Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-19-2013, 08:31 PM   #1
4 Rivet Member
 
CA_Tallguy's Avatar
 
1977 31' Excella 500
Zavalla , Texas
Join Date: Jul 2012
Posts: 494
Tip for updating locals with Dish

I've had some issues with Dish reps not correctly switching over my locals as I move to new areas, so I asked one who knew their stuff what I can tell the reps who don't what to look for. He said to tell them to "look in their sidecar and verify that the DMA is updated/correct"

So for example I am currently in the Spokane DMA.

Hope this helps someone. So once again, the keywords are "sidecar" and "DMA"

The reps seem to frequently update the service address and they think this automatically will update the DMA but frequently it does not.

The clue that I have an agent that is clueless is that they usually try to get me to do a power reset or check switch.

When I get an agent that know their stuff they tell me they should update in 10 to 15 minutes, and if they don't THEN I might want to do a power reset. I don't usually have to do a power reset though, and it seems like if i try an OLD locals channel while I am still on the phone I get a message that I am unauthorized for it. That's what gives me confirmation "it's all going to be okay now!" LOL
__________________

__________________
WBCCI #1711
Texas Gulf Coast Unit, Texas Airstream Harbor
Angelina National Forest, Zavalla, TX
CA_Tallguy is offline   Reply With Quote
Old 08-19-2013, 08:33 PM   #2
4 Rivet Member
 
CA_Tallguy's Avatar
 
1977 31' Excella 500
Zavalla , Texas
Join Date: Jul 2012
Posts: 494
BTW I know that there are special RV help people but I'm not always successful in getting transferred to them, and I could swear that this latest attempt to switch them that failed was via RV help desk.
__________________
WBCCI #1711
Texas Gulf Coast Unit, Texas Airstream Harbor
Angelina National Forest, Zavalla, TX
CA_Tallguy is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:24 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.