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Old 05-28-2008, 09:17 AM   #1
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Cosmo's repair at Jackson Center

Well after our Hail incident under COVERED STORAGE....


We finally got the go ahead from the insurance company. Cosmo's been in JC's service port since yesterday for a list of warranty items... killing time until the insurance green light...

It's quite a strange feeling to pack for a week in a hotel with items and clothes from an Airstream.....

7AM and Cosmo was pulled into one of the service bays, where Don was assigned to her for repairs.


Red "X" marks the spot... All front panels are to be replaced...including stoneguards.

Only the windows and solar guards will be re-used...
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Old 05-28-2008, 09:20 AM   #2
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30 min later...

30 min later and Don has the solar guards off, stone guards off, and is drilling out each rivet...



By the way, Don is one of the "newer guys", been here since 1965...
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Kevin & Prim Li
Bandit the Siberian Husky (RIP) & "G" the Min-Pin (RIP)
Cosmo the Custom 2008 27FB Intl CCD
Maxwell the 1964 Globe Trotter
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2nd love - 2006 28' Safari LS
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Old 05-28-2008, 09:23 AM   #3
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Some of us are working...

Prim and I are camped out in the lounge, laptops and phones on overtime, while others sleep....
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Kevin & Prim Li
Bandit the Siberian Husky (RIP) & "G" the Min-Pin (RIP)
Cosmo the Custom 2008 27FB Intl CCD
Maxwell the 1964 Globe Trotter
Name TBD the 1955 Overlander
WBCCI # 6155
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2nd love - 2006 28' Safari LS
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Old 05-28-2008, 09:25 AM   #4
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it looks like the three curved 'head' front panels... wow, looks like a fair amount of work involved... so, what does that run you at j/c?
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Old 05-28-2008, 09:31 AM   #5
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Are they going to replace the panels with solid shank rivets or are they going to use blinds?
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Old 05-28-2008, 09:46 AM   #6
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I know as an Airstream owner what this might feel like. I also know this opinion is moot right now cause they are tearing into it already but, the pics, though not great, don't seem all that bad. I had expected worse.

My thought might have been to take the money from the insurance and put it in the bank. I say this for a few reasons. First, this repair is going to be pricey and even if you got half up front, it still would be a good chunk of money. Second, the unit is going to depreciate like a rock over the first 4 years. Third, removing and replacing panels is not something I think most folks take lightly because without removing the interior finishes and skins, you won't get the redundant Silkaflex on the inside part of the exterior panels. I think they can only seal it at the rivet line. Some folks also don't like the type of rivets used, but without tearing open the inside, from what I understand, the rivets used are the only ones that can be used.

In the end, I have seen work done by JC on a forum member's trailer that tried to move a guard rail. You would be very hard pressed to find any indication of the damage after they were done with it. If you had to have panels replaced, you are, IMHO, at the best place on the planet to get that type of work done.
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Old 05-28-2008, 09:56 AM   #7
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Quote:
Originally Posted by Bambi_Bandit
By the way, Don is one of the "newer guys", been here since 1965...
Dom has the gold watch with logo on the band to prove it too.. sorry for the bad pic...

How many companies still give out gold watches for tenure?.....
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Kevin & Prim Li
Bandit the Siberian Husky (RIP) & "G" the Min-Pin (RIP)
Cosmo the Custom 2008 27FB Intl CCD
Maxwell the 1964 Globe Trotter
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WBCCI # 6155
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Old 05-28-2008, 09:58 AM   #8
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Originally Posted by finalcutjoe
it looks like the three curved 'head' front panels... wow, looks like a fair amount of work involved... so, what does that run you at j/c?
Front cap, saving the windows and not doing the white roof (very little dings there) all buck riveted from the inside (removing the interior) = ~18K
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Bandit the Siberian Husky (RIP) & "G" the Min-Pin (RIP)
Cosmo the Custom 2008 27FB Intl CCD
Maxwell the 1964 Globe Trotter
Name TBD the 1955 Overlander
WBCCI # 6155
AIR # 6155

2nd love - 2006 28' Safari LS
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Old 05-28-2008, 10:00 AM   #9
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Quote:
Originally Posted by Aerowood
Are they going to replace the panels with solid shank rivets or are they going to use blinds?
Buck riveted... all from the inside just like original. They will remove the interior panels of the front bedroom. Lucky its a International with the aluminum interior walls so it's easier to remove than the safari / classic mouse fur....
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Bandit the Siberian Husky (RIP) & "G" the Min-Pin (RIP)
Cosmo the Custom 2008 27FB Intl CCD
Maxwell the 1964 Globe Trotter
Name TBD the 1955 Overlander
WBCCI # 6155
AIR # 6155

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Old 05-28-2008, 10:13 AM   #10
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Wow, you are the first I've encountered that will be removing the interior. What a job that will be. $18k! I would have taken the money and ran. Battle scars add character for that kind of money.
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Old 05-28-2008, 12:12 PM   #11
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Great story and great read. Keep it coming. What else is happening in the factory this morning?
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Old 05-28-2008, 12:56 PM   #12
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Quote:
Originally Posted by Bambi_Bandit
Dom has the gold watch with logo on the band to prove it too.. sorry for the bad pic...

How many companies still give out gold watches for tenure?.....
I still have the watch my father got when he retired in 1980. Haven't seen much of that since, though.
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Old 05-28-2008, 01:59 PM   #13
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Quote:
Originally Posted by Silvertwinkie
Wow, you are the first I've encountered that will be removing the interior.
Had the front center panel on my 25" classic repaired at JC a couple of years ago due to the clear coat peeling. Panel was buck riveted back in place. They removed almost all of the front interior to accomplish this. Panel was then properly sealed and I believe the gentleman at the JC repair facility actually did a better job of putting it back together than the original guys did on the line. The workmanship was incredible and I'm generally very hard to please.

Joe
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Old 05-28-2008, 02:45 PM   #14
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Good luck with the repair.

We were there a week ago for some minor warranty stuff and I just loved being able to walk around and talk to the techs while they worked on our trailer. It sure is a refreshing attitude to let the customer see what is being done. Can you imagine watching while they worked on your car at a dealership?

The people at JC are awesome and I would certainly go there for any body or mechanical repairs. They truly are nice friendly people and really know their stuff.
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