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Old 02-06-2019, 12:33 PM   #1
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GFCI outlet . . .

Im on shore power. I had my laptop connected to the outlet directly behind the drivers seat send suddenly the outlet had no power. Its a GFCI outlet with reset and test buttons and it feeds three other outlets . . . 2 in the van and 1 outside. All of the other outlets work fine. Im a long way from home and have no tools with me but I went to Home Depot and purchased another GFCI outlet and installed it. Same result. Any ideas?
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Old 02-06-2019, 12:52 PM   #2
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Do the other outlets work?

Even so, check the circuit breaker.
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Old 02-06-2019, 12:58 PM   #3
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Circuit breaker is ok.

When I trip it, no outlets work. When it is engaged all outlets work except the outlet behind the driver seat. Thanks for your reply! I am stumped.
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Old 02-06-2019, 01:09 PM   #4
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it is common to have outlets S side of the GFI socket wired in series. ie, the other sockets are protected by the same GFI socket
when the GFI socket trips , all the s side sockets go out
as they are supposed

check the wiring
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Old 02-06-2019, 01:13 PM   #5
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Quote:
Originally Posted by Boon View Post
When I trip it, no outlets work. When it is engaged all outlets work except the outlet behind the driver seat. Thanks for your reply! I am stumped.

Welcome to the forum Boon!

First, sorry about your problem. There are relative few Interstate owners (compared to trailer owners) here, but plenty still. Many who are very accomplished in electrical matters.

If you cannot wait for one of them to respond, you might try giving Airstream support a call or e-mail.

https://www.airstream.com/company/contact/

Good luck.
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Old 02-07-2019, 09:34 AM   #6
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GFCI receptacle

Hi,
Have you explored how GFCIs work? If not, research how they work. This may lead you to the source of your problem. I think you problem is upstream from where you are connecting your PC. This link may help.
https://www.do-it-yourself-help.com/..._diagrams.html
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Old 02-07-2019, 10:01 AM   #7
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I'm guessing your laptop works in the other outlets?
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Old 02-07-2019, 10:48 AM   #8
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Possible cause

We had the same problem in our 2019 GT. Turns out there is a tiny reset switch in the bottom of the controller, which in our case is under the bed. Have to find the switch by feel but the controller should easy to spot. Switch is on the bottom, front left as you look at it (green light would be on top right side). Felt like a rocker switch vs button.
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Old 02-07-2019, 11:21 AM   #9
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Originally Posted by LSGAirstream View Post
We had the same problem in our 2019 GT. Turns out there is a tiny reset switch in the bottom of the controller, which in our case is under the bed. Have to find the switch by feel but the controller should easy to spot. Switch is on the bottom, front left as you look at it (green light would be on top right side). Felt like a rocker switch vs button.
This sounds like a great solution, but controller for what?
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Old 02-07-2019, 11:49 AM   #10
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Maybe a wire came loose down the line? Anyway here is some basic info on troubleshooting....


https://www.familyhandyman.com/elect...lets/view-all/
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Old 02-07-2019, 02:07 PM   #11
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This sounds like a great solution, but controller for what?
I had this issue once, and the reset is actually on the inverter/charge controller box for that specific outlet. Depending on your model, the Magnum is either under the rear seat or under the bed. I actually had to pull the rear seat off to get at the inverter, but that is where the problem is. I have learned not to use that outlet for heavy loads, as the reset is relatively difficult.
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Old 02-07-2019, 02:32 PM   #12
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Excellent explanation. So this outlet doesn't work but downstream outlets will be hot?
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Old 02-08-2019, 05:28 AM   #13
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This sounds like a great solution, but controller for what?
Inverter. Black box 12x8x3 with on off switch and display panel on top the way mine is mounted.
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Old 02-08-2019, 01:37 PM   #14
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I am now convinced that this ONE GFCI outlet is NOT connected to the other 3 GFCi outlets in the motorhome. The circuit breaker I found control only those 3. So the question is where does the one GFCI get its power. The circuit breakers in the back are not tripped. There are several fused under the driver's seat . . and one response I read said it had a separater reset switch. Can't find it. I'm wondering if this GFCI was included by Mercedes and is completely separate from any Airstream circuits. I appreciate all ideas. I even wrote Airstream . . how long before they respond?? Thanks for all suggestions.
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