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Old 07-27-2008, 10:17 AM   #1
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WBCCI website

I'm sort of tired of the WBCCI site being down most of the time, so I looked up the whois registry info for the site (included below). The admin for the site is one mhall@rathis.com, associated with Rath Information Systems of Ohio, about 17 miles from Jackson Center. While these folks are primarly document oriented (probably handling paper stuff for WBCCI), my suspicion is that these folks also built and probably maintain the site for WBCCI, at least at some level. As almost expected, the email to mhall@rathis.com bounced, so I sent an email with complaint to the other address shown on their site, sales@rathis.com. That email did not bounce.


Lynn
========
WBCCI.org registry info
Domain ID3142302-LROR
Domain Name:WBCCI.ORG
Created On:21-Jan-1999 05:00:00 UTC
Last Updated On:07-Dec-2006 15:15:09 UTC
Expiration Date:21-Jan-2010 05:00:00 UTC
Sponsoring Registrar:Network Solutions LLC (R63-LROR)
Status:CLIENT TRANSFER PROHIBITED
Registrant ID:23027789-NSI
Registrant Name:WallyByamCaravan Club International
Registrant Organization:WallyByamCaravan Club International
Registrant Street1:803 E. Pike Street
Registrant Street2:
Registrant Street3:
Registrant City:Jackson Center
Registrant State/Province:OH
Registrant Postal Code:45334-0612
Registrant Country:US
Registrant Phone:+1.9999999999
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:mhall@rathis.com
Admin ID:23027789-NSI
Admin Name:WallyByamCaravan Club International
Admin Organization:WallyByamCaravan Club International
Admin Street1:803 E. Pike Street
Admin Street2:
Admin Street3:
Admin City:Jackson Center
Admin State/Province:OH
Admin Postal Code:45334-0612
Admin Country:US
Admin Phone:+1.9999999999
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:mhall@rathis.com
Tech ID:23027789-NSI
Tech Name:WallyByamCaravan Club International
Tech Organization:WallyByamCaravan Club International
Tech Street1:803 E. Pike Street
Tech Street2:
Tech Street3:
Tech City:Jackson Center
Tech State/Province:OH
Tech Postal Code:45334-0612
Tech Country:US
Tech Phone:+1.9999999999
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:mhall@rathis.com
Name Server:NS1.BIZSERVE.COM
Name Server:NS2.BIZSERVE.COM
Name Server:NS3.BIZSERVE.COM
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Old 07-27-2008, 10:43 AM   #2
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I've been to the website myself. For being the exclusive club of the best travel trailer on the market, the website leaves a lot to be desired. The club's office building in JC is nice looking and well kept, but the website needs a complete overhaul.

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Old 07-27-2008, 12:43 PM   #3
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I've been looking to browse the events calendar, hope they get it fixed before too much longer.
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Old 07-27-2008, 01:27 PM   #4
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Quote:
Originally Posted by eubank View Post
the email to mhall@rathis.com bounced


Lynn
========

Domain Name:WBCCI.ORG

Expiration Date:21-Jan-2010 05:00:00 UTC

Registrant Phone:+1.9999999999
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:mhall@rathis.com

Admin Phone:+1.9999999999
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:mhall@rathis.com

Tech Phone:+1.9999999999
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:mhall@rathis.com
Lynn,
Looks like when the domain name expires 21-Jan-2010 the bouncing email and no phone number will insure that it does not get renewed.

I thought they were going to switch over to wbcci.net ?
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Old 07-27-2008, 02:26 PM   #5
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Non-WBCCI member here. I have been trying for days to get on the WBCCI web site to research a few things and get information about membership, etc..I have tried both wbcci.org and wbcci.net with no success at all. Not a very positive "presence" ...

If I were a member and wanted information, and had paid the memberhsip fee, etc... I'd be even more frustrated!

And they wonder why they have trouble keeping members and getting new ones.
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Old 07-27-2008, 02:46 PM   #6
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I get the feeling that we're dealing with folks at WBCCI who do care, but just don't know enough to handle this. (I've had to deal with lots of other folks with the same problem, namely, having the willness, but not the expertise to handle the situation.)

The bouncing emails are not to WBCCI addresses or, as far as I can tell, connected via nameservers to the WBCCI.org site; rather, they were to the person listed as the admin contact in the whois profile for the WBCCI.org site, but employed by Rath Information Services. (This is not unusual. The WBCCI surely cannot afford an in-house IT department; rather, they've alsmost certainly farmed it out, just like gazillions of other organizations do.)

WBCCI.net (as opposed to WBCCI.org) comes up just fine for me in the browser. Owned by "WBCCI Units," WBCCI.net is also quite distinct in its whois profile, apparently having nothing whatsoever to do with Rath Information Services or the nameservers employed for WBCCI.org; see the record below. (As an editorial comment, I really do like WBCCI.net as a tool.)

My main thing is not the content of WBCCI.org or its style, which I can live with, but rather with the fact that it comes up at all in a browser only very infrequently. Wish I could do more for them!


Lynn

WBCCI.net whois record:

Domain Name.......... wbcci.net
Creation Date........ 2006-12-03
Registration Date.... 2006-12-03
Expiry Date.......... 2008-12-03
Organisation Name.... WBCCI Units
Organisation Address. 610 Bristle Lake Circle
Organisation Address.
Organisation Address. Brownsburg
Organisation Address. 46112
Organisation Address. IN
Organisation Address. UNITED STATES
Admin Name........... WBCCI Units
Admin Address........ 610 Bristle Lake Circle
Admin Address........
Admin Address........ Brownsburg
Admin Address........ 46112
Admin Address........ IN
Admin Address........ UNITED STATES
Admin Email.......... wbcciunits@yahoo.com
Admin Phone.......... +1.6189124422
Admin Fax............
Tech Name............ YahooDomains TechContact
Tech Address......... 701 First Ave.
Tech Address.........
Tech Address......... Sunnyvale
Tech Address......... 94089
Tech Address......... CA
Tech Address......... UNITED STATES
Tech Email........... domain.tech@YAHOO-INC.COM
Tech Phone........... +1.6198813096
Tech Fax.............
Name Server.......... ns473.hostgator.com
Name Server.......... ns474.hostgator.com
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Old 07-27-2008, 03:02 PM   #7
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Quote:
Originally Posted by eubank View Post
I'm sort of tired of the WBCCI site being down most of the time, so I looked up the whois registry info for the site (included below). The admin for the site is one mhall@rathis.com, associated with Rath Information Systems of Ohio, about 17 miles from Jackson Center. While these folks are primarly document oriented (probably handling paper stuff for WBCCI), my suspicion is that these folks also built and probably maintain the site for WBCCI, at least at some level. As almost expected, the email to mhall@rathis.com bounced, so I sent an email with complaint to the other address shown on their site, sales@rathis.com. That email did not bounce.


Lynn
========
WBCCI.org registry info
Domain ID3142302-LROR
Domain Name:WBCCI.ORG
Created On:21-Jan-1999 05:00:00 UTC
Last Updated On:07-Dec-2006 15:15:09 UTC
Expiration Date:21-Jan-2010 05:00:00 UTC
Sponsoring Registrar:Network Solutions LLC (R63-LROR)
Status:CLIENT TRANSFER PROHIBITED
Registrant ID:23027789-NSI
Registrant Name:WallyByamCaravan Club International
Registrant Organization:WallyByamCaravan Club International
Registrant Street1:803 E. Pike Street
Registrant Street2:
Registrant Street3:
Registrant City:Jackson Center
Registrant State/Province:OH
Registrant Postal Code:45334-0612
Registrant Country:US
Registrant Phone:+1.9999999999
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:mhall@rathis.com
Lynn - mhall@rathis.com is probably responsible for the wbcci.org domain but he/she may bot be responsible for the mail or web servers. Digging a little deeper VIA Arin & nslookup,


Web page info ========================= [nslookup]

> www.wbcci.org.

Non-authoritative answer:
Name: wbcci.org
Address: 64.9.209.28
Aliases: www.wbcci.org

Arin record for IP Space ===========================
OrgName: Online Technologies Corp.
OrgID: ONLT
Address: 220 E Huron
Address: Suite 300
City: Ann Arbor
StateProv: MI
PostalCode: 48104
Country: US

NetRange: 64.9.192.0 - 64.9.223.255
CIDR: 64.9.192.0/19

RTechHandle: ZO25-ARIN
RTechName: Network Operations Center
RTechPhone: +1-734-213-2020
RTechEmail: noc@onlinetech.net

OrgTechHandle: ZO25-ARIN
OrgTechName: Network Operations Center
OrgTechPhone: +1-734-213-2020
OrgTechEmail: noc@onlinetech.net
Disaster Recovery, Dedicated Servers, Co-location, Michigan and Midwest Data Centers


SMTP Mail info ========================= [nslookup]

> set type=any
> wbcci.org.

Non-authoritative answer:
wbcci.org internet address = 64.9.209.28
wbcci.org MX preference = 10, mail exchanger = mail.wbcci.org
wbcci.org
primary name server = ns1.bizserve.com
responsible mail addr = hostmaster.bizserve.com
serial = 2007021501
refresh = 1800 (30 mins)
retry = 900 (15 mins)
expire = 1209600 (14 days)
default TTL = 60 (1 min)
wbcci.org nameserver = ns3.bizserve.com
wbcci.org nameserver = ns1.bizserve.com
wbcci.org nameserver = ns2.bizserve.com

wbcci.org nameserver = ns3.bizserve.com
wbcci.org nameserver = ns1.bizserve.com
wbcci.org nameserver = ns2.bizserve.com


mail.wbcci.org internet address = 205.145.141.21

OrgName: Internet Solutions Group, Inc.
OrgID: ISG-47
Address: 5225 Exchange Drive
City: Flint
StateProv: MI
PostalCode: 48507
Country: US

NetRange: 205.145.128.0 - 205.145.143.255
CIDR: 205.145.128.0/20
NetName: GTISG-NET-1
NetHandle: NET-205-145-128-0-1
Parent: NET-205-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.ONLINETECH.NET
NameServer: NS2.ONLINETECH.NET
NameServer: NS3.ONLINETECH.NET
NameServer: NS4.ONLINETECH.NET

220 wbcci.org modusMail ESMTP Receiver Version 4.4.568.0 Ready
ehlo
250-wbcci.org
250-SIZE 15360000
250-ETRN
250-ENHANCEDSTATUSCODES
250-X-IMS 5 -1
250-DSN
250-VRFY
250-AUTH LOGIN NTLM SCRAM-MD5 CRAM-MD5
250-AUTH=LOGIN
250 8BITMIME
quit
♥221 2.0.0 wbcci.org closing

Mail Server Software: modusMail - Secure Email Hosting | Vircom
Hosting Service : Internet Solutions Group, Inc

One could spend a lot of time locating who is responsible for the web site's outages, but in the end only the good folks at WBCCI can do anything about it. If you really want to see if anyone is aware of the downtime try sending email to webmaster@wbcci.org and see if anyone answers.

Terry
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Old 07-27-2008, 03:23 PM   #8
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Have been trying today to get on line all day to get info for Everglades chapter,well maybe tomorrow. Dave
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Old 07-27-2008, 03:26 PM   #9
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Quote:
Originally Posted by safarinight View Post
Lynn - mhall@rathis.com is probably responsible for the wbcci.org domain but he/she may bot be responsible for the mail or web servers. Digging a little deeper VIA Arin & nslookup,

....
....
One could spend a lot of time locating who is responsible for the web site's outages, but in the end only the good folks at WBCCI can do anything about it. If you really want to see if anyone is aware of the downtime try sending email to webmaster@wbcci.org and see if anyone answers.

Terry
Good point! I'll see if webmaster@wbcci.org makes it anyplace.

ON EDIT:
Quote:
<webmaster@wbcci.org>:
205.145.141.21 does not like recipient.
Remote host said: 550 <webmaster@wbcci.org> is not a valid mailbox
Giving up on 205.145.141.21.

Lynn
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Old 07-27-2008, 06:28 PM   #10
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It sounds like some of you know a bunch about websites and what should or should not be done to make a good one and keep it up and running. May I suggest something: Volunteer to build a new WBCCI site for them and keep it up and running! Tell them you would be willing to do it for three years on the third year you could train your replacement. There’s got to be enough “web savvy” members on the forums to help out the cause.

We all talk about how they don’t know how to do it, I’m sure they’d love to have someone step up to the plate that can.

I don’t know enough to do it myself or I would.
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Old 07-27-2008, 06:52 PM   #11
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Paul – Knowing how to provide web services for an organization is really the easy part, and it can be professionally managed through a number of hosting services for under $90.00 a year. Check out Host Monster - Web hosting and see what they offer. The hard part of any service is managing the content.
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Old 07-27-2008, 06:59 PM   #12
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vulnerability in the system that matches domain names with IP addresses

Quote:
Originally Posted by eubank View Post
I get the feeling that we're dealing with folks at WBCCI who do care, but just don't know enough to handle this. (I've had to deal with lots of other folks with the same problem, namely, having the willness, but not the expertise to handle the situation.)

My main thing is not the content of WBCCI.org or its style, which I can live with, but rather with the fact that it comes up at all in a browser only very infrequently. Wish I could do more for them!


Lynn
Lynn,
Maybe the reason that wbcci.org cannot be found is related to this story;

About two weeks ago, we covered the release of a DNS security fix meant to patch a vulnerability in the system that matches domain names with IP addresses. The flaw had been discovered by security researcher Dan Kaminsky some months earlier but, at the time, details on the exploit were being kept secret. That information has since leaked thanks to an accidental blog post by someone at Matasano Security. Fast forward four days, and hackers, enterprising little children that they are, have released an exploit aimed squarely at the vulnerability.
This would be less of an issue if the widely released patch from two weeks ago had been fully deployed, but a number of companies or ISPs don't seem to have gotten the memo. Accordingly to Kaminsky, some 52 percent of DNS servers are still vulnerable to the attack.
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Old 07-27-2008, 08:09 PM   #13
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Originally Posted by rideair View Post
It sounds like some of you know a bunch about websites and what should or should not be done to make a good one and keep it up and running. May I suggest something: Volunteer to build a new WBCCI site for them and keep it up and running! Tell them you would be willing to do it for three years on the third year you could train your replacement. There’s got to be enough “web savvy” members on the forums to help out the cause.

We all talk about how they don’t know how to do it, I’m sure they’d love to have someone step up to the plate that can.

I don’t know enough to do it myself or I would.
Didn't Leo Garvey of Save Wally offer his services and they took a pass on the offer? And didn't Kimber of the VAC offer her services for the Blue Beret? How long will we be sustaining the canned subterfuge that there is or ever has been a shortage of people willing to step up to the plate? There is a shortage of leaders that will accept volunteers and that's the real skinny in a nutshell. They don't want you going in there messing in their box. You have to be chosen, plain and simple. There's a computer intraclub, knowlege within the club is not the problem. Procuring positions without recommendations is and we have seen the basis for recommendations and nominations have we not Paul?

I posted on the WBCCI site interested in volunteering for a committee and never received answers to my questions. You submit your information and they will call you if they are interested in you, it's all a one way street and you can not thrust your hand out if no one gives you a hand up. That's the way the system works. Don't let them buffalo you into sympathy and believe they are overworked and no one will help. The volunteers have been meeting early for five years and running on those committees. A couple hours work once or twice a week and you are an early worker with full (free) benefits once the chairman "calls" you. Nice work if you can get it. Sorry for the tirade but you just struck that last nerve I have left with that same old story and line to end conversation and switch the focus off the ones in position to fulfill their charges back towards the general membership's responsibility. When in trouble or uncomfortable just PUNT!
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Old 07-28-2008, 07:07 AM   #14
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I thought I had posted this somewhere earlier. Cindy (HQs) is aware of the current site problems. I've detailed for her where I think the problem lies, I believe she's confirmed that, and she has notified the outside service provider multiple times on the issue. I don't think these folks are 24/7. It seems to me that there's no way to reach anybody on the weekend.

I've already sent another email to Cindy. I'm sure she'll notify the outside service once again in the morning.

__
Did Cindy tell you the name of the outside service? I'd really like to do some more investigating.

Lynn
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