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Old 07-24-2015, 06:23 PM   #43
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Yes. NJ charges the so called "Convenience Fee" when sending you or receiving from you anything via e mail.

We can register our cars and trailer via e mail for a $2.00 Convenience Fee or send then in via snail mail for $.49 and some state employee labor. Guess which one I use?

I would certainly check the Chicago toll bill against the published toll schedule for those roads. You may have a refund coming.

It has long been said "New Jersey Has The Best Politicians Money Can Buy". But now that you mention Chicago it could be a contest.
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Old 07-25-2015, 11:49 AM   #44
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I add or subtract vehicle tags on the NJ EzPass web site and have no extra charges but the $1 per month.
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Old 07-25-2015, 12:01 PM   #45
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As a fleet manager, I deal with many toll tags-
Dallas, TX - NTTA
Houston, TX - Harris County Toll Road Authority
Kansas City, KS - K-tag
San Francisco, CA - Fastrak
Tulsa, OK - Pikepass
Tampa/Miami, FL - Sunpass
OH, PA, NY, MD, CT, NJ, NY - EZPass
Illinois - Ipass
Indiana - Izoom
I'll be glad when they all work interchangeably nationwide-



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Old 07-25-2015, 12:21 PM   #46
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Below is a copy of the service charges on my account.

Note one is a Service charge and one is a Statement charge. The Statement charge is for them to send me an e mail once a month that my statement is available on line. My statement is available on line at all times up to the date of the last transaction. Why would I need an e mail to tell me this?

I questioned this and they stopped that charge.

05/17/2015 Stmt Fee 06:37:24 ($1.00) $17.33

05/17/2015 Service Fee 05:12:14 ($1.00) $18.33
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Old 07-25-2015, 06:53 PM   #47
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I think you are missing the point here. The toll is set by the authority controlling the bridge/road you are on not the issuer of your E Z Pass. If that authority is overcharging that charge will flow through to you no matter who you ar using.

You have to know or you have to pay.
Sorry I wasn't clearer. You said "New Jersey charges , like most others, a $1.00 a month service fee on the account. That has been in effect for quite some time. Now they charge an additional $1.00 a month statement fee. This fee is for a computer generated e mail to let you know that your statement is available on line. My statement is always available on line."

So I replied about the fact I paid no monthly service fee and paid no monthly statement fee using the Mass EZPass system.

I expect the published EZpass toll fees for each state to end up on my account and after 4 years that is what has happened for travel in PA, OH, MD, IN & IL including a trip through Chicago on I90.
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Old 07-25-2015, 08:05 PM   #48
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Smile Ez-pass

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Originally Posted by Msmoto View Post
Holy moly, I just looked at my EZPass statement....pulling thorough Chicago May 31, June 1, when I visited the ZipDee factory. My Garmin routed me through downtown and thus, my trip through Chi town cost me $36.20 in tolls.....

I may have to check this out....but, I think I will attempt to bypass the toll roads on my next trip....Or route myself around all the Chicago stuff....

But, NJ EZPass only charges me $1.00 per month administrative fee.
when coming from NC when on I 65 when reach I 80 go west one toll then go North on I 294 maybe I 94 to north pick up I 355 several small tolls to zip-dee now where #36.20 in tolls plus keeps you out of chi. town
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Old 07-25-2015, 09:01 PM   #49
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Scrap gps and mapquest, study old fashioned maps, modern tech not always rite. I have been lad astray to many times by gps and map quest.
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Old 07-26-2015, 09:09 AM   #50
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Quote:
Originally Posted by m.hony View Post
As a fleet manager, I deal with many toll tags-
Dallas, TX - NTTA
Houston, TX - Harris County Toll Road Authority
Kansas City, KS - K-tag
San Francisco, CA - Fastrak
Tulsa, OK - Pikepass
Tampa/Miami, FL - Sunpass
OH, PA, NY, MD, CT, NJ, NY - EZPass
Illinois - Ipass
Indiana - Izoom
I'll be glad when they all work interchangeably nationwide-



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Virginia uses EZ pass too
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Old 07-26-2015, 09:57 AM   #51
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Hey Howie. I don't know what type of account you have but mine shows ONLY the $1 monthly service fee. I see no other charge made other than the occasional tolls that I incur. Is it possible you have some sort of commercial account ??? I certainly can't explain it. I do not get any USPS mail from them only the monthly E-mail notice that my statement is ready for review.
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Old 07-26-2015, 10:27 AM   #52
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No just a victim of a subtle bit of their marketing during one of my many corrective calls on overcharging. They offered to e mail my account statement rather than mail it. Be one who champions general efficiencies I accepted not realizing i was dealing with a Governmental entity where efficiency is a NO NO.
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Old 07-27-2015, 06:22 AM   #53
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NJ EZPass

Just off the phone with the nice folks at NJ EZPass.

My Chicago $20 fee she states may have arisen as a result I did not have the trailer license plate listed on my EZ Pass account. And she is investigating the charge to adjust.

Also, the monthly "Statement fee" of $1.00 in addition to the monthly service fee....occurs when someone requests a monthly statement. The statement is mailed out free on an every other month basis, but monthly statements will cause a $1.00 fee, apparently occurring every other month when the extra statement is requested.

Or, so I am told.

So, I am wondering now what the fee around Chicago will be now that NJ EZ Pass has my trailer tag...."ALUMINUM" so clever, huh? LOL

My curiosity will force me to take the I-65 to I-80 to I-294 to I-94 headed north to Milwaukee....one more time....
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Old 07-27-2015, 07:21 AM   #54
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My Chicago $20 fee she states may have arisen as a result I did not have the trailer license plate listed on my EZ Pass account. And she is investigating the charge to adjust.
Interesting - I just looked in my Maryland EZ Pass account, and I don't see a way to add a trailer to it. The only options are motorized vehicles.

We made a mistake with our EZ Pass a few weeks ago. It had worked fine for us on our long road trip involving Ohio, Pennsylvania, Indiana, and Illinois tolls, but then the following weekend when I went to use it in PA again, it didn't work at all; the traffic light at the toll booth stayed red. Unfortunately I had already rolled past the point where I could grab the ticket (overconfident, I guess, but I've noticed in the past I had to roll up pretty far before it gave me the green light), and my wife said, "Just go, it probably read fine." Then at the exit, the options were "EZ Pass only" and "Cash only", and she said we should take the EZ Pass only on the grounds that the thing probably had in fact worked. (Note Pennsylvania doesn't have gates like some states do.)

Nope. My credit card account number had changed, and due to the tolls from the trip taking a few days to register, I was now ~$50 in the hole in the account, so the account was apparently deactivated, with no notice from EZ Pass about it. I quickly added $100, and it worked fine for me last weekend. Totally my mistake and fault (though a note from Maryland to let me know would've been nice).

I wonder what the fallout will be... probably quite a bit more than the $2 toll it should have been.
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Old 07-27-2015, 08:43 AM   #55
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Msmoto

The fact that your trailer was not registered on your account is not the issue. My trailer has been listed on my account from the day the account was opened. The problem is the many of the fly through lanes only count axles. Now the fact that my account clearly states that I have a RV trailer one would think the software could be written to note that when I go through a toll with 5 axles that it is my trailer rather than just charging me as a UPS tractor.

I have had conversations with middle management at the Delaware Memorial bridge on this issue. They said management is clearly aware of the issue of overcharging RV equipment but just not interested in correcting it because of the profit aspects.

You have to know the tolls for every road you use EZ Pass or be prepared to be overcharged.
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Old 07-27-2015, 04:45 PM   #56
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My problem

Actually, in probably twenty-five or more times through I-294 around Chicago, the tolls have always been about $9.75. This trip I visited ZipDee and the Garmin routed me on a different route back to home in NC.

My problem was to not check my account statement.

While the gal on the phone in New Jersey stated the trailer tag was the issue, I was also a bit skeptical as when in my moho, there axles, plus a towed, two more axles, the fee was the same.....who knows?
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