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Old 10-29-2018, 10:55 AM   #15
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Originally Posted by moosetags View Post
I have experience with three different Airstream dealers. None of these was competent enough to install my Hensley Arrow. I have installed mine on three different Airstreams myself in the dealers' parking lot. I also have experience with a fourth Airstream dealer who removed my Hensley in order to move the trailer. I had had to reinstall it myself before I could pull the trailer away. This was after them telling me that they could handle the trailer with a Hensley.

My experience with most Airstream Dealers is that their service department is a clown show.

Brian
And there it is.

Sadly, the actually competent and VERY honest smallish Airstream dealer in our area went out of business when the freeway ramps next to his business were expanded, and his entire property was taken to do that. Fortunately his service folks went to another dealer, but they are way too far away from me to make it worth the trip. Another local RV outfit is competent to work on stuff like brakes and bearing repacks, plus appliances (maybe) but I would not trust them to work on the shell or frame--they are just not into it.

Most of the time, I do most stuff myself--costs far less, and I know who to yell at if it's done wrong! I can handle darn near anything except stuff that requires welding, and for that there are mobile welders in the neighborhood.
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Old 10-29-2018, 12:12 PM   #16
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1- Most dealers dislike the Hensley Arrow because of the proprietary setup. Most of the dealers would have to disconnect there TV setups to move a AS equipped with the Hensley Arrow.

2- The dealers don't like to waste time on labor cost doing the switch back and forth.

3- Hensley equipment must be ordered directly from the manufacture or private party used.

This is by no means stating the Hensley is a bad product. Those that own one swear by them.


When we purchased our AS the dealer had two sets of Hensley sitting on the ground. They explained they had to remove from customers rigs in order to service the AS's. They noted that there were extra charges for shop time. That was a no go for Hensley on our part.

Would we have liked a Hensley Arrow? Yes, but the cost factor also set in. Our hitch setup was a 1/3 the cost and it tows like a dream.
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Old 10-29-2018, 01:57 PM   #17
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I took my AS to the dealer, with a ProPride on it. They merely used my truck (with their driver) to back the AS into their bay, then unhooked and asked me to remember to come back with the stinger when they were done. The hitch stayed on the rig. When I picked it up, they assisted me in hooking up, and I pulled straight out, no huhu... I'm just real sad a decent dealer and service department went out of business through no fault of their own. The state took their property to build a new freeway ramp. (sigh)

My basic attitude is this: If any dealer is unwilling or unable to properly deal with my Airstream and/or my hitch system, without charging me extra, I won't use that dealer.

If I'm in a real nice mood, I might eventually obtain a 'lot bar' for my ProPride, but that's as far as I will go. The main reason I will get one is to connect a power dolly in the future...

IMHO, the (occasional?) dumb dealer is not a reason to get something other than a Hensley design hitch setup, but, as I have said before, that's MY personal opinion, and I'm sticking to it... Last time I checked, the dealer provides the service, and I pay for it. If they want me as a regular customer, they need to accommodate my situation.

So, frankly, unless the job involves seriously heavy lifting, welding, or tools I have not acquired quite yet, I do my own maintenance, upgrades, and repairs. At least that way there are no excuses when something goes sideways with a repair...I know exactly who to blame, and that dude will make it right!

(Yeah, I'm an engineer, and I do talk to myself and get answers--don't we all?)
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Old 10-30-2018, 08:34 AM   #18
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Quote:
Originally Posted by gypsydad View Post
I saw a new 30 Classic yesterday in Buda, and the dealer told me it comes with AMG 12v batteries and solar now, standard. Said they just switched from the Interstates on that model this year....not sure which brand, but interesting extras on the Classic including the automatic leveling jacks and new Polk audio sound system...nice little extras. Have to see if I can back that down my driveway...no wait, first better check with the wife!
Hi

Hopefully this means the water levels are down enough that you didn't have to take a boat to get there

I suspect they are AGM rather than AMG batteries.

The trailers that get solar have been getting AGM's "stock" for quite a while now. Since some trailers come with solar as a standard item, they only get AGM's. That was the case the year we bought our Classic. It's equally true on any model / year combo that came with solar as a stock item.

If the Classic has leveling jacks (of any sort) rather than just power stabilizers, that's a massive change. It's not mentioned in any AS publications. It also does not show in any of the pictures ( = they all show stabilizers). My guess is that the sales guy had the two confused. (= do *not* try to use the stabilizers as levelers ...)

Bob
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Old 10-30-2018, 01:38 PM   #19
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Quote:
Originally Posted by uncle_bob View Post
Hi

Hopefully this means the water levels are down enough that you didn't have to take a boat to get there

I suspect they are AGM rather than AMG batteries.

The trailers that get solar have been getting AGM's "stock" for quite a while now. Since some trailers come with solar as a standard item, they only get AGM's. That was the case the year we bought our Classic. It's equally true on any model / year combo that came with solar as a stock item.

If the Classic has leveling jacks (of any sort) rather than just power stabilizers, that's a massive change. It's not mentioned in any AS publications. It also does not show in any of the pictures ( = they all show stabilizers). My guess is that the sales guy had the two confused. (= do *not* try to use the stabilizers as levelers ...)

Bob
Good catch, UB...power stabilizers...not power leveling jacks. And...yea, the batteries were AGM LifeLines….still impressive they are improving all the time...along with the price hike! Lucky for us they just sold their last twin model!
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Old 10-30-2018, 02:39 PM   #20
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snip...
"1... Most of the dealers would have to disconnect there TV setups to move a AS equipped with the Hensley Arrow."

Not necessarily so, you just have to be a little smarter than a PPP...

Most dealers just don't know what there dealing with><><

Bob
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Old 10-30-2018, 02:46 PM   #21
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Dealers that can not or will not build the inexpensive adapter to handle a Hensley or ProPride hitch system should be considered incompetent and not someone who you would trust with your Airstream.

Brian
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Old 10-31-2018, 06:10 PM   #22
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Quote:
Originally Posted by gypsydad View Post
Good catch, UB...power stabilizers...not power leveling jacks. And...yea, the batteries were AGM LifeLines….still impressive they are improving all the time...along with the price hike! Lucky for us they just sold their last twin model!
Hi

A full up power leveling jack system is pretty high on my list of "dream options" on an AS. The gotcha is that the frame really isn't up to the task. My guess is that the weight impact of beefing everything up would be a bit crazy.

Bob
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Old 11-01-2018, 09:41 AM   #23
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Quote:
Originally Posted by uncle_bob View Post
Hi

A full up power leveling jack system is pretty high on my list of "dream options" on an AS. The gotcha is that the frame really isn't up to the task. My guess is that the weight impact of beefing everything up would be a bit crazy.

Bob
Could be right....I know they sell a powered leveling jack kit; I saw one with scissor jacks on a rig earlier this summer in Glacier across from us...they stuck out a bit past the side of the SOB when retracted; his wife said they took longer to set up then using a drill with manual jacks that came with his rig. Plus the cost... I agree with you on the frame of the AS...I once this year, tried to raise the tongue jack to hitch, and forgot to retract my rear jacks...couldn't figure out why the jack motor was struggling and could not get high enough to get on the ball! I noticed when I opened up the door to get coffee, the screen and door would not shut...trailer frame had cocked...I caught what was happening, lowered the tongue and retracted the rear stabilizer jacks, and everything went back to normal...wife was not happy! One more lesson learned the hard way...

While at Camper Clinic this past week looking at the 30Classic, as we were leaving, we noticed a guy pulling in with kayaks pulling a 27'FC...wife noticed all 4 of his stabilizers were down...she waved him down and asked if he knew...WOW--he and his wife jumped out and could not believe they had just driven from their campground by the lake all the way to Camper Clinic and did not notice....they were all bent to heck...another good lesson; thankfully, it was not me this time!
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Old 11-02-2018, 02:58 PM   #24
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Finalizing purchase of fc 23 fb and want eaz lift based on advice from Andy and Can Am. Looks easy to set up so was going to bring one to the dealer and get the better shank from Andy and have them set it up. Also passing on the solar as my 1 1/2 year old dealer installed on my sport just stopped producing amps. A portable Renogy works dandy.

And thinking of buying PD 4655L, trimetric BMS and Full River DC 220-6 (Randy said they have dist center near me so no ship cost, $299 each) as well as Easy Start myself and ask for installation of all as part of deal. Make sense?
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Old 11-02-2018, 04:49 PM   #25
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Hitch - depends on the dealer - ask - if you go with a PPP hitch, get a lot bar so any service dept can move it. Consider doing the hitch install yourself. You will learn a lot and that is key to your RVing success.

Factory Solar - pass on it - if you want to charge the batteries by solar power, get a suitcase solar pack and then you can put it in the sun. Talked to fellow with a late model 25. Very unhappy with his solar. Poor quality components. Wasted money in his opinion. If you must have solar get an aftermarket system installed, but research completely before you do it. Only consider factory solar if you will never upgrade any electrical component on your coach or if you are willing to scrap out the components as you upgrade.

Good luck with your purchase. Travel safe. Pat
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Old 11-02-2018, 09:36 PM   #26
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Thanks!

Thanks everyone for your input on this thread. Very informative and helpful!!!
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Old 11-04-2018, 07:37 AM   #27
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Quote:
Originally Posted by gypsydad View Post
Could be right....I know they sell a powered leveling jack kit; I saw one with scissor jacks on a rig earlier this summer in Glacier across from us...they stuck out a bit past the side of the SOB when retracted; his wife said they took longer to set up then using a drill with manual jacks that came with his rig. Plus the cost... I agree with you on the frame of the AS...I once this year, tried to raise the tongue jack to hitch, and forgot to retract my rear jacks...couldn't figure out why the jack motor was struggling and could not get high enough to get on the ball! I noticed when I opened up the door to get coffee, the screen and door would not shut...trailer frame had cocked...I caught what was happening, lowered the tongue and retracted the rear stabilizer jacks, and everything went back to normal...wife was not happy! One more lesson learned the hard way...

While at Camper Clinic this past week looking at the 30Classic, as we were leaving, we noticed a guy pulling in with kayaks pulling a 27'FC...wife noticed all 4 of his stabilizers were down...she waved him down and asked if he knew...WOW--he and his wife jumped out and could not believe they had just driven from their campground by the lake all the way to Camper Clinic and did not notice....they were all bent to heck...another good lesson; thankfully, it was not me this time!
Hi

I've seen a full power auto leveling jack system on some 5th wheels and a few SOB's. Push a button and it does it all for you.

We've done the "stabilizers down" getaway attempt on at least one occasion. I don't think anything was damaged as a result. (At least they still work ok).

I can indeed tell if either the stabilizers are a bit "tight" by the way the door closes. There also is a bit more "spring" in the floor by the bathroom if the rear ones aren't down as far as they could be.

All that said, I very much like the power stabilizers and power jack. Pulling in and out of campground in the pouring rain is still not a lot of fun, but they do make it less of a pain. At least for us, the power awning is a plus, simply because we can take it in quickly.

Bob
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