Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-16-2019, 02:36 PM   #1
1 Rivet Member
 
Portland , Texas
Join Date: Aug 2018
Posts: 13
2019 Sport 22 Water Heater not working

Dometic G6A-8E

I need some advice:

Water heater not working, 2amp fuse was blown on circuit board. Replaced fuse and it blew the second one. Checked wiring, third fuse has not blown but now igniter is not working. Gas is flowing but no spark.

If I get this taken care of with dometic warranty at a dealer I have to take the trailer to the dealer and have them diagnose the problem. Then I have to pick up the trailer while they order parts directly from dometic then take the trailer back for the repair. That's two trips and time off of work.

My other option would be to order a new circuit board and do the repair myself. If that is indeed the problem.

I don't like either option. I shouldn't have this much of a headache on a trailer that is 8 months old.

Thanks for any input.
__________________

aacreek is offline   Reply With Quote
Old 04-16-2019, 03:18 PM   #2
3 Rivet Member
 
Baby Zeppelin's Avatar
 
2018 28' Flying Cloud
Suwanee , Georgia
Join Date: Jul 2017
Posts: 215
I can't diagnose your problem for you, but my water heater would work on electrical power, but not ignite the propane when switched over. Based on what I've read in these forums the circuit board had failed. Also based on what I've read here I ordered a Dinosaur board and paid $130 for it rather than take the trailer to the dealer for another Dometic board under warranty.
That fixed my trailer. Your mileage may vary.
__________________

__________________
Erik & Carol
Suwanee, Georgia
AS: 2018 Flying Cloud 28 "Baby Zeppelin"
TV: 2017 Ford F250 Lariat w/ Blue Ox Sway Pro
AIRForums #126944 WBCCI #1297
Baby Zeppelin is offline   Reply With Quote
Old 04-16-2019, 03:37 PM   #3
Rivet Master
 
waninae39's Avatar

 
2017 22' Sport
NCR , Ontario
Join Date: Feb 2017
Posts: 1,119
many threads on this topic. please read them for full details

best to order a Dinosaur board and never speak to Dometic again. it can take a year or more to get a refund
waninae39 is offline   Reply With Quote
Old 04-16-2019, 03:41 PM   #4
1 Rivet Member
 
Portland , Texas
Join Date: Aug 2018
Posts: 13
Thanks for the reply, I have read the other posts. So I guess Atwood is now Dometic.

I am thinking the dinosaur is my best option.

Just really upsets me to deal with this on such a new trailer.
aacreek is offline   Reply With Quote
Old 04-17-2019, 07:49 AM   #5
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 459
Blog Entries: 1
Quote:
Originally Posted by aacreek View Post
Dometic G6A-8E

I need some advice:

Water heater not working, 2amp fuse was blown on circuit board. Replaced fuse and it blew the second one. Checked wiring, third fuse has not blown but now igniter is not working. Gas is flowing but no spark.

If I get this taken care of with dometic warranty at a dealer I have to take the trailer to the dealer and have them diagnose the problem. Then I have to pick up the trailer while they order parts directly from dometic then take the trailer back for the repair. That's two trips and time off of work.

My other option would be to order a new circuit board and do the repair myself. If that is indeed the problem.

I don't like either option. I shouldn't have this much of a headache on a trailer that is 8 months old.

Thanks for any input.
Hi aacreek,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 04-17-2019, 02:14 PM   #6
1 Rivet Member
 
2019 27' Globetrotter
Pleasanton , California
Join Date: Jan 2018
Posts: 16
I had the same issue. Well known by the dealer. They overnighted me a replacement controller board to my camp-site and I fixed it in less than 5 minutes.
fubar201 is offline   Reply With Quote
Old 04-17-2019, 06:59 PM   #7
Rivet Master
 
waninae39's Avatar

 
2017 22' Sport
NCR , Ontario
Join Date: Feb 2017
Posts: 1,119
get a Dinosaur board and ask AS support to pay for it for warranty

this is what they look like

very EASY to replace it
in the 1st picture the old BAD board is on the <= left,
the new Dinosaur board is on the right =>
Attached Thumbnails
Click image for larger version

Name:	dinosaur  uib64 and old atwood board.jpg
Views:	13
Size:	232.5 KB
ID:	338439   Click image for larger version

Name:	dinosaur  UIB64 cover.jpg
Views:	14
Size:	185.1 KB
ID:	338440  

Click image for larger version

Name:	dinosaur uib64 water heater board.JPG
Views:	15
Size:	136.8 KB
ID:	338441  
__________________

waninae39 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Electic Jack not working - fuse good - manual not working ryandanz Jacks, Stabilizers, Lifting and Leveling 20 04-24-2016 10:04 AM
Dometic heater zone 2 not working on furnace, not hot on HP sfgirl General Repair Forum 13 11-06-2015 01:21 PM
Trailer Atwood Water Heater not working? silverback Water Heaters, Filters & Pumps 2 06-01-2010 08:52 AM
New Water Heater Not Working Properly BobbyWhitit Water Heaters, Filters & Pumps 8 04-18-2010 01:10 PM
Water heater bypass not working Rob30044 Winterizing, Storage, Carports & Covers 7 12-05-2005 06:33 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 12:46 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.