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Old 11-23-2006, 12:09 AM   #1
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Rivet Don't trust your Airstream to just anyone...

I've read in various posts about people taking their Airstreams into repair shops, only to suffer the indignity of being told what a pain Airstreams are to work on, and usually being charged more.

Unfortunately some shops just don't know how to work on them. Case in point, I took "Boop", our beloved '71 Airstream into a local SOB repair shop 2 years ago for some much needed emergency repairs to the black water tank. I noticed afterwards that they had refastened the belly skin with SCREWS!!! REGULAR STEEL SCREWS!!! .

What I do now is if our trailer needs any major repair work, we plan a bit of a holiday around it and head to an gen-u-wine Airstream repair shop - in fact this year we went to CG Trailer in Bellflower, CA (LA Area). They let us stay in our trailer (with full hookup) while they did the three day repair.

During that time we made a vacation out of the repair visit...going to a Leno taping; visiting Hollywood, attending an RV show, etc)... It was a fun three days, the cost of repair was reasonable, and the level of service and workmanship was incredibly high.
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Old 11-23-2006, 01:56 AM   #2
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Agree

Quote:
Originally Posted by ayresdream

What I do now is if our trailer needs any major repair work, we plan a bit of a holiday around it and head to an gen-u-wine Airstream repair shop - in fact this year we went to CG Trailer in Bellflower, CA (LA Area). They let us stay in our trailer (with full hookup) while they did the three day repair.

During that time we made a vacation out of the repair visit...going to a Leno taping; visiting Hollywood, attending an RV show, etc)... It was a fun three days, the cost of repair was reasonable, and the level of service and workmanship was incredibly high.
C&G Trailer takes good care of it's customers and doesn't have that typical "oh, you didn't buy it here" attitude since they are an authorized AS service facility but not a dealer. Rod, the owner, has years of experience and a great relationship with the Airstream HQ. That's a good thing for us.
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Old 11-23-2006, 08:13 AM   #3
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Hi all: I need to chime in here. I met both Rod and his wife, and they sure are country type folk, with a style which more suits Oklahoma (I mean really laid back howdy type) than So. Cal. It was very refreshing, and I would not hesitate to take my rig there, as I too live only a few miles from them.

They openly admit, however, they are not experts on fancy wiring for the Sony/DVD/TV and outside speakers.

Best, Robert
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Old 11-23-2006, 08:48 AM   #4
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How True This, I Went To Dealer For Help On The Right Tv. The Dealer Never Heard Of Air Stream.
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Old 11-23-2006, 08:51 AM   #5
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I wish there was an AS dealer in the area who was willing to work on a vintage unit, or had mechanics trained to work on a vintage unit. The local AS dealership has refused to work on my motor home and probably with good reason. The service manager asked me if the engine was in the front or the back! My solution is to use a reputable SOB dealer with trained, certified, mechanics and I plan to be there just to make certain no screws or silicone are used.
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Old 11-23-2006, 09:07 AM   #6
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C & G are great

they just did our fuzzy window channels and we are happy. They worked on our hose reel and fixed it for $80 when a big box RV place said it would be 300 - 400 dollars. Nothing beats people who know airstreams!! and they are nice folks too!!!
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Old 11-23-2006, 12:43 PM   #7
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C & G Trailer Service

Our trailer is there at this time and I certainly enjoy dealing with Rod and Darlene. In fact, they were very helpful to us in discussing what things to look for and what things cost to repair when we were looking to purchase a "Vintage" trailer. I visited their shop before purchasing and was very impressed with their operation. They know their Airstreams and not just new ones either. They know about repairing Tambour doors and adding gray water tanks, etc. They are just really nice people to boot. pj
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Old 12-01-2006, 03:22 PM   #8
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I have been a customer of C&G for many years.

I would highly recommend them to be fair and very knowledgeable.
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Old 03-04-2007, 10:08 AM   #9
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It would be really helpful if folks could post their good (and bad) experiences on the forums. Being new to Airstreams, any advice you folks can provide is very welcome.

This might save folks a lot of money.

And in the case of structural repairs, it could save lives too.
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Old 03-04-2007, 10:10 AM   #10
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AS of Spokane is closer and they are good as well. I can attend the taping of Leno for you ;-)
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Old 03-04-2007, 10:20 AM   #11
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East Coast Airstream repair

I've read a couple of similar threads and find that I am left jealous of all those in California who get to choose which of several excellent firms will work on their Airstream this year...;-)

Does anyone have an East Coast firm - ideally Northeast - they could recommend?

thanks,
leo
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Old 03-04-2007, 10:55 AM   #12
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Quote:
Originally Posted by ljmiii

Does anyone have an East Coast firm - ideally Northeast - they could recommend?

thanks,
leo
Close Leo, but Jackson Center is it. I know that there is a place in Iowa that does great work, but for me Jackson Center (the factory) is the same distance. For you it's a bit farther than 5 hours (my trip time to JC), but unless someone can give a glowing review for someone out east, I'd say JC is your best bet.

BTW, the issues mentioned above where SOB dealers knowing jack about Airstreams, etc, it all too common of a tale...heck, some Airstream dealers don't even know.
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Old 03-04-2007, 11:57 AM   #13
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Where in Iowa??

Caught your post Silvertwinkie. Where is the Iowa shop? It would be good to have a reliable place nearby!
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Old 03-04-2007, 02:02 PM   #14
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Overlander64 posted several time and I seem to recall pictures as well....also I saw his coach from the work done and it seemed very good.

It was Ace Fogdall:

Fogdall RV, Cedar Falls, IA's dealer for new and used motorhomes
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