What is going on with my floor! 2008

[adotutu]

New 2008 23 D International Signature Series.
I noticed just two days ago while cleaning the unit that there is something not right with the floor.

There is a line forming under the vinyl floor (like a tube) forming a line going width-sides from the oven to the refrigerator.

Is that normal? was it there before and did not noticed it before? or there is something going on? I con not find the blueprints to see if there is something running under the floor in that location.

I looked under the Airstrieam and underbelly looks intact. It is exactly on top of a piece of 2 x 4 metal from the frame going from the front tire to the other side. There is a space in between the 2 x 4 and the skeen, so I could see that there is nothing going on from the bottom up.
I did notice that the washers that Airstream used to hold the shocks are starting to rot, what a poor choice of material!!

Any suggestions on what to do?

thanks

adotutu

[Bambi_Bandit]

Originally Posted by adotutu

New 2008 23 D International Signature Series.
I noticed just two days ago while cleaning the unit that there is something not right with the floor.

There is a line forming under the vinyl floor (like a tube) forming a line going width-sides from the oven to the refrigerator.

Is that normal? was it there before and did not noticed it before? or there is something going on? I con not find the blueprints to see if there is something running under the floor in that location.

I looked under the Airstrieam and underbelly looks intact. It is exactly on top of a piece of 2 x 4 metal from the frame going from the front tire to the other side. There is a space in between the 2 x 4 and the skeen, so I could see that there is nothing going on from the bottom up.
I did notice that the washers that Airstream used to hold the shocks are starting to rot, what a poor choice of material!!

Any suggestions on what to do?

thanks

adotutu

Hi adotutu,

Welcome to the forums.

If it's what I think it is, I would not be alarmed. You state it crosses the width of your unit, so it sounds like a joint line.

I have one in my 27FB, right in the hallway between the bedroom and bathroom. I showed this to my dealer when during the PDI and checkout, and even took a 3 foot level showing the change in plane direction on both sides of this line.

The plywood flooring is joined together at certain points. Unfortunately, its not the best joint I have ever seen. There is not much you can do about it as it is under your flooring material, which runs the whole length and width of your trailer....

[mustang]

Welcome adotutu, Boy what a shame. Ya know everything is subject to issues like that, minor but hell when you spend that kind of money you dont expect it to happen. I would take it back and see what they say. Airstream has always been good about customer care / support. I would want it fixed. You bought an "Airstream" not brand X. good luck

[adotutu]

Is it a water line issue or a playwood/rot issue or both?

[purman]

Neither by the sounds of it. Just the seam of the plywood coming apart and pushing up...

[mustang]

ya Thats what I thought to or maybe it got real hot in the trailer and the floorexpanded. Kind of like a carpet that needs restretched

[adotutu]

should I take it back to the dealer? can it be repaired or leave it like it is... thanks from Hollywood Florida

[adotutu]

I just got an e-mail back from Airstream Technical support... (Mustang, Purman & Bambi bandit were right on the mula!!!)

From: "Airstream Tech" <tech@airstream.com>
Date: Tue, 26 Aug 2008 10:10:48 -0400
To: adotutu
Subject: RE: Floor question... (contact us from airstream.com)



From your description, it sounds like this is normal. I believe what you are seeing is where two sheets of the wood floor comes together at the cross member. Usually you can see this line.

____________________
Dick
Customer Relations
1-937-596-6111

[purman]

Ok, but are they going to fix it... It's a new trailer and I would ask them to fix it... if it were 5-10 years old maybe not but it's not even a year right....

[adotutu]

8 months old. Airstream told me that there is nothing to do.

[mustang]

I would argue that. Even if it ment going to the BBB. I would not take that, what a shame. I have had goold luck with the BBB it takes them awhile but let me tell you companies dont want that on there record. Thats a Damn shame they took that stance. Argue it now, time is not on your side. get it documented. I can almost guarentee they will fix it when they find out they arent messing with with push over. I am intrested in the results after wards. ( Very dis heartning )