We have a 2012 FC and the LED light didn't come on when plugged in. I called Furrion directly and they sent me a plug to my house and installed it myself. Only 3 wires no big deal. This was about a month ago. The plugs are warranted for 5 years.
BTW, I couldn't tell anything wrong with the screws or pins and it twist lock fine.
For those that live far from your dealership, you might give Furrion a call tomorrow.
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