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Old 04-23-2008, 01:42 PM   #1
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Slide Out Won't - 2004 Classic

Ok, sometimes I'm not the brightest bulb in the pack. At the start of my trip to Big Bend I had an overnight stop, and didn't unhook the trailer. I put the tongue jack and stabilizers down. The trailer was level from side to side, but a little off from front to back. I extended the slide-out.


In the morning the slide-out would not come in. The rear part of the slide would retract, but the forward one would not. A friend pushed from the outside and it retracted. When I got to the next stop I unhooked, leveled the trailer all around, and put the stabilizers down. The slide would not extend until I pushed it from the inside. When breaking camp I was able to retract the slide by pulling it from the inside. I repeated this process at the next stop, but I needed help retracting it [had to be pushed from the outside].

I'm on my return leg, and have stopped for the night due to wind advisories. I have not unhooked, and the slide will remain retracted. I would like to have one last stop so I can clean the West Texas dust out of the trailer before taking it to its storage space.

Two questions. First, will it be ok for me to extend/retract one more time, or should I just go on in and schedule the repair. Second, I have been using a repair facility in San Antonio that I am very satisfied with. They work on high-end motor homes and trailers. They are a Monaco repair facility so I have felt secure with them doing routine maintenance. Is this slide problem something they should be able to deal with, or should I just go ahead and plan to take it to Weatherford or Lubbock? I think it is just that the front slide is off the track, but that's a pure guess.


_________Tom
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Old 04-23-2008, 04:47 PM   #2
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Quote:
Originally Posted by Stream 1529
Two questions. First, will it be ok for me to extend/retract one more time, or should I just go on in and schedule the repair.
_________Tom
Tom, I have a lot of experience with Murphy's Law. My experience says DON'T tempt fate.
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Old 04-23-2008, 04:48 PM   #3
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Tom,

Most Monaco slide room mechanisms are hydraulic, and I believe that the Airstream's is electric. Knowing this will help your tech trouble shoot your slide problem. There are several possible areas to look at: the slide rack, tracks, possible broken teeth or debris on the rack and a possible bad joint or connection at the inoperative side from the motor and drive shaft.

Hope this help!

PS: If they get stuck on the problem, they can always call Jackson Center for tech support.
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Old 04-24-2008, 03:30 PM   #4
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Tom,

Most Monaco slide room mechanisms are hydraulic, and I believe that the Airstream's is electric. Knowing this will help your tech trouble shoot your slide problem. There are several possible areas to look at: the slide rack, tracks, possible broken teeth or debris on the rack and a possible bad joint or connection at the inoperative side from the motor and drive shaft.

Hope this help!

PS: If they get stuck on the problem, they can always call Jackson Center for tech support.


Lew, thanks for the advice I'm going to call them in the morning.

_____Tom
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Old 05-01-2008, 03:36 PM   #5
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Slide works

I took the trailer in for the slide repair, and to get its bearings repacked, on Tuesday.

First surprise. They called the next day to tell me the trailer was ready! This was a first. All of my prior experience with trailer repairs involved in at least a 7-10 turnaround, if not more.

I went to the repair place [no names here because the mods won't let us complain about or brag on the service we receive on our trailers ] and inspected the bill. The owner came over and explained the problem with the slide was a broken shear pin. He said it could have been caused if the trailer was not level, or if the rubber gaskets were stuck to the trailer. Since the slide retracted just fine just the morning before the failure, I'm guessing it was the unlevel trailer created by this dim bulb.

Second surprise. While writing the service order I had told them that the slide was covered by my *** extended warranty policy, and they needed to call for pre-authorization. They told me they work with them all of the time, and made a copy of the policy. Looking at the invoice I noticed that I was charged $200 labor plus parts for the repair. I asked about this, and explained that I had $100 deductible. The answer was that the policy would not pay because the bolt was considered a maintenance item. Ok, what do I know. I get home and look at the policy section dealing with what items are not covered, and that was not mentioned. So I call *** warranty company, and the guy says that he thinks the part is covered. I ask him to confirm, he does, and then tells me to fax him the invoice so they can issue me a check. I said that I thought they wouldn't pay without pre-authorization, and he said that since I had called them prior to the repair that they would go ahead and reimburse me. Wow!

I know that $100 is only a half a tank of diesel, but still, it's a half a tank of diesel. I have the trailer back, and it's ready for my west coast vacation.

________Tom
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Old 05-01-2008, 11:41 PM   #6
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Cool! And a tank full, too! Congrats all around!
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Old 04-21-2010, 11:11 AM   #7
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Same problem

Well two years later I have the same problem with the same year and model trailer, My slide only operates one side. I have to push or pull while someone else operates the switch.

I have obtained a copy of the service manual form Power Gear inc. and had though is was the shear pin. I have diagrams and will attempt this repair myself in a few days. I live in the Atlanta area and don't know a repair facility that I trust. Your post was helpful.

Thanks, Ben
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Old 04-22-2010, 09:05 AM   #8
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Originally Posted by benwilbanks View Post
Well two years later I have the same problem with the same year and model trailer, My slide only operates one side. I have to push or pull while someone else operates the switch.

I have obtained a copy of the service manual form Power Gear inc. and had though is was the shear pin. I have diagrams and will attempt this repair myself in a few days. I live in the Atlanta area and don't know a repair facility that I trust. Your post was helpful.

Thanks, Ben
Ben, I'm glad that this was useful for you. My repair facility used stainless steel pins, and I haven't had a problem since. Good luck in finding a repair facility, or in doing it yourself.


______Tom
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'05 Excursion 4x4, 6.0 PSD, magnaflow, helwig anti-sway, air lift springs.
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Old 05-28-2010, 09:50 AM   #9
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Why has Airstream stopped making slideouts?
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Old 05-28-2010, 11:21 AM   #10
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Quote:
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Why has Airstream stopped making slideouts?
Like anything else it most likely was a demand situation. The slideouts are well built units and have overall, been reliable. There was a weight penalty though and of course as pricy as the Classics are, the slideout unit adds even more. Eventually it becomes a matter of return vs. the cost of manufacturing and whether the space in the plant where the slideout units are assembled could be used for something with a better payback.

Bottom line if the slides were popular, they'd would be still building them. Personally, I'm happy with mine and have no misgivings regarding having one.

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