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Old 02-03-2016, 02:20 PM   #29
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1976 27' Overlander
Tampa , Florida
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You know. ... i didnt even think to suggest paintless dent removal. We have tons around here- DentMaster might be a national franchise. Otherwise ANY used car dealer has a guy. Iryou can do a local google search.

Those guys are artists. Going rate is usually in the range of $50 bucks per panel (on a vehicle that is).

You can cut your losses and avoid high blood pressure and spend $50 for usually a very acceptable dent repair.
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Old 02-03-2016, 02:29 PM   #30
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If I were you, I would live with the dent and put a sticker, decal, or badge over the dent.
No one will ever know it was there and it will save the headaches.
Get a discount on something else in exchange for the dealer not having to do the dent repair.
Most likely you are going to be denting up your trailer anyway. It happens and after awhile it just adds character to your rig.
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Old 02-03-2016, 02:45 PM   #31
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I prefer these:http://r.search.yahoo.com/cbclk2/dWU...et+hole+decals

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Old 02-03-2016, 04:33 PM   #32
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Take Andy up on his offer to review the dent as to what might have made it. Check into the paintless dent repair option.....teacher told us about a body guy who hit a door dent one time with a hammer and it popped out perfect.....but you do have to know how to use the hammer.

We saw a vintage AS this weekend with a number of minor dings and dents. It had been used. Your rig is now ready for a similar adventure and you do not have to blame yourself for making the first contribution. Be assured, there will be others. We saw some at JC. Folks felt awful, but it is just an aluminum shell and can be repaired. It just needs to be done correctly.

Paying what we do for an AS makes it very difficult for some to accept that the rig is not pristine. We heard about a fellow who polishes his when he is stopped in traffic for road work. If that is the way you feel, get it repaired at JC or Colonial.

Do not let this impact your health. Sounds like you understand that, but remember that "Every day spent ASing adds a day to you and your sweeties life". So get out and do what you purchased the rig to do.

Condolences for your experience. Travel safe. Pat
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Old 02-03-2016, 04:48 PM   #33
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Quote:
Originally Posted by NoNameinNM View Post
Take a deep breath, and stop beating yourself up for not taking your business elsewhere.

Three weeks after we took delivery of our new Airstream last year, the storage facility had a little accident while moving it.

Sideview mirrors on a motorhome: 1
Our Airstream: 0

Unlike your dealership, they were proactive and took full responsibility for the dents. They'd even talked to the local dealership's service center before they called me. The process to get a panel replaced can be a bit slow-- ours went into the shop about 6-7 weeks later and they had it for about two weeks. Is the replacement as perfect as the original panel? No. Is it solid? Yes. The service center also managed to put a 2" scratch into the skin under the awning arms. That wasn't the end of the world either-- I treated it and sealed it.

Even though I was absolutely crushed that our new baby had a dent, I quickly realized they'd done me a favor. I'd been living in a constant state of fear every time I got behind the wheel, dreading that first scratch or dent that would undoubtedly be my fault and leave me feeling absolutely miserable. I was already peeved enough that an issue with the length of the stinger on the hitch meant that we'd had to delay getting the Rock Tamers installed on the truck for a couple of weeks-- we ended up with a couple of very small dings on the trailer's rock guards, and those are MEANT to be sacrificial and take the dents!

I was so relieved that the first incident wasn't my fault-- it can be a lot easier to forgive someone else than to forgive yourself. The owner of the storage facility was so clearly upset that this had happened under his watch. If that dent had been my fault, I guarantee that it would still be gnawing at me more than six months later.

I resolved to maintain a sense of humor about the whole thing. My mother asked if I was going to put a Band-Aid over the dent, and I thought that sounded like a good idea. I've attached a photo-- I found this online at carstickers.com. I was able to grin every time I saw it, and it gave the guys at the storage facility a good laugh. The managers at the local service center thought it was so funny that they saved the bandaged panel with plans to display it in their office.

At the end of the day, the first accident happened, it got fixed, and the biggest bonus of all was that I wasn't the one who caused those dents. Since then I've been able to relax and enjoy the Airstream without living in fear. That's what's really important, right?

Your Airstream is susceptible to dents and scratches. At some point, one or the other is almost certainly going to happen. You have good options-- replace the panel, see if the dent can be pulled, cover it up in some creative way, or live with it as it is. I'd suggest replacement or covering it up, but that's me. You can have a lot of fun thinking about ways to cover that dent up!
Nice Band -Aid , Thanks for the pep talk.
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Old 02-03-2016, 05:02 PM   #34
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Can you post a picture of the dent?
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Old 02-03-2016, 06:18 PM   #35
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Originally Posted by SCOTTinNJ View Post
Can you post a picture of the dent?
First picture showing the dent from the top left side, just above the reflector's top left. Deep enough to feel/see. 2nd picture shows the gouges/scratches in the aluminum, inside the dent. The indentation(dent) maybe could be pulled out ?, that leaves the deep scratches.
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Old 02-03-2016, 06:21 PM   #36
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Door issue

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Originally Posted by jcole View Post
I recently took my 10 day old new 2016 Sport 22 FB back to the dealer for door adjustment & when I went to pick it up I found I had another problem. A 1/2" x 3" dent/scratch that was not there when I dropped it off. Its on the rear middle bottom panel just below the license plate. The dealer says he has to now replace the whole panel . My concerns are: Since the dealer has only been selling Airstreams less than 2 years, I do not have much faith in it looking like it originally did after they are done or that it will be sealed/riveted as good as originally new. Since there is no puncture of the aluminum skin, should I just live with it ?. My wife says they are professionals right ?, just let them fix it if you do not like looking at it. knowing its there really bugs me. Maybe I should just try & get the dealer to compensate me in another way, maybe a few upgrades. Any advice on how to proceed would be appreciated.
Interesting (not the dent) I also had my 2015 22 FB sport door aligned because of 1/2 inch gap in the door.
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Old 02-03-2016, 07:52 PM   #37
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Originally Posted by jcole View Post
I have been trying to find out what there cost would be to deal with this, like you said this has got to be one pain in the ass job. Any one have an idea of what it would cost ?
Just for reference, we had to have the street side of our damaged 30' International repaired due to a tire blow out damage. (Good Year Marathon's)
Lower half entire side panel and the rear corner panel. Had the work done at Airstream JC, total cost with incidentals was $ 9,200.00.
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Old 02-03-2016, 08:20 PM   #38
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I have indentations, depressions, pits, craters, dings, dents, dimples, scratches, scrapes, abrasions, gouges, scuffs, corrosion, oxidation, rust, discolouration, missing rivets and lastly, compost for a subfloor..... but a deep love for all of them.

The first one is the hardest. You have a ways to go.

Relax, nothing new stays new forever.

Cheers
Tony
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Old 02-04-2016, 10:19 AM   #39
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You have a right to be upset. More upsetting is that they won't take responsibility. I am going through something like this where we have a basketball sized dent in front end cap - caused by a vendor - we got an estimate from Airstream JC - they would be using Olympic rivets so now to deal with is the repair going to be a bigger issue down the road. An Airstream Is ' just stuff' but you bought one thing and got another from that dealer. I would want them to take it back and order another one. They can work out the 'loss' on it with the Mothership but why should that be your problem. You should not have to settle for a repair - it's your stuff to wreck 😏 and why should you take the financial hit?
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Old 02-04-2016, 10:25 AM   #40
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If someone has an Airstream check in list already made up - would you please post it so we can use it? I absolutely think it is needed when taking your Airstream in whether for service or storage. You will too when if happens to you. The signatures are key.
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Old 02-04-2016, 11:32 AM   #41
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We took delivery of our AS on a Friday, spent one night at an RV park near the dealership (Boise), then went in for a few items Saturday am. Hit the road about noon, stopping only once for fuel and to go through a highway weight station to get our axle weights. Then rented a hotel room in Brigham City. Came out the next morning, and there was a dent on the right rear upper panel. Very distressed. The hotel shared a parking lot with the police station, and I sked them to look at their surveillance cameras. good line of sight covering the trailer. no activity all night. So when did it happen? who knows. my mistake is I did not conduct a thorough second inspection on Saturday. It I had, it would have definitively established that it either did or did not occur at the dealership. For their part, they did offer to come to Colorado and pick up the AS and take it back for repairs, then bring it back. They were very sincere and wanted to solve the issue. However, I chose not to pursue the repair as I would rather have a dent than replace the panel using the Olympic rivets.

I called several AS repair places, sending pictures of the damage, asking if there was any way possible to pull it out. I was told that the only way to repair it was to replace the panel. I called various dent repair places and no one worked on aluminum. I even called an airplane fuselage repair company and they were restricted due to FAA certification issues.

I was stressed; I was at NAPA and they had a Sale table, and there was one of those suction dent pullers for $3.99. on impulse, I bought it and there it sat on the workbench while I pondered life and our metaphysical place in the universe.

Then one evening it had rained, so the AS was wet, and again, on thoughtful impulse, got a bucket of soapy water, sponged it on the dent, grabbed the puller, attached it and without hesitation gave it a pull. POP!

it snapped back in place. You can still see a slight ripple in the skin when the sun is shining on it, but it is now tolerable.

Below are before and after pictures.

Hope this helps in knowing you share company with those of us that have had to deal with this situation.
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Old 02-04-2016, 02:43 PM   #42
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Bastrop , Texas
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Rivet

Quote:
Originally Posted by Steamy1 View Post
We took delivery of our AS on a Friday, spent one night at an RV park near the dealership (Boise), then went in for a few items Saturday am. Hit the road about noon, stopping only once for fuel and to go through a highway weight station to get our axle weights. Then rented a hotel room in Brigham City. Came out the next morning, and there was a dent on the right rear upper panel. Very distressed. The hotel shared a parking lot with the police station, and I sked them to look at their surveillance cameras. good line of sight covering the trailer. no activity all night. So when did it happen? who knows. my mistake is I did not conduct a thorough second inspection on Saturday. It I had, it would have definitively established that it either did or did not occur at the dealership. For their part, they did offer to come to Colorado and pick up the AS and take it back for repairs, then bring it back. They were very sincere and wanted to solve the issue. However, I chose not to pursue the repair as I would rather have a dent than replace the panel using the Olympic rivets.

I called several AS repair places, sending pictures of the damage, asking if there was any way possible to pull it out. I was told that the only way to repair it was to replace the panel. I called various dent repair places and no one worked on aluminum. I even called an airplane fuselage repair company and they were restricted due to FAA certification issues.

I was stressed; I was at NAPA and they had a Sale table, and there was one of those suction dent pullers for $3.99. on impulse, I bought it and there it sat on the workbench while I pondered life and our metaphysical place in the universe.

Then one evening it had rained, so the AS was wet, and again, on thoughtful impulse, got a bucket of soapy water, sponged it on the dent, grabbed the puller, attached it and without hesitation gave it a pull. POP!

it snapped back in place. You can still see a slight ripple in the skin when the sun is shining on it, but it is now tolerable.

Below are before and after pictures.

Hope this helps in knowing you share company with those of us that have had to deal with this situation.

Looks pretty durn good
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