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Old 12-11-2009, 09:41 PM   #1
reo
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2008 19' Safari SE
satellite beach , Florida
Join Date: Feb 2009
Posts: 34
gripe to Airstream..will it help?

Attention Airstream Management,
I hope you will take this letter in the spirit in which it is meant. I am very disappointed and a little disillusioned at Airstream. I have been looking for the right model airstream for me, for over a year. Last week, I drove 500 miles from my home in Florida to a dealer in South Carolina to check out and purchase a few months old 2008 19 foot Safari SE. It is a great machine and my experience with the dealer, Carolina RV, was excellent. My disappointment is with you...Airstream.
Design, Innovation, Quality, Leadership, sound familiar? While my problem is not monumental by any means, it boggles my mind HOW and Why a product of this caliber was allowed off the production line with such a profound flaw. Someone really dropped the ball. I think a lot of people dropped the ball.
My problem has to do with the bathroom light. Its operation has been POORLY thought out. It will not work unless all the rear halogen lights are also turned on. The first problem occurs if someone needs to use the john in the middle of the night. He or she must illuminate the entire bedroom with the halogen lights..waking up the unlucky partner in order to be able to have light in the john. The second problem occurs if you are off the grid on battery power. (You do tout this as one of the great benefits of this trailer.) Problem number two is why must we drain the battery down using all the halogen lights when all I need is the small light in the john? When you're off the grid, battery power is like gold. Why purposely design in waste?
What happened to the design and innovation and leadership on this one?
A creative solution to this problem would go a long way towards redemption.
Sincerely
Ron
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Old 12-11-2009, 10:02 PM   #2
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Zanadude Nebula , WNY
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Welcome to the Forum

http://www.airforums.com/forums/f142...ity-31210.html

Ron,

We can feel your pain.

Google quality on the search bar above.

Good Luck...Stream Safe

http://www.airforums.com/forums/f318...eam-53083.html
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Old 12-11-2009, 10:51 PM   #3
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2006 25' Safari SS SE
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A design feature.

Have the same situation with my 2006 Safari, so I called the factory to ask if it was wired wrong.
Answer: No that is how it was designed.
So I replaced all the 10 watt bulbs with 5 watt ones- -maybe 3 watt bulbs would work well too.
Also installed stick-on battery powered LED light fixtures in the bathroom and above the vanity sink.
Makes you wonder if the folks that design the trailers ever travel and live in them. You will soon find other "features" to improve or modify.
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Old 12-12-2009, 03:37 AM   #4
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2008 28' Safari SE
winter garden , Florida
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is this just for 25" and under? my 28" safari has its own light and switch for the bathroom and works independent from the rest of the lights.
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Old 12-12-2009, 06:57 AM   #5
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2009 30' Classic
Salem , Alabama
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On grid we use a standard plug-in night light;off grid, a small stick-on( BP AA) .Our U is wired light independent. This concept work's well. Mel
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Old 12-12-2009, 07:40 AM   #6
reo
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2008 19' Safari SE
satellite beach , Florida
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Thumbs down I got the same response from factory

Quote:
Originally Posted by JStanley View Post
Have the same situation with my 2006 Safari, so I called the factory to ask if it was wired wrong.
Answer: No that is how it was designed.
So I replaced all the 10 watt bulbs with 5 watt ones- -maybe 3 watt bulbs would work well too.
Also installed stick-on battery powered LED light fixtures in the bathroom and above the vanity sink.
Makes you wonder if the folks that design the trailers ever travel and live in them. You will soon find other "features" to improve or modify.
They designed it that way on purpose, would you believe?
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Old 12-12-2009, 09:21 AM   #7
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2008 34' Classic
1960 17' Pacer
London , Ontario
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The bath light is an easy fix we generally do it as part of the PDI.

You just change the bath light to a normal RV light with a switch and then wire it to the power for the exhaust fan that is right beside it.

Andrew T
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Old 12-12-2009, 09:26 AM   #8
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2006 22' International CCD
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Airstream

We had a few issues with our trailer and we contacted this person he went way out of his way to help.

Randy McNeeley
Airstream Customer Relations
(937) 596-6111
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Old 12-12-2009, 10:00 AM   #9
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Is THAT all you can find wrong with yours? If so, will you share your stock picks with me?.....better yet, can I go in big with you on some lottery tickets?
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Old 12-12-2009, 10:10 AM   #10
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2004 28' International CCD
Austin , Texas
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Yeah, just wait till it's two years old and has spidering white stuff all over the exterior aluminum, which they say is now unavoidable ...
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Old 12-12-2009, 10:13 AM   #11
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2006 25' Safari FB SE
Peoria , Arizona
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Halogen lights don't belong in a unit intended for camping off grid, but manufacturers are going to use what's cheaper without regard to intended use. We replaced all of our lights with LCD lights, like many others have.
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Old 12-12-2009, 10:15 AM   #12
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St. Cloud , Minnesota
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Randy, thank you for the personal touch! And stepping into this thread to let everyone know the mothership is paying attention.
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Old 12-12-2009, 10:16 AM   #13
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Obviously you failed to read the earlier posts on Air Forums from Airstream President Bob Wheeler.

According to him people who used to buy Airstream's were happy to find things not done right because it gave them something to do.

Now you have something to do in your spare time - work out a fix for the light. BTW - you'll likely find many more things to do in your spare time in the future.
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Old 12-12-2009, 11:29 AM   #14
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Reo,

I guess perception of problems truly are in the eyes of the beholder. To me you have a non issue, non problem and a non gripe. If I were you, I would simply do the exhaust fan rewire, that way you have 'personalized' your trailer. If that is the only issue with the trailer, count your blessings.
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