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Old 12-29-2011, 08:43 AM   #1
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Rocky Start

Just bought a 2012 Airstream Interstate on 23 December. Merry Christmas to me! My first Airstream; heck, my first RV, period. Previous camping experience was all in rental RVs.

Then, less than 24 hours later, the morning of Christmas Eve, some vile miscreant broke out the passenger-side front window, and pried the Kenwood navigation/entertainment center out of the dashboard with a crowbar. Never knew I could be both heartsick and outraged at the same time. Oddly enough, I found it somewhat comforting to know that my Airstream was not the only target that night; a fellow tenant's SUV was also hit, and the target in both cases was just a radio; they apparently didn't even look to see what else they could get.

Local Sheriff's Department responded in a reasonable amount of time. The insurance company, not so much. Wasn't able to get an insurance agent on the phone until Tuesday, 27 December. Couldn't get the broken glass replaced until the following day, four days after the break-in. Naturally, the weather was semi-nasty the whole time the window was unrepaired.

When I became an Airstreamer, I had no idea that my first camping experience in my own RV would be in the parking lot at my apartment complex, guarding against the thieves returning to take something else, such as the televisions, since the still-broken window would have allowed them such easy access.

The bad experience was not enough to turn me off of Airstreaming, but I guarantee my next major purchase, once the rest of the damage is repaired, will be a top-of-the-line Viper alarm system! Such is life in the big city.
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Old 12-29-2011, 09:55 AM   #2
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Metairie for those that are un-informed is another word for New Orleans. I personally would look for another place to live.


Sad you had this experience, that will be a big repair bill, glad you had insurance but they will be shocked at the cost of the repair. I wonder if the thief knows that the unit is really useless unless he has another Airstream in need for that particular item....
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Old 12-29-2011, 10:03 AM   #3
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Welcome to the Airforums Protagonist!

I am so sorry to hear about your first airstreaming experience. Hopefully your airstream dealer and insurance can make it right. We are happy you found us and promise better times ahead! We love pictures so post away.

Cheers..

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Old 12-29-2011, 10:17 AM   #4
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What a bummer. I'm so sorry! Know that you can look forward to much better times than that in your Airstream! See you on the road!
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Old 12-29-2011, 10:49 AM   #5
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Metairie for those that are un-informed is another word for New Orleans. I personally would look for another place to live.
Metairie is indeed the biggest suburb of New Orleans; post Hurricane Katrina, it may be more accurate to say that New Orleans is the biggest suburb of Metairie, given the relative populations. The crime rate actually isn't all that bad compared to other metropolitan areas, though. In fact, for vehicle-related crime, New Orleans metro area ranks 25th in the nation, behind such supposedly "safe" cities as Albuquerque (8th) and Phoenix (19th). New Orleans has a (much deserved) reputation as a bad place to live, but that's actually more due to the corruption of our politicians, who won't stay bought but can be rented; the low academic standards of our school system; and the murder rate in the Lower Ninth Ward, clear across town from where I live.

I had planned to install an alarm system in my Interstate anyway, and just didn't have time before the break-in happened; the only differences the break-in makes are that (1) now I'll gladly pay more money for a better alarm system than I had originally intended; and (2) my first road trip will be postponed until after the repairs are done.
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Old 12-29-2011, 01:01 PM   #6
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Greetings from the Florida Panhandle

First off, welcome to the Forums. We're glad to have you with us.

We're sorry that you had to have such a bad first day of Airstream ownership. Hopefully, it will all be uphill from here.
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Old 12-29-2011, 02:14 PM   #7
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First off, welcome to the Forums. We're glad to have you with us.

We're sorry that you had to have such a bad first day of Airstream ownership. Hopefully, it will all be uphill from here.

Or downhill... whichever has the most favorable outcome
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Old 12-29-2011, 03:32 PM   #8
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With the best alarm system, you'd still have a broken window.
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Old 12-29-2011, 03:57 PM   #9
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I'm sorry you had a bad expirence when someone did the damage to your AS ....May I suggest to carry a small roll of heavy clear plastic and a roll of duck tape with you for such occurances . It may just re seal it up until you can get it repaired properaly and temporally keep the water out. Duck tape is great as we all know .
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Old 12-29-2011, 04:35 PM   #10
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That really sucks.
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Old 12-29-2011, 05:57 PM   #11
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If you can get it repaired in the next week, come on over to TopSail in Destin, a bunch of us are getting together on the 6th -8th of Jan. We would LOVE to see a new Interstate!

http://www.airforums.com/forums/f288...8-a-79732.html
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Old 12-30-2011, 08:16 AM   #12
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With the best alarm system, you'd still have a broken window.
Not necessarily. A key component of any alarm system is advertising its existence, including alarm company stickers on the windows most likely to be broken, and in the case of the Viper alarm system I'm planning to install, an electro-luminescent "system armed" indicator for the dashboard (an upgrade from the more typical flashing LED light).

And even if I still ended up with a broken window, that's a lot easier and faster to repair than the additional damage from the electronics being forcibly removed. Usually.
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Old 12-30-2011, 08:20 AM   #13
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Originally Posted by HiHoAgRV View Post
If you can get it repaired in the next week, come on over to TopSail in Destin, a bunch of us are getting together on the 6th -8th of Jan. We would LOVE to see a new Interstate!

http://www.airforums.com/forums/f288...8-a-79732.html
Appreciate the invitation, but I'm not sanguine about how quickly the work can be performed. Once the electronics are replaced and the dashboard repaired, the next stop is the alarm company, even before I bring the RV back home. Next time, perhaps?
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Old 12-30-2011, 08:25 AM   #14
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That really sucks.
Actually, no. It only slightly sucks. Anyone who has ever watched an action/adventure movie knows, the only real difference between a disaster and an adventure lies is whether you get a good story out of it in the end. Even if it just turns out to be a cautionary tale, I still got a good story out of it. One must be philosophical about these things.
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