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Old 10-05-2018, 04:50 PM   #1
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Water leak on a brand new 2018 sport 22fb

Hi i bought my sport 22fb in May and since then i had a lot of quality issues: the water heater went bad ( bad panel) and now i have 2 water leaks: the water is coming in near the bathroom window. North trail in Fort Myers is trying to find the leak.... in this 5 months of ownership the airstream was 2 months at north trail for repair. I really donít know what to do
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Old 10-05-2018, 04:51 PM   #2
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Originally Posted by dirksauer View Post
Hi i bought my sport 22fb in May and since then i had a lot of quality issues: the water heater went bad ( bad panel) and now i have 2 water leaks: the water is coming in near the bathroom window. North trail in Fort Myers is trying to find the leak.... in this 5 months of ownership the airstream was 2 months at north trail for repair. I really donít know what to do
Have you ask about the lemon policy....
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Old 10-05-2018, 05:40 PM   #3
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Great idea, thanks
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Old 10-08-2018, 11:45 AM   #4
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Originally Posted by dirksauer View Post
Hi i bought my sport 22fb in May and since then i had a lot of quality issues: the water heater went bad ( bad panel) and now i have 2 water leaks: the water is coming in near the bathroom window. North trail in Fort Myers is trying to find the leak.... in this 5 months of ownership the airstream was 2 months at north trail for repair. I really donít know what to do
Hi dirksauer,*

We're very sorry to learn about the issues you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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Old 10-08-2018, 01:55 PM   #5
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Good to see Airstream Inc is viewing these posts. Follow their advice. I had a bad water heater issue and finally went rogue. Bought the Dino board after 4 OEM failures. AS paid for the repair.

AS Inc wants your investment to be good. Talk to them.
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Old 10-08-2018, 06:02 PM   #6
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@airstream: thanks for your kind words. I did contact customer service 2 days ago but i didnít get an answer
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Old 10-09-2018, 05:14 AM   #7
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@airstream: thanks for your kind words. I did contact customer service 2 days ago but i didnít get an answer
Keep trying. Sometimes it takes a while for them to get back to you.

So sorry for you difficulties. That's really a bummer.
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Old 10-09-2018, 06:15 AM   #8
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Thanks but thatís live
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Old 10-09-2018, 08:50 AM   #9
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@airstream: thanks for your kind words. I did contact customer service 2 days ago but i didnít get an answer
Hi dirksauer,

Please send us a private message with your information so that we can send it directly to Technical Support and Customer Service. Thank you.
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Old 10-09-2018, 10:02 AM   #10
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dirksauer, sorry to hear about your water leak issue.

My wife and I are having water leak issues as well on our 2018 Flying Cloud 26U. The macerator toilet is leaking into the hallway, and this is after Camper Clinic II in Buda, TX had it for nine weeks supposedly fixing the leak in addition to other deficiencies.

Color me not impressed with Airstream quality nor the dealership.
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Old 10-10-2018, 01:09 PM   #11
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dirksauer, sorry to hear about your water leak issue.

My wife and I are having water leak issues as well on our 2018 Flying Cloud 26U. The macerator toilet is leaking into the hallway, and this is after Camper Clinic II in Buda, TX had it for nine weeks supposedly fixing the leak in addition to other deficiencies.

Color me not impressed with Airstream quality nor the dealership.
I, like you, am not impressed with dealerships. But Airstream Inc wants to 'make it right'. Go direct to them. Call or email Customer Support. Be sure you have your VIN and any dealer paperwork for service at the ready.
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Old 10-10-2018, 03:45 PM   #12
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our as 22fb 2017 is 14 months old

it leaks from under the shower, we cant fix it with tearing the floor open.

as well the grey water tank leaks

all since day 1

we are NOT impressed with the POOR QA at AS
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Old 10-11-2018, 06:15 AM   #13
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Thanks guys. I see i am not alone with my issues. Donít get me wrong I still love my Airstream but for the price point I just expected higher quality levels
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Old 10-11-2018, 06:33 AM   #14
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"Please send us a private message with your information so that we can send it directly to Technical Support and Customer Service. Thank you."

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