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Old 05-12-2016, 04:05 AM   #15
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1974 31' Sovereign
1993 21' Sovereign
Colfax , North Carolina
Join Date: Jun 2003
Posts: 19,573
I remember one of these Interstates showing up a couple of years ago with a b ad accessory fuse. It was located in a second fuse compartment under one of the front seats, and would allow the alternator to keep the battery charged, but about half the electronic things wouldn't wotk. Among the things that didn't work were the isolation switch between the truck and house batteries, and some Airstream-installed items.

Meddle not in the affairs of dragons, for you are crunchy, and taste good with ketchup.
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Old 05-12-2016, 04:36 AM   #16
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2006 22' Interstate
Normal , Illinois
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Originally Posted by Guerraarcher View Post
We purchased our 2015 interstate ext airstream yesterday, on our trip the following day with our purchase and about 300 miles into the drive we ran into trouble. When trying to turn the generator on, it suddenly just clicked and nothing happened. Slowly, our navigation system started blinking, then slowly disappeared. Our battery disconnect also started flashing red. None of our lights worked. At this point, we have no idea what is going on, as we are newbies at airstream/RV in general. From one of your forums, I was able to see that if the battery is too low, the generator will not turn on. The car was running and our batter not charging. Can anyone help with that?

Question 2: why do you think this was not caught on the PDA?

Question 3: 30 minutes after this happened, our Ac stopped blowing cold air and continued to make the noise as if it was blowing, but no air coming out.

This was our one year anniversary. My husband worked so hard to make it special. Instead, we feel we have been completely misguided and ripped off. We are now in southwest Virginia and in despair. Any insight would help from anyone.

You need to find an RV dealership and take your new rig in to have these problems assessed and resolved.


🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
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Old 05-12-2016, 06:35 AM   #17
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texas , Texas
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Posts: 173
I can remember many times in the past that something was not going as planned. I would tell my wife, Honey, someday we will laugh at this. Her response was usually, that may be true but it will not be any time soon. Good thing is you are safe and together. Someday you will laugh about this. May all your experiences with your Interstate be good ones in the future.
If you are reading this, it means I have made it another day!!!
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Old 05-12-2016, 07:12 AM   #18
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1976 27' Overlander
Missoula , Montana
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Posts: 364
Until the OP gives us a few more clues we can only speculate. But this thread on the Interstates and battery issues may be a clue. A close friend posted his experiences here: see

In essence, the batteries deteriorate and go bad if the Interstate has been sitting on the dealer's lot. It the OP has a 2015 and it sat on the lot until a few days ago, when the OP took delivery, the batteries may be toast. Lots of frustration with this issue on the Interstate threads.
1976 Airstream Overlander International
WBCCI 1054
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Old 05-12-2016, 07:27 AM   #19
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Vintage Kin Owner
North central , Florida
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First thing should have been to call the dealer. They may have been able to help immediately. I would call now, see what they say? Good luck
1984 Avion 30p 9.1 meter. 2006 Dodge 3500 cummins srw short bed crew cab.
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Old 05-12-2016, 08:10 AM   #20
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As others have said more info is needed. But, years ago when we bought our 1999 Cutter diesel single slide 35 ft Airstream Class A, we had a plethora of strange electrical events. Purchasing 12/99, the dealer had taken delivery 7 months earlier.
While parked on lot inventory, the "house" electrical system was never shut off. So, from our purchase date, the "house batteries" were trashed from get-go. The dealer fought vigorously against our insistence on them replacing the house batteries, even accusing us of swapping them out with dead ones. Needless to say, we prevailed, and with new set of deep cycles, our electrical problems were remedied, but we never went back to that airstream dealer
"62 ATW Overlander, '51 Flying Cloud
'67 GT, '90 Squarestream 29ft, 06 Bambi, Bigfoot slide in/GMC Denali K2500, Marathon Coach, Class A.
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Old 05-12-2016, 10:34 AM   #21
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2008 31' Classic
2016 Interstate Grand Tour Ext
Lenoir City , Tennessee
Join Date: Nov 2007
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Before you drive to a MB dealer call first to see if they can handle your unit. Our local MB service department cannot handle our 24 Interstate - the rack isn't long enough. So, we use Freightliner. They do a great job.
Kelly & Matt
WBCCI - #4335
2005 Diesel Excursion
2008 31' Custom Classic "Moonshine"
2016 Interstate "BugOut"
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Old 05-12-2016, 10:37 AM   #22
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1969 23' Safari
Palmer Lake , Colorado
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Posts: 330
It is no fun when things go wrong with your rig. Even my 1969 low tech trailer has its own complexities, the new rigs are really technically complex and depend a lot on clean and constant power to work properly. When I was growing up we had a motorhome for several years and the most common problem with it was the generator. That said, there is really nothing anyone can say to make your bad experience into a good one. I think Sunrus has it right - get to know the coach over time. I made the mistake of taking our recently re-located and unused for 30 years trailer out on our anniversary two years ago without first taking the time to re-acquaint myself with it. We ended up with a water leak in the bath area, a site with no sewer hook up and I had forgotten the trailer did not have a grey water tank and on and on. We ended up coming home after just one night out as a result. Now I pull the trailer over to the house a week ahead of each trip, hook it to city water and electric and leave everything on during the day and test all the systems including water heater, refrigerator, stove, and A/C. I fill the black tank with water and make sure there are no leaks, check lights, tires, brakes, etc.. I expect things to go wrong and when they do I'm ready, and when they don't I'm happy.
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Old 05-12-2016, 10:50 AM   #23
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2013 31' Classic
billings , Montana
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If all else fails you could go to the nearest bar and have a couple bourbons on the rocks....
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Old 05-12-2016, 11:40 AM   #24
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2012 25' Flying Cloud
Oak Ridge , North Carolina
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Posts: 14
Nearby AS Dealer

Don't know where you are in SW Virginia but the NC AS Dealer (Out of Doors Mart) is in Colfax (Greensboro) NC which is maybe three hours from most of SW Va.. While they are not Interstate dealers they may be able to assist you if you can get there. There is also a very complete RV dealership (Camping World) across the highway.

We live just north of that dealership and would be glad to put you up for a couple of nights if you can make it that far.

Will check back to forum to look for your response is necessary.
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Old 05-12-2016, 11:54 AM   #25
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2014 25' Flying Cloud
Waitsfield , Vermont
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I agree with Avionstream-- call the dealer and get their help-- they will probably be eager to help if you let them know you're in trouble. I wouldn't try to solve the problem myself or take it to a non Airstream-dealer until I'd talked to the original seller, who most likely wants you to enjoy your new unit, and knows what's covered under the warranty! If you're not satisfied with their response, call Airstream in Jackson Center and they can help find a solution.
I hope your first night wasn't too stressful, and that you are happily in touch with some good assistance by now!
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Old 05-12-2016, 01:22 PM   #26
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2014 20' Flying Cloud
Long Island , New York
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Originally Posted by Guerraarcher View Post
. . .
Any insight would help from anyone.
Welcome to the forum, but sorry it had to be under such trying circumstances!

I am wondering if you have called the dealer, and whether you could update us on your current status?



PS -- Also the Sprinter and B-van Forum may contain some earlier threads which could help:
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Old 05-12-2016, 03:39 PM   #27
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Welcome to the forum. Sorry for your troubles. This should have been a wonderful experience, and hopefully will be....when these issues are resolved.

I hope you bought it from a reputable dealer....and even if a person to person purchase, it should still have about 2 years on the warranty. My first call would be to the dealership and speak to the service manager. This should not be your responsibility to shoulder alone. The dealership or AIRSTREAM/Mercedez-Benz will honor the warranty. Keep their numbers on your speed dial.

How far away are you from the seller? Do you have Coachnet, (this should come with the purchase)! Call for assistance to them. You do have protection under lemon law...if you were deceived regarding the actual condition. Be proactive! Good luck. Let us hear from you and how your issues were/are resolved.

As said, in other posts, calm yourselves, (try, anyway). Work through the process, step by step, and you will prevail. Then, you two should make the best of a bad situation, and celebrate your anniversary anyway! Then, in future, tell of your "anniversary adventures" with a nice glass of (insert your celebratory beverage here)! God bless.
Evelyn & Mikki,(chihuahua) or Nikko (Pomeranian mix) Near Denver, Colorado
TV: 2015 Nissan Pathfinder
2015 BAMBI 16' Sport
Prior: 2013 & '14 LG T@B
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Old 05-12-2016, 03:43 PM   #28
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1973 31' Sovereign
Middletown , California
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Posts: 271
Sorry to tell you that it is just the way it goes with RV's sometimes! I hope you can look at it as practice for fielding the curve balls that life throws you. The problem is likely 1 or 2 little things that got overlooked or just happened in some combination. Maybe you threw the alternator and compressor belt and the coach disconnect switch switch was left off? Not enough info to tell yet and diagnosing problems long distance is very sketchy. Call the dealer for advice and read the manuals if you have them to try and understand how the systems work. Hopefully you can get to a nearby repair shop. get the problem fixed with a minimum of stress and be on your way! If everything always went perfect you wouldn't have any good campfire stories.

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