Sorry. It's www.uncrate.com. I have a bit of a gadget problem (nobody tell my wife that I actually admitted to it), so I check RSS feeds from quite a few good gaget sites. Uncrate is not strictly electronics though, and will list all sorts of cool items. Actually, they are partly responsible for me buying an Airstream. They covered the Design Within Reach model, and that got me really into researching AS. They've also covered the Basecamp (which I'd LOVE to have an excuse to own), and the Ford Airstream concept.
I won't get too much more off topic and list the other sites I frequent, but send me a PM if you'd like to know.
Thanks very much! That mobile bar looks like it was made for Airstreams!
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Cameron & the Labradors
Kai & Samm
North Vancouver, BC
Canada
Hey Airhog1
Don't respond if it will get you in trouble with the factory but......
don't they ever ask your opinion on quality issues? I'm just very curious.
Dennis
Yes they do...as most of you here know I have been on the Airstream Dealer Council for the last 3 years. They do ask our opinions in many different ways...phone calls, emails, and surveys. Trust me, it's not like they are just making a product and throwing it out there...they are very concerned about quality control. Is the product perfect...no...but in my opinion they are not turning a blind eye to it either.
As a dealer, we do everything that we can to make our customers happy...I have paid out of my pocket to get repairs done for a customer that was at some SOB dealer since there was no Airstream dealer around...that's just good business...I can't always do that, so don't start calling me tonight!!!....but as many of you here know we really do try...unfortunately there are other dealers out there that are not as passionate about the product as we are...I do think however, there are other dealers that share the same passion we do about the Airstream product... I have been impressed with the way Colonial, George Sutton, and Bill Thomas, just to name a few, represent the Airstream brand.
I have never really had a problem with Airstream Inc. standing behind their product and trying their very best to make it right.
Better dealers make for a better product. I know a lot of buyers expect everything to be perfect but with something essentially hand built I don't think that's possible. But... the closer they get the better I feel. They just need to start using better materials in some cases, like in the sub-floor and galvanized frames would really make me happy. A couple of years ago when all the Classics became Limiteds,they outsourced all the Hickory cabinet work.That was a good move. Whoever they contracted with, does a great job. It's not custom work, but it is the best production work you'll find. They just need to address each problem as it comes up and eliminate it from production.And don't let substandard units out the door.
Better dealers make for a better product. I know a lot of buyers expect everything to be perfect but with something essentially hand built I don't think that's possible. But... the closer they get the better I feel.
I agree. On a recent weekend trip my water heater gave out, and resisted all my efforts to get it going again. I posted a thread on the forums about it and Andy from CanAmRv (where I purchased my AS) contacted me and offered for me to call him directly at 11 pm on a Saturday night for help.
I didn't call him because my wife and baby were already sound asleep, but I appreciated the offer.
I don't expect things to work perfectly, I just expect the dealer and the manufacturer to stand behind their product to iron out the bugs.
The biggest problem is, when something goes wrong you may be hundreds of miles away from the closest AS service centre, let alone you own dealership.
Too bad Eric was so disappointed, but I am surprised that he purchased an ECO. Why? Well, when I look at the ECO website, I see at the bottom, "All Images & Content Copyright 2008 Thor Industries." Hmm, Thor, the parent company of Airstream. If the ECO quality is so superior, perhaps Thor should move some management from ECO to Airstream.
The Paganini model mentioned by Toronto_Guy is made by Tabbert, an old and well-respected German trailer manufacturer (see Tabbert Wohnwagen : Paganini ). Its appearance is a result of competing on the European trailer market which has always had an emphasis on new design. Although the website does not give particulars, it is likely the Paganini does not have blackwater, graywater, and freshwater tanks with anywhere near the capacities demanded by the American RV market.
... Although the website does not give particulars, it is likely the Paganini does not have blackwater, graywater, and freshwater tanks with anywhere near the capacities demanded by the American RV market.
The site does indicate that it's got a 45 l (~11.9 g) fresh water tank. Not a whole bunch!
Lynn
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