Originally Posted by simonhanbury
I apologize about the lack of postings so far on this project. I was told it would take a few weeks and thought I would post progress along the way so that all of you would be able to watch.
I am sorry to report that after 6 patient months on my part of waiting for parts to be ordered and listening to reasons for delays, the service manager at Traveland RV in Langely finally told me the truth about the incredibly slow process on my trailer project. His words as repeated to me by the service advisor:
"It is not a priority for us, it will get done, when it gets done.
I am complete discouraged. I trusted these guys with my treasured trailer and they have completely disregarded me. My trailer has been partially disassembled making transportation possible only via a flatbed and I am completely trapped now.
With a shop attitude like that, I doubt that they know how to rebuild the trailer, and are stalling for time to try to figure it out.
First of all, they took far more apart than necessary, increasing the labor costs.
Make sure they replace the steel plate between the frame.
Also make sure they add additional hold down brackets on the outside of the frame, underneath the banana wraps.
I would also suggest you watch them very closely when the "do" decide to resume where they left off. Make sure they use considerable "vulkem sealer" at every seam.
Also make sure they install metal plates on top of the floor channel, so that they can install more "hold down" bolts.
Don't let them use anything smaller than 3/8 inch bolts, with washers, and lock washers.
I did not see the rear floor channel, but usually in a case like yours, it's cracked in half in two places. Make sure they "properly" weld those areas back together, and add "stiffner plates" on top of those welds.
Unfortunately, it appears that the quarter panels and the rear plate below the window need replacing. The damage to the rear end of your airstream did not suddenly happen.
That damage took several years to deteriorate to it's present condition.
I am not sure what you can do, since your in Canada. But in the USA, a good attorney could get some action going for you, but then unless you watch the shops every move, they may "butcher" the repairs. Again, if they did that, they become liable. But, it's something to consider.
Please let Airstream and other owners know what they are putting you thru.
It certainly is against all business ethics, and deserves nothing less than the most negative publicity possible.
Rear end separation, is not difficult to determine. Unless it is corrected quickly, the separation will continue to get worse. As it gets worse, the repair bill keeps on getting worse too.
Unfortunately, many owners of older Airstream trailers have the dreaded rear end separation, and seem to believe it will go away. It won't go away until it is properly fixed.
The "elephant ear" fix, in itself, is a poor job at best, because the problem "WILL" come back only to haunt the owner again and again, until it is properly corrected.
The repair cost for rear end separation, can be as little as $300 to $400 dollars. If ignored or put off, the repair costs can get to $3000 to $4000 dollars and sometimes on up to $6000 dollars.
Sad but true.
Wish you good luck with the repairs, if and when they are finalized.