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Old 07-26-2008, 11:32 AM   #1
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A/S Plant NO LONGER going to WBCCI Rallies!

Larry Huttle announced at the Bozeman International that the Airstream Plant employees would no longer be present at the Sarasota or International Rallies. This means no more A/S store, on-site work done by service personnel or direct contact with the plant. His rational was that the local A/S dealers would attend with some merchandise and workers.

If you have attended either of these rallies in the past you may have depended on parts at the A/S store or service work done on your rig. In my experience, most of the A/S dealerships are NOT A/S only and the service people are not as knowledgeable with the product.

If you'd like to see Airstream BACK at these rallies I urge you to email both Larry Huttle and Bob Wheeler and ask them to change their minds!!!!


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Old 07-26-2008, 12:22 PM   #2
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Boy, times must be tough at AS. Their presence at rallies has been a real positive for the brand in the past.

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Old 07-26-2008, 01:35 PM   #3
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Another nail in the coffin of the WBCCI when the company that started the club will no longer support it.
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Old 07-26-2008, 02:04 PM   #4
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Originally Posted by TwinkytheKid View Post
Another nail in the coffin of the WBCCI when the company that started the club will no longer support it.

Sounds like an opportunity for a motivated entrepreneur to step up to the plate and offer their services?

It would be a risky endeavor though. I haven't been around A/S all that long, but seems to be that inside of our thick aluminum shell, nothing is too AS specific. It's a step up in quality from most SOB's, but from fixtures to light bulbs, most stuff can be found at any RV dealer. The downside- you can't usually find everything you need at just one dealer. Thank goodness for the internet!

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Old 07-26-2008, 02:04 PM   #5
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That's very surprising.

I work at a lot of brand-specific motor home rallies that are sponsored by the factories, and the OEMs ALWAYS have a large staff of factory techs on site to do service work. I'm there as a factory rep for one of the more complex component manufacturers, products that the factory would rather have specialists present to do the service work. They also send large contingents of techs to open rallies like Good Sam and FMCA.

I think that Jackson Center is dreaming if they think that the dealers will fill the void!
Lew Farber...ABYC Certified Master Marine Electrician...RVIA Certified Master Tech ...AM Solar Authorized Installation Center...AIRSTREAM Solar & Electrical Specialist...Micro Air 'Easy Start' Sales and Installations
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Old 07-26-2008, 02:10 PM   #6
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My neighbor asked for waranty work at the Airstream store and they obliged but within 5 minutes there was a new sign up about no new or warranty work or some such thing that she was certain that her request prompted. Do you think there are too many Airstreamers wanting too many fixes with their new Airstreams these days????? Or is it just another cut-back from sending employees on site. Geesch even some unit delegates couoldn't afford to travel that far these days. The Airstream store has always been one of my favorite vendors at Internationals and I also thought it was very cool that people could get work done right at the rally.

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Old 07-26-2008, 03:45 PM   #7
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Originally Posted by wheel interested View Post
Do you think there are too many Airstreamers wanting too many fixes with their new Airstreams these days?????
Or in other words, are there more new Airstreams needing too may fixes there days?
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Old 07-26-2008, 03:50 PM   #8
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I think that is a mistake. Not that I'm a WBCCI fan, but it is still the main Airstream group. For the factory not to intertwine with the customer base is not good.

I was talking with a Bigfoot owner at the midwest rally this past June. Their factory reps take every opportunity to get in front and put a face to their operations.
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Old 07-26-2008, 06:59 PM   #9
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The way things are going at the moment Airstream might go belly up before the next WBCCI International!
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Old 07-26-2008, 07:17 PM   #10
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not entirely surprising...

if the o.p. is accurate.

i too took advantage of this opportunity factory service option in salem at the international...

it is one of the reasons i went, it was easier to get the service scheduled in salem rather than in j/c.

but the fantastic fan service guys were the BEST and QUICKEST, so maybe some vendors can do this...

oh yeah, the wb' CHARGES vendors for a space and access to the attendees...duh!

still it has got to be costly for a/s to do this AND i suspect DEALERS close to the yearly big show...

don't entirely like it, and especially IF they have a good service department.

i see that for next years event the wisconsin dealer is raffling a new trailer AND new ford f250...

i hope both companies can afford it.

it's hard to know why this change would be made AND announced so early...

and there have been (likely more) layoffs at the factory.

but a club primarily of old used trailers and discontinued mohos, itsn't very relevant to the new 'stream buyer...

will the last one to leave PLEASE turn off the water and 30 amp breaker...

all of the true things that i am about to tell you are shameless lies. l.b.j.

we are here on earth to fart around. don't let anybody tell you any different. k.v.
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Old 07-26-2008, 07:57 PM   #11
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I suspect that Airstream is being very rational. We are at the beginning of a very major change to the RV industry. It is going to take years to see the end result of changes that will be wrought on this industry.

I was planning to start looking to upgrade to a newer trailer but, with trailer prices, fuel prices, campground prices, etc. it doesn't make sense.

My truck isn't a turbo diesel but, I had a lower cost per mile on operating expenses this year than my diesel friends. They were acutely aware of same.

And don't tell me it is only money. I know when I am getting ripped off whether it is $4.00 gas or $38 campgrounds and corrective action is called for.

I will really miss the airstream folks at intl. They are a good source of parts, service, & free knowledge.
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Old 07-26-2008, 08:53 PM   #12
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I have to totally agree with you. I am new to the RV ownership and took my airstream on its first trip to our future retirement home (950 miles round trip). I spent some serious money on gas. I pulled an estimated total weight of about 6200 lbs and never went over 53 miles per hour. Fuel really took a chunk of my vacation money.

Thank God my kids are grown and on their own. I could not afford to be a soccer parent going to all those tournaments anymore.

It is getting very worrisome these days.
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Old 07-26-2008, 09:01 PM   #13
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I don't know How old the A/S were that needed warranty work, But our friend has a 2004 Safari, that prompted us to by our 68 ambassador... well to get to my point.. My 68 is build a lot better than my friends 2004... Better craftsmanship and better parts.. Really wood not plastic...
Maybe this is why there is so much warranty work requested???
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Old 07-26-2008, 10:06 PM   #14
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