I guess Airstream dealers in GA just sell them and not support them. Tried to buy the Acryl-R local this week. The Dealer off Throton doesn't even have a service department at all accoing to the person that answered the phone so totally worthless place.
I stopped by the Dealer off I75 between Atlanta and Macon when I was passing through Wednesday. They have a service and parts department but nothing Airstream specific. Hell the parts dept had lots of parts no brains and no spicific product knowledge on anything I asked about.
Here is how that went:
I asked for the sealer.
Counter person: Did you cal this morning? Somebody else was looking for that this morning. I can order it for you. Whats it for? Was the response I got.
Me: No I don't get down this way but once a month so I'm not going to order it. I will need it before the next time I am down.
CP: We can ship it to your house if you like. (I'm sure at an extra charge)
Me: No, I can order it from Airstream and it be the same price to my Door as it would cost to get it from you.
They then proceeded to argue with me that you have to be a dealer to order from Aristream.
I asked if they had ever been to Airstream.com to the shop part anybody can order maintenance related items. They shut up.
Me: "I need some 500-550lb Reese WD bars to go with my DC set up. My 750lb bars are too much for my 3/4 ton Suburban."
I am walked out onto the sales floor where the Reece products are and she does the Vanna White point at a tattered DC box held together with tape.
CP: That will be $230 for the DC set up.
Me: No I don't need a DC set up, I already have one. I just need lighter bars. I just need the Load bars in the lightest rating you have.
CP: you have to buy the whole thing then.
Me: Never mind, I will hit Ebay or a different trailer supply that sells parts.
Customer lost forever due to lack of knowledge by CP:
My week off didn't go well. Had a bunch of other things come up and got almost nothing done but the front wall held in with Cleco's.
See how today goes.