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Old 07-18-2011, 10:47 AM   #1
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AAA vs. Good Sam?

I'm almost sorry I signed up for Good Sam after getting WAY too many emails and snail mail ads, but their roadside assistance program looks pretty good compared to AAA. Anyone ever use either, or have any personal experience with Good Sam roadside assistance?

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Tom
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Old 07-18-2011, 11:23 AM   #2
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Well, we got the Good Sam thing as part of the deal when we bought the airstream. Talking to my father, a long time RVer about it, he said he runs both. Good Sam has the network of tow trucks that can handle the RV, but AAA is better for almost anything else. Paraphrasing his feelings after thirty years at it..
'Good Sam covers a specific vehicle, AAA covers a specific person no matter what he's driving.'
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Old 07-18-2011, 11:34 AM   #3
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Tom:

My friend and I attend an Escapees Escapade in Sedalia Missouri in May 2009. We got several days of heavy rain. I have AAA and he has Good Sams. We both had good experiences using the respective services to get towed out. Most RVers at this rally needed to get towed out because the rally grounds is a clay base with poor drainage.

I have AAA for our autos and added on the RV towing coverage. It works for us.
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Old 07-18-2011, 11:51 AM   #4
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We had so much junk mail from Good Sam we would never go back to them just for that reason.

AAA has always worked well for us, and we get good discounts at many places with the card---hotels, museums, etc.


Maggie
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Old 07-18-2011, 12:43 PM   #5
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We went with the AAA for the car and the add on for the RV. Used the RV in January when we got locked out of the trailer. Have used the car part for towing. Was happy with the response both times. Also like the AAA maps. Got a discount at NAPA on trailer parts.
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Old 07-18-2011, 01:34 PM   #6
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This probably does not matter so much if you have a trailer and a reliable TV, but Good Sam knows when to send a mobile mechanic, when to send a tow truck, and where to tow you. When we first bought our 1984 310 we got roadside assistance through our auto policy. When we needed help that they could have sent a mobile mechanic for, they sent a tow truck that was not up to the job. The driver messed up our carrier bearing unhooking the driveshaft, and dropped us at a Chevy dealer that did not work on RV's. We have Good Sam now, used them once and they did it right.
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Old 07-18-2011, 01:43 PM   #7
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I was with AAA for over 20 years, when we broke down with our Class C 4 years ago I called them for help on a Sunday. I was told that because I did not have the add on for th RV they would not be able to help me at all, NO EXCEPTIONS. I was told that I could only upgrade my membership the next day and MAYBE they would help me at that time. They were not even willing to help me locate some else to help us. 90 degrees in St Augustine, FL in May, Whew.
Very disappointing to say the least.

I am now with Good Sam. They did and will help me with any problems 24/7 no questions asked. They cover all my cars trailers or any thing I am driving at the time.
I would recommend them highly, worth the extra couple of emails.
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Old 07-18-2011, 04:45 PM   #8
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Another choice, Allstate. And they have an IPhone ap that lets them find your location. They use the same tow network AAA and Good Sam uses.
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Old 07-18-2011, 05:00 PM   #9
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I think you do have to have AAA RV to have them give you RV service---which we have fortunately not yet had to use.


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Old 07-19-2011, 10:45 AM   #10
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Good Sam came and got us in the middle of nowhere (Ganado, AZ) on a Sunday morning and towed us to the nearest dealer (Gallup, NM) 50 miles away. First he towed us to the cg we chose in Gallup, allowed me to set up the trailer, then took me and the truck to the dealer, where we dropped the keys in a night box. Then he took me back to camp - and accepted a tip only after we argued about it for awhile.

Another time I was on the interstate in Arkansas when I noticed that my umbilical was no longer plugged in (and I had dragged it to rags for who knows how many miles.) I called Good Sam, explained my problem and my location and direction. The operator found a truck repair place along my route and got assurance that they would get me in when I got there. The shop was waiting, got me in and repaired my umbilical in short order, for a homeboy's price.

I'm a dedicated customer of Good Sam.

Pat
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Old 07-19-2011, 11:08 AM   #11
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After reading many threads I went with Good Sam. I can't comment on whether it is good or not because it hasn't been put to the test

I initially started to buy it through Camping World as their price looked a buck or two better but they wanted to charge sales tax so I bought it direct from Good Sam.

It seems too take a week or so to get it set up so don't put it off till the day before you leave

I have never had RV road service before as I have always been able to cope with most problems I see others using it for but with my advancing age, a 50 year old trailer, and a half million mile truck finally decided to spring the bucks
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Old 07-19-2011, 11:14 AM   #12
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Quote:
Originally Posted by RickDavis View Post
After reading many threads I went with Good Sam. I can't comment on whether it is good or not because it hasn't been put to the test

I initially started to buy it through Camping World as their price looked a buck or two better but they wanted to charge sales tax so I bought it direct from Good Sam.

It seems too take a week or so to get it set up so don't put it off till the day before you leave

I have never had RV road service before as I have always been able to cope with most problems I see others using it for but with my advancing age, a 50 year old trailer, and a half million mile truck finally decided to spring the bucks
Good choice, you won't be sorry. Used them twice, they went way out of their way to help!
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Old 07-19-2011, 11:44 AM   #13
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My only experience with Good Sam is having a blow out on the interstate near Arkadelphia, AR at 4:30 PM on a Saturday in 2010. I phoned Good Sam and they said it would be at least 2 hours before they could get someone out to assist. With that much time, I was able to get the spare on even though it was on the traffic side of the Airstream and traffic was wizzing by at 70 MPH just a couple feet away. AAA has always been much more responsive.

Dennis
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Old 07-19-2011, 12:14 PM   #14
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AAA are “regional clubs” and may/may not offer RV service in a “region” regardless of which policy you have with them.
Example; AAA New England offers no RV coverage of any kind. If you are travelling in New England, and need service for your RV plus TV…you will be out of luck. They will, of course, come get your TV…but your AS will sit where it is. This is not easy info to find in their literature, call your “regional’ office and ask. I was with AAA for many years and assumed I had coverage. When I was made aware of this, I called AAA New England and found this to be true. I was reluctant to leave AAA as they had always been dependable, but felt we had no choice as I would not want to leave one of our RV’s by the road side. If your “regional” chapter offers RV coverage, and you never leave your “region”, then you are all set. We tend to wander around the country.

GS covers all vehicles.We switched to GS several year ago, have used them twice (DW had a couple of minor accidents) one time response was very slow, the second time was much quicker. Read their policy, they will come get you anytime, any where. Very little restrictions with GS.

Regardless of who you use for coverage, response time will be dependant on the local provider (tow company).

Check your AAA policy…you may be VERY surpised.
So far, so good with GS…and all our vehicles are covered.
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