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Old 12-02-2015, 03:29 PM   #15
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That is the Cavagna I believe. The recall states an effectivity from 3 Aug to 13 Nov build dates.

If you read the defect report that also just surfaced on nhtsa.gov, Sturgis only made less than 2000 of these so far of which 560 or so were shipped to AS. It is a new product for MB Sturgis this year apparently
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Old 12-02-2015, 03:29 PM   #16
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This is the culprit - notice the indicator completely disintegrated at the top

Thanks for posting these pictures. My AS was built this past June & I'll check my regulator tomorrow.
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Old 12-02-2015, 04:12 PM   #17
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Attachment 253233

I have a 2016 25' FC manufactured in June-2015. This is a different regulator than yours.
Yes that is an Italian made valve, and I got mine as a replacement at the factory in early August.

I think they just buy big lots of regulators. They one that originally came on my 2014 was altogether different. It had an indicator window that you couldn't see unless you removed the tank cover. They replaced it on warranty.
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Old 12-02-2015, 05:26 PM   #18
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I wouldn't count on a MEC being that much better!
I've list 2 in the past year, both catastrophic failures!
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Old 12-02-2015, 07:05 PM   #19
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How do you tell when your camper was built
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Old 12-02-2015, 08:00 PM   #20
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How do you tell when your camper was built
paul

There should be a plate/sticker attached indicating manufacturing date on your airstream.


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Old 12-03-2015, 06:41 AM   #21
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This is the culprit - notice the indicator completely disintegrated at the top
Thanks!
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Old 12-03-2015, 05:00 PM   #22
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No Kidding...of course this happens over the Thanksgiving holiday. We have our new 2016 26 U airstream home, and 3 days later the propane quits. We got ahold of Sturgis on the friday after Thanksgiving, preparing to find out what we were doing wrong, and the rep there says, funny you should call, I am here working because that regulator has failed and we are recalling it. He promised to send us a new different regulator, which arrived today. We have yet to take out the defective regulator, but it looks like we may have an issue with the length of the main supply hose. And not a peep from Airstream or the dealer as we sit here 9 hours away!
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Old 12-03-2015, 05:47 PM   #23
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I'm sure there are procedures Airstream has to follow once a recall has been initiated. I'm pretty sure that requires notification by mail to your home address. The internet makes us aware of issues before the required process is completed. That's good, so those affected can take immediate acton. But it's not reason to claim Airstream isn't responding. And remember, this is a problem caused by one of Airstream's suppliers, not Airstream itself. So there's an extra layer compliance involved.
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Old 12-03-2015, 06:46 PM   #24
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I think you are giving AS way too much slack on this. If you read the timeline in the defect report on NHTSA, Airstream decided to do a recall the first week of Nov (I forget the exact date). I called on Dec 1 and they professed ignorance. That same day my dealer said he emailed my photos and info to them as well. Now it turns out the recall letter to the dealers (which apparently was snail mailed) is dated Dec 1 (uploaded to NHTSA as well) and when I called back on Dec 2, they admitted knowing about the problem but told me they didn't know what the solution was.

Given the potential safety risk on this, I think it is sloppy that AS didn't get on the phone to dealers ASAP after management made the decision to recall. They fiddled around for almost a month before notifying anyone or even admitting to the problem on the warranty phone line.

If my situation had ended in anything other than losing a few dollars of LPG, you can be assured I would have pursued legal redress for their delay in notifying dealers and consumers (assuming I was alive). I'm pretty sure they collect email addresses for most new buyers - how long would it have taken to send out a mass email at least letting folks know the danger.

It's not like this is Ford or GM - there is a relatively small number of dealers and owners.
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Old 02-15-2016, 01:31 PM   #25
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Exactly what mine looked like. Thanks to this forum, I found out that I was part of the recall!
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Old 04-13-2016, 09:38 PM   #26
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URGENT SAFETY ISSUE - Sturgis Regulator Recall

The sight glass window just blew off the top of my auto changeover regulator. It looks exactly like the pictures above.

Thank God my wife heard it leaking coming back from dinner.

Is this an Airstream problem or an MB Sturgis problem? (Looking to find out who to call tomorrow.)

We've received zip from Airstream on this issue, and have a build date in Nov '15 on our 2016 FC. I'm not very happy about this.

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Old 04-14-2016, 06:43 AM   #27
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Sturgis regulator

The same thing happened to my LPG regulator in February. The recall came out on November 13. I bought my AS Nov 12. The lack of information even with pictures similar to these was unsettling. I found the recall on my own and then called AS. They tried to tell me an email was sent - never tell an university assistant professor that you sent an email. We can track an email better than the FBI - or the lack of one - such as the case with students who use this lame excuse. My granddaughter and I spent the coldest night in Louisiana without heat. Which lead to the purchase of a small electric heater to be carried to the end of time. Now I know how every nook and cranny gets packed with random items. In the end AS sent a different Sturgis regulator and all was well again.
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Old 04-14-2016, 06:44 AM   #28
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Yes. I got one. How lucky are we?
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