Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-16-2019, 07:56 PM   #1
1 Rivet Member
 
2019 23' Flying Cloud
Sugar Land , Texas
Join Date: Feb 2019
Posts: 12
New batteries not holding a charge.

We just bought a 2019 23í Flying Cloud a
Month or so ago. When we store the trailer on battery disconnect mode and not hooked up to electricity, the batteries are barely lasting a day without needing a charge. The water levels are fine, but shouldnít the batteries last several days or weeks if itís in battery disconnect mode? I also bought, but have not used, a trickle charger. I am not sure how to hook it to the battery terminals with the parallel wiring pattern in the pic...I assume itís the positive terminal on one battery and the negative on the other.

Any advice would be appreciated.Click image for larger version

Name:	IMG_3570.JPG
Views:	48
Size:	448.5 KB
ID:	338359
__________________

smeserole is offline   Reply With Quote
Old 04-16-2019, 08:35 PM   #2
CLOUDSPLITTER "Tahawus"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , Milky Way
Join Date: Jun 2007
Posts: 13,304
Images: 1
Welcome Aboard!! 👍

No Airstream should be delivered without NEW batteries.
You are not alone...have your dealer test them, no have your dealer replace them and then test the entire charging system...pretty sad when you can't get a trailer delivered as it should be.☹️

Advisory this...🤔

Bob
🇺🇸
__________________

__________________
"We are all here on earth to help others; what on earth the others are here for I don't know."
W. H. Auden


"The hardest thing about Airstreaming, clearing your head and accepting how others feel itís supposed to be done"Ö..
Amanamus


"Tahawus"
ROBERT CROSS is offline   Reply With Quote
Old 04-16-2019, 08:51 PM   #3
Rivet Master
 
Al and Missy's Avatar

 
2002 30' Classic S/O
Melbourne Beach , Florida
Join Date: Nov 2013
Posts: 3,340
Oddly, the battery disconnect doesn't, at least it doesn't disconnect everything. A recent post said that the awning controller is not disconnected by the switch. Other suspects include the inverter, which must be turned off at its control panel, the propane detector, a subwoofer, and maybe other things. And let's not forget "lot rot" which is when the dealer leaves the disconnect switch on and runs the batteries down to zero repeatedly prior to delivery. After a few times, the batteries won't hold a charge.

Typically, the disconnect switch must be in the use mode to charge the batteries and it can take several days to get a full charge, depending on the converter.

Your best option is to take the trailer to your dealer and have them find and correct the problem.

If your dealer can't help you or isn't nearby pull the batteries and take them to an Interstate dealer. They can charge and test them for you and should replace them under warranty if necessary.

Once batteries are charged you can test for phantom drains, if you or a friend have some electrical testing knowledge and skills. If not, we are back to the dealer.

Al
__________________

"You cannot reason someone out of a position they have not been reasoned into"

Al, K5TAN and Missy, N4RGO
2002 Classic 30 Slideout
S/OS #004
2013 Dodge 2500 Laramie 4x4 Megacab Cummins
2001 Safari 25 RB Twin (Gone, but not forgotten)
WBCCI 1322, TAC FL-39, AIR 82265

Al and Missy is offline   Reply With Quote
Old 04-16-2019, 09:53 PM   #4
PKI
Rivet Master
 
PKI's Avatar
 
2015 23' FB Flying Cloud
Walnut Creek , California
Join Date: May 2015
Posts: 3,286
Should last about a month if stored with full charge. Do not discharge to below 50% capacity. That is 12.2 volts measured after a 10-20 minute rest with no load. The converter can top up the batteries with an over night charge, but full charge can take a lot longer as reported above.

You can improve battery life by installing a marine type disconnect switch at the battery or just disconnecting the battery cables. Reconnect before towing so you have the emergency breakaway power for the brakes. Pat
PKI is offline   Reply With Quote
Old 04-17-2019, 07:43 AM   #5
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 470
Blog Entries: 1
Quote:
Originally Posted by smeserole View Post
We just bought a 2019 23í Flying Cloud a
Month or so ago. When we store the trailer on battery disconnect mode and not hooked up to electricity, the batteries are barely lasting a day without needing a charge. The water levels are fine, but shouldnít the batteries last several days or weeks if itís in battery disconnect mode? I also bought, but have not used, a trickle charger. I am not sure how to hook it to the battery terminals with the parallel wiring pattern in the pic...I assume itís the positive terminal on one battery and the negative on the other.

Any advice would be appreciated.Attachment 338359
Hi smeserole,*

Congratulations on your new Airstream! Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 04-17-2019, 08:27 AM   #6
Zil
4 Rivet Member
 
Curtis Wright
Currently Looking...
Eyren Haven , South Jersey
Join Date: Apr 2014
Posts: 325
Answering one question. Yes the charger connects to one positive and one negative. It is much better if they are negative one battery and positive the other.
I would endeavor to protect the exposed parts of that one positive battery post. Always a chance of dropping a metal wrench.
Zil is offline   Reply With Quote
Old 04-17-2019, 09:08 AM   #7
2 Rivet Member
 
abqdor's Avatar
 
2016 25' Flying Cloud
Albuquerque , New Mexico
Join Date: Aug 2015
Posts: 98
I've also had problems with the 12v Interstate batteries that came with my '16 Flying Cloud FB and I credit all of those problems to new owner inexperience.

Reading the forums, I was worried about my single stage inverter/converter not charging the batteries properly, so I made sure to always keep the trailer in the "store mode". I purchased a small trickle charger to keep on the batteries when it was parked at the house. What I learned was that the charger was so small, it wasn't even keeping up with the parasitic draw from the accessories that others have mentioned.

One of my batteries went bad, so I purchased and installed another Interstate and bought a bigger trickle charger. Subsequently I've learned that batteries should be replace in pairs because I'd already done damage to the second battery.

I've started this season by replacing both 12v batteries with 6v batteries, as I've read many good reviews about going to 6v, particularly if you like to boondock. It took a bit of trial and error to get them to fit. They stand too tall, so removing the plastic tray at the bottom of the battery box was the only way I could get them to fit without touching the top cover.

I'm hoping that my learning curve has improved and that I'm getting better with battery maintenance.
__________________
'17 Ford F-150 Ecoboost, max tow package
'13 GMC Yukon Denali 6.2L V8
'04 GMC Yukon SLT 5.3L V8
abqdor is offline   Reply With Quote
Old 04-17-2019, 09:08 AM   #8
4 Rivet Member
 
2017 27' International
Fall City , Washington
Join Date: Aug 2013
Posts: 341
Our AS batteries lasted a few months before they were shot. Interstate replaced them and allowed us to upgrade to 6v golf cart batteries. Upgraded the converter to a 4 stage and no worries ever since.
__________________
2014 28' Flying Cloud
2013 Ram 2500 Laramie Crew Cab CTD 4x4
Lara Me is offline   Reply With Quote
Old 04-17-2019, 10:59 AM   #9
Rivet Master

 
2015 27' Flying Cloud
Portland , Oregon
Join Date: Nov 2009
Posts: 510
Send a message via AIM to hhendrix Send a message via Yahoo to hhendrix
This is not uncommon in new trailers. Think of it this way. A dealer may have 30 to 100 Airstreams on their lot. Do you think they run extension cords and battery chargers out to every trailer. Some sit for months without a charge which allows the battery to discharge to a point the batteries are forever damaged. They are charged up before delivery to a new customer but usually only gets to a "surface charge" of 12+ volts. Works for a while but not for long.

On AS events, I've been asked probably 6 times to come check out someones new trailer because the batteries won't hold a charge. Most think it's a problem with internal charger but it has always been damaged batteries right from the dealer.
__________________
The ability to follow instructions is highly underrated.
hhendrix is offline   Reply With Quote
Old 04-17-2019, 02:12 PM   #10
1 Rivet Member
 
2019 27' Globetrotter
Pleasanton , California
Join Date: Jan 2018
Posts: 17
Dropped my '19 GT at the dealer this morning for the exact issue, but I have the AGM that come with the factory solar.

Good luck to us both!
fubar201 is offline   Reply With Quote
Old 04-17-2019, 03:34 PM   #11
Rivet Master
 
tjdonahoe's Avatar
 
2013 31' Classic
billings , Montana
Join Date: Feb 2010
Posts: 2,406
Quote:
Originally Posted by smeserole View Post
We just bought a 2019 23í Flying Cloud a
Month or so ago. When we store the trailer on battery disconnect mode and not hooked up to electricity, the batteries are barely lasting a day without needing a charge. The water levels are fine, but shouldnít the batteries last several days or weeks if itís in battery disconnect mode? I also bought, but have not used, a trickle charger. I am not sure how to hook it to the battery terminals with the parallel wiring pattern in the pic...I assume itís the positive terminal on one battery and the negative on the other.

Any advice would be appreciated.Attachment 338359
Your batterie re mot likely junk....load test them after a charge......mine last 5-6 years....4 days with out a charge
tjdonahoe is offline   Reply With Quote
Old 04-17-2019, 04:49 PM   #12
1 Rivet Member
 
2015 16' Sport
Portland , Oregon
Join Date: Nov 2017
Posts: 8
Quote:
Originally Posted by PKI View Post
Should last about a month if stored with full charge. Do not discharge to below 50% capacity. That is 12.2 volts measured after a 10-20 minute rest with no load. The converter can top up the batteries with an over night charge, but full charge can take a lot longer as reported above.

You can improve battery life by installing a marine type disconnect switch at the battery or just disconnecting the battery cables. Reconnect before towing so you have the emergency breakaway power for the brakes. Pat
Are you sure 50% capacity is 12.2 volts ?
insleeg is offline   Reply With Quote
Old 04-17-2019, 04:58 PM   #13
Rivet Master
 
2014 20' Flying Cloud
Long Island , New York
Join Date: Jun 2015
Posts: 10,123
Quote:
Originally Posted by insleeg View Post
Are you sure 50% capacity is 12.2 volts ?
Yes, plus or minus. Check this Battery School page for the voltage readings:

http://www.batteriesnorthwest.com/batteryschool.cfm

This site is a great resource for general RV battery knowledge IMO.

BTW some folks recommend waiting an hour or more after removing shore power to check the voltage — and to turn off as many 12-volt functions as possible.

Happy Trails,

Peter

PS — FWIW with careful monitoring and storage practices the standard OEM Interstate batteries can last many years, even with a single stage charger.
OTRA15 is offline   Reply With Quote
Old 04-17-2019, 05:55 PM   #14
PKI
Rivet Master
 
PKI's Avatar
 
2015 23' FB Flying Cloud
Walnut Creek , California
Join Date: May 2015
Posts: 3,286
Quote:
Originally Posted by insleeg View Post
Are you sure 50% capacity is 12.2 volts ?
Here are a couple of threads that reference the concept.

http://www.airforums.com/forums/f449...art-69200.html

http://www.airforums.com/forums/f449...ng-169242.html see post #9
__________________

PKI is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help---Converter will not charge batteries. Sjcjr Batteries, Univolts, Converters & Inverters 20 07-27-2016 06:56 AM
House batteries will not charge pol Land Yacht/Legacy Motorhomes 8 08-09-2015 08:50 AM
Batteries not holding charge Jrglenn Airstream Trailer Forums 10 04-30-2015 10:14 PM
Not holding a charge + smell of something getting hot BREWHEAD Batteries, Univolts, Converters & Inverters 5 08-07-2014 08:05 PM
Upgraded converter, now not charge batteries? Sphere Guy 2008 Safari SE 10 06-05-2014 08:22 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 02:49 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.