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Old 02-29-2016, 08:43 AM   #15
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Oops I meant 2015
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Old 02-29-2016, 09:29 AM   #16
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We looked into an extended warranty on our 2016 Int 30 but one of the things I found in the few I checked is that you are required to have the regular required maintenance performed on each and every system in the trailer.

It isn't good enough, for instance, for you to replace the AC filters or perform the necessary checks on the refrigerator. It needs to be done by a service center and you need to have the receipts as proof or the claim could be denied.

Based on that, I figured it was better to learn to do the routine stuff myself and save my money in the event I did have a repair down the road.
Good luck with your new lifestyle!
Jim
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Old 02-29-2016, 10:05 AM   #17
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2015 Sport 22

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Originally Posted by debbietaylor View Post
My husband and I are newbies and just purchased a 2016 Sport 22 Airstream. We have never done this before and we are wondering how necessary it is to purchase the extended warranty and the protective coating. Each are a few thousand dollars!! Yikes! Advice appreciated. Thanks.

Debbie Taylor
dananddebtaylor@cox.net
I bought a 2015 Sport 22 and did not buy an extended warranty or coating.
The office lady in charge of selling extras told me of all the horror stories as to why I needed to spend additional money.
I simply said "You mean this camper is so poorly made that it needs all this extra protection? Maybe I shouldn't buy it."
That ended her sales pitch.
Anyway, the owners manual tells you how to care for the aluminum.
Bill
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Old 02-29-2016, 10:29 AM   #18
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Originally Posted by wlb.wlbryant View Post
I simply said "You mean this camper is so poorly made that it needs all this extra protection? Maybe I shouldn't buy it."
That ended her sales pitch.
Bill
Great counter.
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Old 02-29-2016, 11:22 AM   #19
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Quote:
Originally Posted by akjam View Post
We looked into an extended warranty on our 2016 Int 30 but one of the things I found in the few I checked is that you are required to have the regular required maintenance performed on each and every system in the trailer.

It isn't good enough, for instance, for you to replace the AC filters or perform the necessary checks on the refrigerator. It needs to be done by a service center and you need to have the receipts as proof or the claim could be denied.

Based on that, I figured it was better to learn to do the routine stuff myself and save my money in the event I did have a repair down the road.
Good luck with your new lifestyle!
Jim
Couldn't have said it better myself.

When we were paying for the trailer, the finance guy, obviously disappointed we didn't finance it through them, tried to sell me an extended warranty. "It is an earthquake on wheels", he said. I said no, then no, then no again. He turned to my wife and tried to scare her about how much repairs would cost. I interrupted him and said that trying to divide us was a very bad tactic and we resented it. I mentioned we could buy one elsewhere. It was blatant sexism, though I didn't bother to mention that. He shut up and we completed the transaction. Service at that dealer was very poor and they damaged the trailer. We never went back.

When repairs mounted up, we went to Jackson Center for warranty repairs and they did an excellent job. Since then I have fixed most things myself. Sometimes I go to an RV shop for things I can't or don't want to do. We have 55,000 miles on the trailer and everything works pretty well.

It would be nice to hire a mechanic to follow us with a complete selection of parts onboard, but that is not practical. I carry enough tools to take apart a locomotive (no guarantee I could put it back together) and fix things as they happen. Unlike a car, trailers never break close to home and it is a good thing to get some books on trailer repair, have access to the Forum for questions and bring tools with you. It is good to be able to find RV shops for parts when necessary—the internet will help. Most repairs are pretty simple if you have some mechanical knowledge. Sometimes there are classes available on trailer repair; some are not too good, but anything you learn, self taught or not, helps.

Most of us can learn how to fix things even if we were raised to be incompetent at it. My parents always called a repairman if something broke, but I didn't want to be helpless and taught myself.

Gene
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Old 02-29-2016, 11:48 AM   #20
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If you read carefully the warranty on paint protection on automobiles or trailers it will state that if the product fails they will reapply the product.They will not repair the damage.
So really no better than a quality wax.
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Old 02-29-2016, 02:02 PM   #21
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1989 32' Excella
Sharon Springs , New York
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Coatings, etc.

We bought our first Thor product in 1996 and the extended warranty was worthless then and from what I've read not much better now. Must issues will occur with the first two years anyway and should be covered by the standard AS warranty. Hopefully, you've have a good dealer that will take care of you, that is worth more than an extended warranty. Insofar as the "protective" coating, from our experience, the factory coating if taken care of lasts(before peeling) from 6-7 years, seen some that have lasted much longer. Our "89" has a bit of coating peel above the awnings but sides are in very good shape. We keep ours under cover(carport) and wax it a few times a season. You probably could recoat your AS once it starts peeling for what it costs to buy the "protective" package now and you would get a few more years of a nice coating that you may or "may not" get out of your package $$$. Also, you have to consider how long you plan on keeping the AS, you may outgrow the one you have now and decide to upgrade, I don't think the extended warranty transfers to a newer unit, not sure though. Finally, a lot of AS owners accepted their units as they "age" and see the dings/dents and peeling as badges of honor, lots of memories and a signs of happy travels. Save your money and enjoy your purchase!!!
Safe travels,
JDB
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Old 03-01-2016, 12:22 AM   #22
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Originally Posted by BFamily View Post
Congratulations!
We live in Palos Verdes and own a 2014 30ft bunk.
If your service is from one of the local dealers, I would think twice.
This is our second trailer and if you look at our name, you will find a trail of issues.
We just dropped her off again yesterday and the sales manager and our sales person did not have the courtesy to stand up from their desks and offer assistance.
My experience is to use the dealer for warranty issues, but anything that requires attention to detail go to C & G . They are in Bellflower and worked on Airstreams exclusively for decades.
IMHO.
We're also in Los Angeles and had s much better experience-with the "old" dealer (formerly based in Irvine and not to be confused with the Orange County branch of Airstream Los Angeles.) The new dealer has a huge staff turnover, which makes me uncomfortable. We also do all of our LA based servicing with Rod at C&G in Bellflower. They are knowledgeable, honest, and pleasant.

In the summer, we are fortunate to be in Hood River which is where Lew Farber locates for the summer months. There is none better!
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Old 05-03-2016, 03:11 PM   #23
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Spicewood (W of Austin) , Texas
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Extended warranties are merely profit-products for sellers. Save your money. The original warranty is designed to correct any factory defects...which is what you really want, right? Any wear-and-tear items you expect to pay for whenever you buy any product, but extended warranties prey upon a subconscious desire/fear of large bills for wear-and-tear sometime down the road. Think about that. You do plan to properly take care of your property... right...??? Then why would you pay for repairs in advance that may never be required.... and that may be disqualified anyway because you failed to perform some minor service you overlooked and that is likely unnecessary anyway?

That protective coating is nothing more than clearcoat.... which is already on the product and which you can touch-up with a fingernail-sized bottle of clearcoat bought at WalMart or most any auto parts store. That should cost you about $3. ... not a thou$and.
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Old 05-03-2016, 04:09 PM   #24
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I paid $449 for a 1 year service plan on a 2014 Airstream. I am not a big fan of extended service plans. But this thing cost a lot of money. You have to make a decision what your risk tolerance is, what your ability to pay for repairs, what the plan costs, what you are protecting costs, etc. I don't think there is a right or wrong answer, because it depends on you.

If I pay $449 and never use it for the entire year, was it a waste? How much is my peace of mind worth?
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