As far as C&G trailers goes... I'm 99% sure the dents happened there, but I'm 100% sure the owner didn't know about it. There reputation is very impressive and I'm no longer going to be upset with a company that has dozens of years of great service. My insurance will cover it, $500 deductible and I will let C&G trailer do the work, but as a new policy for myself there will be a walk-around before and after wherever I take my trailer for service in the future.
Alan
Sometimes dealers must park trailers close together. That being the case, if customers are allowed to roam the parking area, things can and do happen.
It is always wise to keep all customers out of the storage area and shop, unless escorted.
Since we implemented that policy some 18 years ago, we have yet to have another problem.
Sometimes a customer may object to the need to be escorted, but with liability as it is today, and others peoples possessions, it has to be the rule.
A customer should always give the coach a walk around, before and after.
That keeps tempers cool, and makes for great dealer-customer relations.
It may be a bit unrelated to use my post of "Body Seperation" to indicate what happened to your rig. My trailer is a 1991 and has well over 125,000 miles on it. However if AS admitts the fact that the newer frames flex 3/4in. you can look forward to this problem in much less that 120,000 miles.
You mentioned that the batteries boiled over. This is not a vibration problem but rather the converter is out of regulation and over charging the batteries. I would have that checked before you boil the second set.
I wish I had seen this post 2 days ago when a newbe asked if he should by new.
One other thing I will say is that I sold my Airstream stock last year.
Boil over was a glitch battery (singular), that happened pretty early on, the replacements have had no such problems. I talked to mechanic and he confirmed sometimes the plates short (or something like that) and they get to hot.
Don't know if I'd buy new again, my first response is no, but I do like new and they are always coming out with nice designs. Then again, you could get a used, have C&G dial it in with new interior exactly how you like it.
__________________
Alan
2005 22ft Safari
2003 Chevrolet Suburban Z71 5.3l
"Life is like a box of chocolates..." Forrest Gump
so many folks post issues and never provide the followup.
a couple of the lessons you've demonstrated for us are...
1. don't accept poor results
2. keep at 'em
3. be willing to accept alternative compensatory solutions.
4. document the unit's condition at the time of service.
5. these trailers really need better frames.
cheers
2air'
__________________ all of the true things that i am about to tell you are shameless lies. l.b.johnson
we are here on earth to fart around. don't let anybody tell you any different. k.v.
In 2002 the axel on my Caravel broke near Santa Barbara. Got towed to a friend's home where I removed the axel and then took it to C&G. C&G ordered a new axle from Hayes Axel in Ontario, Ca. I picked up the new axel at C&G, took it to Santa Barbara and installed it. I then towed the trailer to C&G to have some aluminum repair done where the wheel had taken an adios when the axel broke and damaged the skin. On the way there, I had to remove the shock mounts as they had put groves on the inside of the tires, one blowing out on the 405 near LAX at 6:30 on Friday night. The new axel was 2" too narrow. The trailing arms were also at the wrong angle, making the trailer ride about 4" too low. Rod told me that the guy from Hayes Axel had measured the old axel. The President of Hayes Axel told me that they don't ever send anyone out to measure an axel, they builld to the measurements of the person's order.
When I picked up the trailer after the aluminum work I asked Rod if he had aligned the new axel, he said "yes".
I took an extended trip to the east coast and back. When I got to Lancaster, PA I needed new tires as the tires I had installed in California were worn very bad on the inside of the tread. I bought much better tires, and made sure inflation was correct during the balance of my trip. When I got back to California, I needed new tires again. I checked the alignment and found 3/16 inch tow OUT and a bunch of negative camber. I took the trailer to a very good alignment shop and $65 later the axel was aligned. Four years later I have no alignment or tire problem. I also re-installed the axel myself in such a manner that the trailer now sits at the proper height.
Don't know if I'd buy new again, my first response is no, but I do like new and they are always coming out with nice designs. Then again, you could get a used, have C&G dial it in with new interior exactly how you like it.
I bought a New VW Beetle in 1963 drove it 14 miles home and the speedomotor showed 3 miles. That was the beginning and after I got on a first name basis with the president of VW, working out the other problems, I new I would never buy any major item new again.
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Alan
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