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Old 07-09-2007, 04:49 PM   #85
Pam
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Hospitality

Following along again and I realized there is another basic component to attracting members and keeping them....these comments are really for this thread the the one about membership...

At a recent rally a newer member couple, (in the Unit about a year), commented that they were surprised that so many of our members were very new, because we all acted and interacted like we had been friends for a very long time. That comment was surprising to me and I realized that our Unit, the NEU, treats all members the same way we would a guest in our own homes. We engage them in conversation, are genuinely interested in what they have to say and include them so that they are comfortable.

By the way, our instructions to our Unit members when hosting last years Alumination Celebration, was to treat every participate like they were a guest in your home. It seems to work.
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Old 07-09-2007, 04:57 PM   #86
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Congeniality

Bingo! Karma for that comment of gold Pam. I realize we often see many strangers in the course of our daily routines and perhaps there are times when we are impersonal and distracted but striving to make every effort possible to welcome and make people comfortable and appreciated is key. A club should get right in and be personal, an extended family, a haven and a joy, build you up and not tear you down or burden you with a lot of superfluous rigamarole. Great post.
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Old 07-09-2007, 05:13 PM   #87
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Quote:
Originally Posted by LI Pets
seems you are wildly enthusiastic about killing wb now and your unit....
i've had an a/s for 27+ years and a variable association to the wb'; it's history, politics and trajectory for a long time...

i'm not wildly enthusiastic about killing the wb...

and i'm not in a unit.

i am however wildly enthusiastic about expressing my views...

my point is there are entire REGIONS covering 100s of thousands of square miles with fewer activites than some healthy UNITS have....

this is a HUGE problem for the wb...

the # of members that are very old and very inactive isn't appreciated....

those folks CAN'T renew..

the club needs significant revisions
-in its declared goals and guiding documents...
-in basic operational processes
-in member voting processes
-in marketing, administration, fees and so much more...

there are tooo many units and too many regions...

and toooo few features to attract most rv'ers and certainly new a/s buyers...

a/s was an elite product in the 50-70s...

buyers were often retired professionals, pilots and military or union workers.

the somewhat elite nature of the club appealed to these folks and their social/travel needs...

-buyers today (new or vintage) don't come from same small demographic...
-buyers today don't want the ozzie/harriet or vfw or lions club or labor union approach
-a/s isn't the PRIMO rv brand and
-trailers have been subplanted by 500k$+ mohos for the elite land travelers...
-service organizations of all flavors are choking

-some special interest, hobby, lifestyle clubs are doing well...

i'm all for letting the pre boomer generation have the club as is....it's theirs.

OR

it's time to reinvent the wb like these new organizations...

OR

allow a new style association to grow...

this forum and it's simple camping events is filling that need for many.

Quote:
Originally Posted by LI Pets
See you at the '08 Can Opener
don't assume where facts aren't otherwise in evidence.


cheers
2air'
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Old 07-09-2007, 05:25 PM   #88
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most seem 2 b missing the basics related 2 the encounter gunny had in j/c...

-he went for service at the beginning/before the homecoming rally...
-he was parked IN the terra port where customers are supposed to overnight...
-wbcci officers, arriving for the rally, asked him to MOVE...
-apparently these wb' officers felt the terra port spots up front were reserved for them..
-he declined their offer to move...
-once his service was completed he parked in another location during the rally.
-the wbcci officers behaved like jerks.

while NONE of this has much to do with member retention, many of us have had encounters like this with someone representing the wb...

visit the h/q sometime. the contrast between the factory and the wb' h/q is dramatic when it comes to welcoming folks...

ANYONE with ANY rv can park/camp/stay at the a/s factory terra port.

the wb' h/q has a large VACANT parking lot with water and a dumping station...

with a HUGE sign that says 'no overnight parking'...

see the facilites at the wb' hq are RESERVED for officers...

even MEMBERS cannot overnight there or

use the wb/hq dump station without permission...

cheers
2air'
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Old 07-09-2007, 05:29 PM   #89
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Quote:
Originally Posted by 2airishuman
most seem 2 b missing the basics related 2 the encounter gunny had in j/c...

...
the wb' h/q has a large VACANT parking lot with water and a dumping station...

with a HUGE sign that says 'no dumping'...

see the facilites at the wb' hq are RESERVED for officers...

even MEMBERS cannot use the wb/hq dump station...

cheers
2air'
Hey 2air, where' these WB hdqtrs anyway? Are they on the Airstream factory premises?
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Old 07-09-2007, 05:39 PM   #90
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Originally Posted by dpandorf
Hey 2air, where' these WB hdqtrs anyway? Are they on the Airstream factory premises?
hi duane...

no they aren't.

when the wb was given it's independence and a trust fund, from the company in 1978/79/80...

they also built an entirely new building JUST for the wb'...

it was located as far as geographically possible from the a/s factory, while still in jackson center.

the factory is at the west end/north side of the main j/c street.

the wb'hq is at the EAST end/ SOUTH side of this street...

there is now a doctor's office east of the wb hq,

but for years it was at the very eastern limit of town...

i'm sure there was/is some symbolism in where the new wb'hq was located...

cheers
2air'
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Old 07-09-2007, 05:43 PM   #91
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We will remain WBCCI members, even though most WBCCI functions are not our style. We really like having the option of attending any WBCCI event that we choose to. We like being a part of the Club's history. WBCCI will eventually morph into what the membership wants. Every day the old guard is leaving and the new breed is coming in. It will change; all things do.

In the mean time, we have these Forums to fill the information and communications gap. We even have our renegade rallies for those so inclined.

We foresee the day that WBCCI will be great again; these Forums will be the forum of the Club, and AIRSTREAM LIFE will be the Club Magazine.
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Old 07-09-2007, 05:45 PM   #92
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Quote:
Originally Posted by 2airishuman
hi duane...

no they aren't.

when the wb was given it's independence and a trust fund, from the company in 1978/79/80...

they also built an entirely new building JUST for the wb'...

it was located as far as geographically possible from the a/s factory, while still in jackson center.

the factory is at the west end/north side of the main j/c street.

the wb'hq is at the EAST end/ SOUTH side of this street...

there is now a doctor's office east of the wb hq,

but for years it was at the very eastern limit of town...

i'm sure there was/is some symbolism in where the new wb'hq was located...

cheers
2air'
Does it look anything like this place? You know fit for a king kind of thing:
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Old 07-09-2007, 05:55 PM   #93
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We visited it not long ago and surprisingly enough it is an unpretentious single story building. Jamie took pictures I don't have one. I can best describe it as looking like a freestanding veterinarian building, it is deep but not wide surrounded by grass, pretty much out there by itself several blocks away down the main street of Jackson Center. You enter a foyer with ribbons on display from all past WBCCI rallies and events through the years then you enter a small lobby area with memorbilia, pictures, models, newsletters and a small seating area. There is a long counter to go up to with two or three friendly women and I don't know what is beyond that in the back.
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Old 07-09-2007, 05:57 PM   #94
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Quote:
Originally Posted by moosetags
We will remain WBCCI members, even though most WBCCI functions are not our style. We really like having the option of attending any WBCCI event that we choose to. We like being a part of the Club's history. WBCCI will eventually morph into what the membership wants. Every day the old guard is leaving and the new breed is coming in. It will change; all things do.

In the mean time, we have these Forums to fill the information and communications gap. We even have our renegade rallies for those so inclined.

We foresee the day that WBCCI will be great again; these Forums will be the forum of the Club, and AIRSTREAM LIFE will be the Club Magazine.


Well said Brian
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Old 07-09-2007, 05:58 PM   #95
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Getting back to basics ...

Quote:
Originally Posted by 2airishuman
most seem 2 b missing the basics related 2 the encounter gunny had in j/c...cheers, 2air'
If Don had posted all the "basic" facts the first time he mentioned his Argosy was not welcomed at a WBCCI rally [for which he initially mistook the 2005 Airstream Homecoming Rally], many of us would have not missed the basics related to his encounter with a few WBCCI officials at a non-WBCCI event in a non-WBCCI rally location. However, his first remarks made made it sound like it was WBCCI rally policy to tell Argosy owners they were not welcome at WBCCI rallies, when he related:

"I also don't like being awaken at 2 AM too be told too "Get your Non-Airstream off our property" (73 Argosy at the terra-port in Jacksoncenter) This has never happened at a forum rallie and never will."

Some people reacted strongly to that recounting. Now that the relevant facts have been disclosed by Don, it appears only that a few WBCCI officers acted like jerks, which is far different from the first impression I understood from him, which seemd to be that Argosys were not welcomed at WBCCI rallies but, by contrast, were always welcome at forum rallies.
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Old 07-09-2007, 06:03 PM   #96
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Quote:
Originally Posted by dpandorf
Does it look anything like this place? You know fit for a king kind of thing:
they do share a certain 'warm look' 2 me...

but you be the judge...

and they did update the 'user' nature of the lot about 3 years ago...

members can dump there now ...

just not over night.

cheers
2air'
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Old 07-09-2007, 06:14 PM   #97
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I joined the WBCCI right after getting my first Airstream almost 6years ago.
We were excited about it, and went to our first rally here at Top of Georgia soon after. I am not going to repeat the reason why again in this post, but soon after the rally I quit the club. I have never heard from anyone in our local club asking why or what happened.
Soon after we had our first Aluminitus Rally ( before the Forums actually existed when there were only 12 or so of us online together.
We have now had more than 10, each bigger than the last and more fun. Our local Wally club is just not interesting to me (or many others) and a replacement would be welcomed. OR a new spirit in the WBCCI here that would attract new members and try to keep them by making the club interesting to as many as possible. Our local Rally has had attendees with no trailer or who had an s.o.b. and who later wanted to join the aluminum crowd after seeing what was available and how the folks were to be around.
I enjoyed Perry on my visit there, especially the VAC area, and wish I could join a group of folks like that.
But there is none here, so I will continue to promote our own Georgia and surrounding area group get togethers twice a year, or more if the crowd demands it.
If it turns into some new "club" that will be fine too.
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Old 07-09-2007, 06:16 PM   #98
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Quote:
Originally Posted by Pam
Following along again and I realized there is another basic component to attracting members and keeping them....these comments are really for this thread the the one about membership...

At a recent rally a newer member couple, (in the Unit about a year), commented that they were surprised that so many of our members were very new, because we all acted and interacted like we had been friends for a very long time. That comment was surprising to me and I realized that our Unit, the NEU, treats all members the same way we would a guest in our own homes. We engage them in conversation, are genuinely interested in what they have to say and include them so that they are comfortable.

By the way, our instructions to our Unit members when hosting last years Alumination Celebration, was to treat every participate like they were a guest in your home. It seems to work.

And correct me if I am wrong but I remember all AS owners welcome to attend Aluminations. In NEU we welcome and engage all attendees at our functions. We make it a point to make sure all are included. We are lucky to have such a group that supports and encourages everyone as we sincerely enjoy meeting and spending time with each and every person that joins us. All welcome. All included. All fun.
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