit but please remember not to sign until you really are satisfied.
that goes for ALL of us excited about a new soon to 'be' airstream...
Almost there
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