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Old 01-28-2016, 03:27 PM   #15
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2014 31' Classic
Hot Springs , Arkansas
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Door Closing Problems

I'll add to this discussion our recent experience with our (almost) new 14 Classic. While leveling at one of our first stops I left the door open while adjusting the tongue jack to be able to hear my wife say "Level."

When I finished, the door wouldn't close. Note to self: NEVER MOVE THE AS WITH THE DOOR OPEN!

(By retuning the jack to the original position, we were able to get the door to close.)
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Old 01-28-2016, 03:34 PM   #16
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Seems to be common problem, had mine adjusted at Jackson Center. Works fine now.
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Old 01-28-2016, 04:02 PM   #17
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Yes, we have a 23D Flying Cloud we bought in September and have problems with the door. AS called just to see how we are enjoying our AS and we mentioned the door. They said to take it back to the dealer. That we should not have to slam hard to close the door. O, well!
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Old 01-28-2016, 04:34 PM   #18
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Originally Posted by 2fromtexas View Post
Yes, we have a 23D Flying Cloud we bought in September and have problems with the door. AS called just to see how we are enjoying our AS and we mentioned the door. They said to take it back to the dealer. That we should not have to slam hard to close the door. O, well!
Indeed! My question to them would be, "why did it leave the factory with such an obvious problem!"
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Old 01-28-2016, 06:37 PM   #19
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Well I made it to the dealer this morning, I pointed out what I thought was the problem ..... the hinges on the door, the dealers Airstream tech said he had about 8yrs dealing with airstream issues & assured me he could & would fix the problem. I then when back in the show room & one of the suits from the sales department(not my salesman) came out/reassured me that he would personally see that his Airstream tech would get on it & get me taken care of but that was after he heard me say to the warranty person who was assigned to my service case that I was seriously thinking of upgrading to a 26' FlyingCloud next spring if my overall experience with this first Airstream purchase here stays on the positive side.
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Old 01-28-2016, 06:52 PM   #20
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Originally Posted by m.hony View Post
I eventually made it to Jackson Center and got my door adjusted. No further issues with the door. Maybe you can get to a dealer quicker/easier? Colonial?
We originally were going to take the almost 4hr drive from our home to Colonial but found a dealer that sold Airstream less than a 30min drive away. Newly opened last year & thought it would be a good choice in case I would have to bring it back.
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Old 01-28-2016, 10:22 PM   #21
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Same problem here. My dealer bayareaairstream fixed the door in about 5 minutes. Still takes a good push to close it but no longer have to slam in 3 or 4 times to close. Much easier now to close from the inside. Both locks now also work.
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Old 01-28-2016, 10:55 PM   #22
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If you think Airstream is busy servicing production over sites. Go to Redbay, AL and look at Tifton Motorhomes. They have a hundred service bays and they are always full. Allegro is top of the line just like Airstream. All premium builders, who build by hand have human QC problems. If you could build it by robot then the machine could be fine tuned better. But, humans, I doubt we will ever see it. I still like my hand made Airstream, even after 10 seasons , and as many trips to Jackson Center. I too, love to visit the people at the factory. They are top notch.
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Old 01-28-2016, 11:09 PM   #23
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Is there a link to the you tube video that was mentioned?
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Old 01-29-2016, 09:01 AM   #24
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Door Closing Problems

I have a 75th Anniversary 19' Bambi I bought used 2 years ago, and the door is a pain. We have to slam it to close, and then it's very tight to pull the handle to unlatch it. Then we had a very close call when we discovered that the internal lock handle was moving on it's own during the door closing process. The door was locked from the inside and the key didn't have the strength to unlock it with the tension on the whole mechanism. I was lucky and got it open and now I have the internal lock handle taped in place so it can't slide on it's own and we only lock it with the dead bolt. I keep meaning to take it to the local dealer which is 1 1/2 hours away. I'll look for the video to adjust everything and see if I can do it myself.
Regards,
Rye
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Old 02-01-2016, 01:57 PM   #25
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I have a 2013 and have always had to slam the door. Got back from a trip and had a really hard time opening the main door latch. Luckily it finally opened but I don't want to close it until I figure out what is wrong with the latch. I see from earlier posts that there is a video for adjusting the the lock. Where is this video posted?
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Old 02-01-2016, 02:35 PM   #26
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I found a video for adjusting the door. Our door appears to be aligned okay. As the fellow in the video suggested, I applied a liberal amount of graphite to the working mechanism of the main lock.It performed a miracle and now opens easily.
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Old 02-02-2016, 07:09 PM   #27
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Angry

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Originally Posted by jcole View Post
Has any one else had problems with the hard time of being able to close or open their doors because of improper adjustment/installed at the factory. When I saw our demo person slam the door shut before we left when picking up our trailer , I thought wow they really do make them air tight ..stupid me. When back home after studying the trailer door more closely & with my wife not being able to properly close or open the door with out using hurricane wind strength its back to the dealer. My visual inspection tells me they did not adjust or put the door on properly at the factory. My salesman said over the phone all airstreams doors slam shut that way ... no they do not , in fact Airstream online says if you have to slam instead of a firm push somethings wrong. Opinions are welcome.
I went back to my dealer today to pick up our trailer . The door is adjusted, no more slamming. Now just a firm push or pull to close it. Good job I was thinking as I went to the back of the trailer to check my running lights for the 30 min drive home. My mood was pretty positive, thinking I worried about nothing until ...... I saw a 1/2" x 3 " scrape/dent on the middle panel just below the license plate. I could not believe my eyes . It was not there when I dropped it off 4 days earlier I told the Service Manager as he took some pictures. I told him you can check with your Airstream trailer tech, he & I both did a walk around the day I dropped it off. As the service manager ran his fingers over the area in question saying "yep the whole panel needs to come off /replaced " , I will get back to you after I talk to my tech, he's not in today. I will let you know tomorrow what we decide. Ahhhhhhhhh!!!, now I have to deal with this.
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Old 02-02-2016, 07:27 PM   #28
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I stopped into that dealer, while up in Saratoga on business. There was not much inventory, tney were away at an RV show. i hope you get your panel fixed.
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