there are 2 deadbolts on our AS. on mounted in the door and one on the frame. the one on the frame is very hard to get the key to operate. The plunger is also loose and falls below the face plate making it hard at times to lock. Are there any replacements available and any instructions on how to remove the whole lock assembly?
I had similar problem when I first got mine. Recommend you tighten everything up then get some lock spray lubricant from Home Depot and spray into both key holes. Over time I have found using the deadbolt lock on the side is much easier than the key lock in the handle. Just noticed today that my key is hard to pull out sometimes so its due for another hit of lub.
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