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Old 04-29-2010, 12:52 PM   #15
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Wow, that really sucks. Sorry to hear about that.
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Old 04-29-2010, 03:24 PM   #16
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I haven't seen tons of dents, but that one is absolutely in the shape of a cross - like someone took a 4x4 or the bottom of a hall tree and rammed it into the segment. Somehow it just looks "mechanical" instead of being something made by a natural object.

Somehow I don't see a tree limb making that kind of mark. If you were under covered storage, I'd go after the facility - with the help of my insurance company. It won't cost anything substantial to try to suck out the damage, but it looks pretty creased to me.

I'm so sorry, but at least it is something that only takes money to fix.

Paula
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Old 04-29-2010, 03:25 PM   #17
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Being the only commercial member that has commented on this thread I cannot help but think I am the one 2air is referring to... "b4 being sucked in by those LOOKING to gain from your misfortune..." That is far from true for I am not at all interested in doing this repair. I was trying to draw your attention to the bulge in the side right behind the side window. I would be more concerned with that defect than the cosmetic dent in the end cap. It is true that your dent can be "sucked" out, but due to the creases in the skin the damage will not go away 100%. Perhaps the level of dent removal "sucking" it out will achieve is enough. Not sure. Just make sure that rib next to the window is checked. Structure is always more important than aesthetics.
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Old 04-30-2010, 07:35 AM   #18
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What's even crazier... is that I noticed it from the inside...while cleaning her out and getting her road ready....I saw that the inside cap had a crack, and I immediately was like "oh no"...No way...walked outside and called liz... we were just both in disbelief...adding insult to injury, the campground owner was a real jerk off....
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Old 04-30-2010, 07:37 AM   #19
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Quote:
Originally Posted by Foiled Again View Post
I haven't seen tons of dents, but that one is absolutely in the shape of a cross - like someone took a 4x4 or the bottom of a hall tree and rammed it into the segment. Somehow it just looks "mechanical" instead of being something made by a natural object.

Somehow I don't see a tree limb making that kind of mark. If you were under covered storage, I'd go after the facility - with the help of my insurance company. It won't cost anything substantial to try to suck out the damage, but it looks pretty creased to me.

I'm so sorry, but at least it is something that only takes money to fix.

Paula
Considering that the campground owner didn't even look surprise...this thought did cross our mind...they are real assholes there anyhow...
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Old 04-30-2010, 07:42 AM   #20
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who ever's act it was, a great deal of damage occurred. Not only is that segment damaged but also the center one and the area between the back window and the side window. The rib under there is most likely buckled .Make sure that that area is looked at also.
The center one does not appear to be damaged ....at least at first sight.
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Old 04-30-2010, 08:30 AM   #21
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Ouch! Seems to me for that size a dent, there must have been something that the campground owners cleaned away from your trailer at some point. Did they mention any tree branches that they cleaned up over the winter? And if it was an act of God sometime over the winter, why didn't they call you when they discovered it? Are there any trees over the trailer that look like they have a recent branch break?

I'm with other people here - work with your insurance company to get it repaired, and let them help you determine if the campground owners are liable at all. And maybe look for another place to park your Airstream.

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Old 04-30-2010, 09:20 AM   #22
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The campground denies any wrong doing and any cleaning up of anything...I don't believe them whatsoever...i think they cut a tree down and it landed on our moho...
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Old 04-30-2010, 09:32 AM   #23
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Horsepucky... Next thing they'll do is blame it on your preexisting condition.

It looks like much more than a kid with a basketball. Any fresh scars on nearby trees or sawed off stumps? Stump been ground out already?

Acts of God are things like meteors, hailstorms, war. A black ice chunk falling from a passing airliner is nothing more than an urban legend.
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Old 04-30-2010, 09:35 AM   #24
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So now the big questions;
how do I fix this myself? is that doable? Can I take one of those rubber hammers and try to knock out the fold from the inside? am assuming I have to remove the rear inside cap? how do we do that?
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Old 04-30-2010, 09:44 AM   #25
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I wish i could just vent out our total frustration ......
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Old 04-30-2010, 09:59 AM   #26
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It had to be a tree. I can just see it in the indentation.
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There may be a few members here at AIR who could take on that repair. But it is nothing to be attempted without prior experience. This is not an oil-can dent. Aluminum stretches when it is impacted like this. It would be a severe blemish even if you could pop it back reasonably well. That will be unsatisfactory. It needs the segment replaced.

Is your Airstream still there? I'd certainly document pictures of the surrounding grounds. Only an attorney will shake anything out of the campground for this. One segment? Somewhere around $2000. Call up Chris Burch at the J.C. Service Center for an estimate. 1-937-596-6111 Ext. 7413.
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Old 04-30-2010, 12:07 PM   #27
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Liz and Chris, I think you need, as Bob suggests, to document the area around the area where the trailer was parked. Those white-looking scrapes on the dented area must be the residue of whatever hit it, or maybe light reflections. If they are scrapes, it may tell you what hit it.

This is an expensive repair and that's what insurance is for. Contact your insurance company and see if they will go after the storage facility. Your policy may explain their duties, or may be mumbo jumbo. They may simply write you a check, but you still have a claim against the storage facility for your deductible. If you get nowhere with your insurer, then talk to a lawyer. Many give a free half hour initial consultation. A lawyer's letter to the storage facility may get some action. Once a claim is formally made, generally someone must inform their insurer promptly or they risk losing their coverage.

Whether it is an act of God or not can be almost impossible to prove from either side of the dispute. How that is handled is dependent on state law and every state is a bit different. If it went to trial, a lot would depend on who had the burden of proof and some arcane evidentiary rules.

Another way you can go is to sue in small claims court—while this is an expensive repair, it is possibly within the jurisdictional limits of that court (check on this first, of course, by calling the local courts). You'll have to have some proof of what caused the damage, perhaps a witness who is a professional, but even with a good case, in some places small claims courts have a reputation for splitting the difference, i.e., awarding you half your claim.

Until you can be reasonably sure of what caused this, do not try to fix it or have it fixed.

You have made the first steps—talking to the storage facility and seeking advice here. Too many people think if they refuse responsibility, the problem will go away—sometimes it does, but often they end up paying more than if they had dealt with it right away. Next you have to talk to some people who can help you figure out the cause and how to deal with it.

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Old 04-30-2010, 12:18 PM   #28
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Thanks Gene. We took pictures and obviously took it out of storage and do not ever intend on going back there...it's quite far for that matter...wish I had taken more pics of the area etc... what really pissed me off is the guy totally new something had happened and acted as if he didn't -- even via email.
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