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Old 07-24-2013, 06:25 PM   #1
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Cool Generating distrust -- Canada vs USA

I recently went to a Honda Generator Dealer and asked about their product. They seemed very interested and showed myself all that there was. The EI 3000 was my choice and when I checked the price against my US and Canadian price list, the US was significantly less. I went back to advise the dealer and hoped for a break but was informed that they would not honor any US warranty should I go that way. Honda Canada advised the same.

Its a no brainer where I will buy it but was wondering if anyone from US has had this problem in Canada or Canadian purchses being refused warranty in US.
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Old 07-24-2013, 06:35 PM   #2
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Your dealer in Ontario said they would not honor the warranty if it was bought in the US? I would take the issue up with Honda and ask what their policy is. Seems like an issue to consider when buying a Honda product if US visitors traveling to Canada with their generators can't get service under warranty.
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Old 07-24-2013, 06:44 PM   #3
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Quick search turned up this;

Honda Power Equipment: Honda Generators, Lawn Mowers, Snowblowers, Tillers

Q: Where can I get my Honda equipment serviced if I am not in the United States?

A: American Honda only distributes and supports products sold in the United States, Puerto Rico and the U.S. Virgin Islands and dealers in the same areas. If you need to find a dealership outside of the United States to work on a piece of equipment, visit Honda's worldwide website at Honda Worldwide : Honda Motor Co.,Ltd..
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Old 07-25-2013, 12:17 AM   #4
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Yup. Don't cross the streams. Bad karma?

On fleabay I found cheap cameras. Only problem is the warranty only good in Pacific rim select countries and dialects. No good in US even if broken out of box!!!!

So much for the "global" thing,,,,eh?

If possible, buy and have serviced in same country. ... MAybe even French must be spoken!!!

Good thing the legal folks let you know prior to boo boo.

Your "option"... Buy and hope for best.

If you buy from WartMart u can return anything...at least today. Proof? I saw a woman give the reason for returning worn out shoes "don't fit my dogtah no Mo!" Verbatim.

Of course that wouldn't be a nice thing to do...sorta like rejecting warranty work.
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Old 07-25-2013, 04:49 AM   #5
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I suspect the reason may be legal. Warranties requirements differ from country to country based on law. Also units built for some countries will have different safety "features" that are not required in others...

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Old 07-25-2013, 05:08 AM   #6
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I suspect the reason may be legal.
And here I thought the reason might be profiteering and price gauging...
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Old 07-25-2013, 05:18 AM   #7
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And here I thought the reason might be profiteering and price gauging...
I have a sneaking suspicion that quite a bit of stuff in the US that is higher in price than stuff in other countries do to the insurance required to protect against lawsuits.

In other cases the tariffs of the specific country come into play. A litre of decent quality vodka can be purchased in the Caribbean for ~$12usd that same litre costs nearly 3 times that in a state owned liquor store in NC USA. All taxes.

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Old 07-25-2013, 05:47 AM   #8
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I have a sneaking suspicion that quite a bit of stuff in the US that is higher in price than stuff in other countries
As a Canadian my experience has generally been that stuff is more expensive north of the border than south - often for no good, obvious, reason. Thus my sarcastic comment.
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Old 07-25-2013, 08:21 AM   #9
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Now I just gotta ask. How many buyers / users of quality Honda or Yamaha generators have needed warranty service ? If the savings is significant enough I'd go for it and keep the savings in escrow in case a normally covered service is needed. I think the number of returns for warranty service would be a pretty small number.

Ran into a Canadian couple last year in Montana that had come south for a vacation and bought a Honda generator in Mont. I think he said the savings was $ 800. If it was that much I'd go for it.
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Old 07-25-2013, 08:54 AM   #10
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Now I just gotta ask. How many buyers / users of quality Honda or Yamaha generators have needed warranty service ? If the savings is significant enough I'd go for it and keep the savings in escrow in case a normally covered service is needed. I think the number of returns for warranty service would be a pretty small number.
The only thing I know of was that recall a while back. One of mine was affected by it. But, yeah, it seems pretty unusual to need repairs on them.
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Old 07-25-2013, 09:28 AM   #11
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I blame Canada!

Warning. F Bomb alert.

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Old 07-25-2013, 09:44 AM   #12
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Geneerating Distrust -- Canada vs USA

Thank you for your replies. Yes, it seems that Canada and the USA are opposite when it comes to repairing under warranty the products sold in the two countries. So much for "Free Trade" etc.
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Old 07-25-2013, 09:57 AM   #13
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I expect it has to do with the tax rates in Canada versus the US. Everything is taxed to the hilt in Canada so they have to charge more to make enough profit to live on. Since 2/3 or more of the pie goes to the governement and less than 1/3 goes to the government in the US then there is your answer.

Perry

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I recently went to a Honda Generator Dealer and asked about their product. They seemed very interested and showed myself all that there was. The EI 3000 was my choice and when I checked the price against my US and Canadian price list, the US was significantly less. I went back to advise the dealer and hoped for a break but was informed that they would not honor any US warranty should I go that way. Honda Canada advised the same.

Its a no brainer where I will buy it but was wondering if anyone from US has had this problem in Canada or Canadian purchses being refused warranty in US.
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Old 07-25-2013, 03:04 PM   #14
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Honda Fit cars in Canada are made in China, U.S. they still come from Japan, next year it will be Mexico. They claim the exchange rate on Yen they lose money or at least have a very thin margin. They won't sell Fits in the U.S. that have a lot of bells and whistles compared to Europe's model, seems like Honda doesn't want Americans to have a luxury small car, unless it is the upscale models they produce at a better profit margin. Old saying of buy American hard to do anymore.
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