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Old 01-14-2011, 08:52 PM   #15
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Had good experiences with USAA for many years BUT their quotes on motorcycles were way above other companies and when I sought to insure my AS, I was transferred to a Progressive agent, from whom I bought and then switched my TV coverage to Progressive also.
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Old 01-15-2011, 08:52 AM   #16
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I've been with USAA for 39 years. Currently insure a Ford, Mercedes, Porsche, Airstream, Casita, and a puny 10 foot flatbed trailer for my lawnmower. USAA has financed both houses that I currently own, and one that I previously owned. I also put about 60% of my investments through them (the other 40% are thru my employer and I can't roll it to USAA which I would do if I could.). Both of my credit cards come from USAA and I have used them as my only bank for 18 years.

Having said that I must also report that I have never actually seen USAA (HQ San Antonio) and the whole operation might be run out of someone's garage for all I know.

But I do like their services, appreciate the dividends mentioned by an earlier poster, and highly recommend the insurer/bank/investment services. This is a VERY conservative financial service provider, managed by a board of directors mostly or exclusively career military personnel. I was most grateful for my membership during the 1999 dotcom crisis and the 2008 meltdown, damage was minimal to my investments and holdings.
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Old 01-15-2011, 09:11 AM   #17
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I use to own an Autobody/Collison Repair shop and USAA was the best company to work with as far as getting repairs done and paying the bill. I went to their corporate offices in the Seattle area and was impressed all the way around how they did business.
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Old 01-15-2011, 09:19 AM   #18
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Great comments!
I'll have to get an insurance quote from them for the cars and truck, then look into their other services, as I didn't realize all that they provided when I started this thread.
Thanks everybody.
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Old 01-15-2011, 09:24 AM   #19
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USAA since 1953 and I will never change. They insure house, truck, 2 cars, and Airstream for this couple.

I have always had my trailers insured with USAA. I had excellent service on windstorm damage to my Scamp in the 90s, hail damage to my Trailmanor in early 2000s, and a recent segment replacement on my current Airstream.

When I was sideswiped in my car by an 18-wheeler driven by an illegal who then disappeared, USAA went to bat and recovered my deductible.
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Old 01-15-2011, 09:37 AM   #20
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I must echo the compliments of USAA. Being prior military for 11 years I signed up with them shortly before I got out of the service. From there have all of my "stuff" insured thru them. I even bank and invest with them. Amazing customer service!
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Old 01-15-2011, 10:22 AM   #21
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Originally Posted by jdthor View Post

Having said that I must also report that I have never actually seen USAA (HQ San Antonio) and the whole operation might be run out of someone's garage for all I know.
I actually went to the branch that they have opened in San Antonio to ask some questions. Definitely not a garage op.
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Old 01-15-2011, 11:56 AM   #22
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About 15 years ago I had my vehicle burglerized while vacationing in San Diego. My vehicle insurance was with USAA but my homeowners insurance was with Allstate.
Long story short - USAA gave me the run-around on a couple of things that I felt should be no question. Allstate covered a $900 radio that belonged to the Fire Department. They were not obligated to cover the radio because it belonged to a "commercial business".
The customer service was enough of a contrast that I switched everything to Allstate. I realize that the person handling my claim may have been not up to USAA's normal customer service standards, and have occasionally considered going back to them based on their usually good reputation.
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Old 02-02-2011, 08:21 PM   #23
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Agreed Value Policy

Thankyou "pb379 2010" and "chief" for enlightening me regarding having the trailer insured under an "agreed value policy." USAA has been my insurance company since 1967 except for a brief stint in l981 when I insured my house, two cars, and my motorcycle with State Farm. I was dropped from State Farm when I had two minor motorcycle accidents one for $700, and one for $1400, dropped from the house, cars and motorcycles. Needless to say I went back to USAA.

Like others have said USAA claims and services have been super. Our 25ft 1988 A/S tt has been insured with USAA since 2005 at a cost of $100 per year (comprehensive and collision). We have had a couple claims for window breakage and body repair to the rear cap which were promptly and complely covered (minus my deductable)

When I read about "agreed value policy" from the posters above I called USAA to find out what I could expect to receive if my trailer was totaled or stolen. I was told that I could only expect what it was worth as mentioned in NADA RV guides and that would be $1905 low retail or $2,285 ave retail. Well I paid $12,000 for the trailer and have put several thou into improvements. I would have been quite "angry" to have only received a NADA Guide value and was referred to "Progressive for USAA members" and have now settled on $300 per year coverage for an "agreed upon value" of $12,000. Thanks pb379 2010 and chief !!! You may have saved me $10,000 if the worst happens down the road and my trailer is totaled or stolen.
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Old 02-02-2011, 08:46 PM   #24
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USAA for all our stuff as well, except the Airstream which USAA sent us to Progressive for USAA.
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Old 02-02-2011, 09:09 PM   #25
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Progressive will insure a new unit for replacement. I opted for that when I took possession in Sept '05. I've been a long-time USAA member and asked them for a quote a couple years back. USAA RV insurance is referred to a USAA desk at Progressive.

The request for a new quote came down to continue the replacement Progressive policy (~ 45K) or start new USAA coverage (at an estimated current value of ~ 32 K). The higher value Progressive renewal rate was quite a bit less than switching to USAA for a lesser value. Not unusual considering that USAA would be a middle man and collect their costs. Do your homework... Your results may vary.
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Old 02-02-2011, 10:30 PM   #26
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House, life and 5 cars. Been with Usaa for 25 years and will stay with them as long as they are in business. I have a friend that works for them and she loves it. That by itself says alot.
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Old 02-03-2011, 02:56 AM   #27
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Love USAA. Had them all my life. Never had a problem.
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Old 02-03-2011, 07:20 AM   #28
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Been with USAA for 43 years and couldn't agree more that it is an excellent company. Here is the eligibility criteria: https://www.usaa.com/inet/pages/why_...igibility_main
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