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Old 04-22-2010, 04:03 PM   #1
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Coach/Net, Good Sam or AAA?

What's your view on these 3 companies for Emergency Road Service?

Which company would tow the truck to a truck dealership and tow the trailer to a safe campground? (That's what I want, even if I'm in the middle of nowhere).
How does it normally work? Will any of them do that?
Or, are you at their mercy? And they take you to the nearest gas station that has a mechanic on duty?
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Old 04-22-2010, 04:18 PM   #2
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AAA won't unless you have the special RV package, they left me stranded due to van being heavier than tow truck they sent, refused any other help.
Have used GS for truck. They sent mechanic solved brake problem by bleeding, no charge, no tow needed.a
Some member here will certainly have had that exact experience, hopefully they will answer as many would like the answer.
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Old 04-22-2010, 06:35 PM   #3
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Same thing happened to me as it did to DaveFl with AAA. Now we have Good Sam and so far so good. Good service.. As for a specific problem such as you are discribing, I would contact Good Sam and pose it to them. I am sure they will tell you what to expect.
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Old 04-22-2010, 06:45 PM   #4
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After researching and reading a lot of posts on RV.net we went with Coach Net. The main reason is that they seemed to have a good rep for vetting decent contractors etc. Good Sam seems to get some good reviews, but there seem to be more mixed reviews than Coach Net. AAA, I would stay away as each state/region has it's own "ownership" and the service levels vary wildly from what I have read, plus they seem to be less than optimal for RVer's. I would stick with a company that is setup to serve RVs. BTW Coach Net will also service any car/truck that your are driving when you are not RVing too.
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Old 04-23-2010, 07:06 AM   #5
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Thanks everyone, you have been very helpful. I need to make a decision and now it will be between just 2 companies. Coach Net and Good Sam's.
I'll call each and sort out the differences. I believe they are within a few dollars of each other on price, so now it's just what they offer.
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Old 04-23-2010, 09:03 AM   #6
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Just a quick factoid for Vintage readers - Coach-Net states "Benefits are not applicable to commercial vehicles or vehicles over 40 years old."... so I guess I better hustle getting my '73 coast to coast
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Old 04-23-2010, 09:47 AM   #7
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I have used Good Sams roadside a couple times both for personal vehicles and to fix a flat on a motorhome it worked out great for me I would not hesitate to use them again....SAM
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Old 04-23-2010, 11:32 AM   #8
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why buy DUPLICATE services?

lots of waz 2 slice this loaf.

and the only knife needed may be your RV insurance coverage.

roadside assistance (ra) is or CAN be part of most better insurance plans...

and often for less $$ than buying the ra a la carte.
_____________

using progressive for insurance AND ra has been a sweet deal 4 me.

-annual rates have DROPPED 35% over 5 years.

-disappearing deductible means the current deduct is ZERO.

-specialized SPECIFIC coverage for unique RVers needs (contents, appliances, personal effects, visitor/liablity)

-full REPLACEMENT of the stream with NEW for 6 years...

-followed by automatic conversion to AGREED value at age 6 (and that agreed $$ is the original PURCHASE price, not BOOK/trade )

-10% premium REFUNDS for longevity of plan.
___________

RA features are top notch...


the RA side covers TOWING the trailer to an A/S shop (as in up to 100s of miles)....

and towing the TRUCK to a F dealership of MY choice.

i've needed this towing service ONE time and it worked perfectly and with NO cost 2 me.

1 call resulted in towing of the truck AND trailer, when the truck broke down...

and the TRUCK insurance is NOT with progressive.

iow they will TOW the tv for a covered trailer when connected at the time of breakdown.

yes, they'll change a tire or jump a battery or bring fuel, or provide a lock smith and so on...

ALL of the typical RA coverage and without any GOTCHAs...
__________

my autos/tv are insured with a different company and also include RA,

but the progressive RV insurance RA coverage is clearly superior....

so the question really is WHY buy ANY dedicated RA plan?
__________

many threads on these related issues, here are 4 of one hundred...

http://www.airforums.com/forums/f48/...nce-60636.html

http://www.airforums.com/forums/f42/...nce-60282.html

http://www.airforums.com/forums/f42/...ice-40066.html

http://www.airforums.com/forums/f286...sam-20034.html

cheers
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Old 04-23-2010, 01:23 PM   #9
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2air,
Good points that I was not aware of. I am poised to get Progressive Replacement Coverage for the trailer anyway, so I'll just ask them about the Roadside Assiatance too.
Thanks!
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Old 04-24-2010, 09:57 AM   #10
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2air,
Maybe there was a policy change on Roadside Assistance in the last few years or else the person that spoke to me on the phone was a "green horn" but here's what I found out:
I checked with Progressive and they told me the price is only an additional $21/year.
Also they said they only pay for towing for 15 miles and to the closest local garage.
If a dealer is within the 15 mile limit then the tow will take you there if you like. Any towing above 15 miles is out of your pocket.


All the other things you get with the Progressive Ins. for the trailer makes it a great deal. Better coverage and great price compared to others that have quoted me. I'll go with Progressive for the insurance and probably with one of the other companies for
Road Assistance. The search continues......
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Old 04-24-2010, 11:44 AM   #11
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policies differ state2state, but check into this further.

i recall the agent telling me basically the same thing, but i questioned him and we got higher clarification.

this was a big issue because A/S shops are few in number and spread out.

you can ASK for a sample of the policy and read the details.

i have the policy and have read it and the towing is to "authorized service" shops.

so trailer goes to "authorized shop" which means a/s shops only (think warranty/body work)

tv goes to 'authorized shop" again that's blue ovals, not jake the wrench.

seems they wrote me a letter clarifying this and it's now stuffed in the policy.

the agent was basically clueless on the entire rv policy so we did a LOT of double checkn'

and reading a blank/sample policy was very helpful.

but as always ymmv.

cheers
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Old 04-24-2010, 12:30 PM   #12
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as i recall now part of the confusion was the agent was quoting CAR RA not RV RA...

the term was "qualified" shops not authorized...

but who's qualified to REPAIR streams besides a/s dealer and a/s service centers?

anyway dig a little more but don't buy duplicate coverage, skip which ever one is LESS coverage


cheers
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Old 04-24-2010, 04:36 PM   #13
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I hope your right, that would be great! I'll dig a little deeper with them on Monday. It would be nice to have it all under one roof, so to speak. Their price is perfect too.
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Old 04-24-2010, 05:49 PM   #14
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bluto

think about the value (or LACK ) of a 15 mile tow range for an rv'r...

that might be fine for a simple auto plan but a traveler?

the issue of 'qualified' repair facility was important in my shopping,

especially since 99% of the rv shops won't meet that mark for streams...

another example of rv specific riders or features....

the progressive policy now provides PET coverage.

that's an odd addition imo but since so many of us DO travel with pets it's a specific add on (at no extra charge) for rv'rs...

and not part of their basic AUTO plans.

so keep digging

cheers
2air'
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