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Old 10-07-2016, 04:48 PM   #1
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Yet another macerator issue

I have tried everything suggested in the numerous posts out there. Opened value on hose, opened black water tank valve, loosened the macerator using a screwdriver. No results. Nothing coming out of the hose. I have tried this at least 10 times. I can see the macerator spinning. Any other suggestions? Thank you.


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Old 10-07-2016, 05:22 PM   #2
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Can you hear the macerator spinning fast without the typical sound that it's under load? (Don't run the macerator dry for more than 10 seconds, otherwise it will be damaged.)
And is either of the valve switch lights on at the time? One has to be on, otherwise the valve is not open properly.
And are you sure there is something liquid to discharge in either of the tanks?
And have you extended the hose fully? There may be a kink in it.
And has it ever worked?
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Old 10-07-2016, 05:23 PM   #3
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Can you hear the valve opening when you activate the toggle?

When you push the switch, you should hear the valve motor run, the motor turn off after it opens the valve, simultaneously with the valve opening the red light on the selected tank valve illuminates.

If you don't hear the valve motor run, the valve is not open.


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Old 10-07-2016, 05:42 PM   #4
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Quote:
Originally Posted by UKDUDE View Post
Can you hear the macerator spinning fast without the typical sound that it's under load? (Don't run the macerator dry for more than 10 seconds, otherwise it will be damaged.)
And is either of the valve switch lights on at the time? One has to be on, otherwise the valve is not open properly.
And are you sure there is something liquid to discharge in either of the tanks?
And have you extended the hose fully? There may be a kink in it.
And has it ever worked?
Thanks.
I can hear it running and can see it spinning without the typical sound when it is under load. I turn it off quickly since nothing is coming out.
My black water tank is 2/3 full
The hose is fully extended and open
It has never worked consistently
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Old 10-07-2016, 05:45 PM   #5
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Quote:
Originally Posted by M and R View Post
Can you hear the valve opening when you activate the toggle?

When you push the switch, you should hear the valve motor run, the motor turn off after it opens the valve, simultaneously with the valve opening the red light on the selected tank valve illuminates.

If you don't hear the valve motor run, the valve is not open.


Mike
I can hear the valves open. I have tried both tanks unsuccessfully. When each tank is open the red light comes on.

Thanks
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Old 10-07-2016, 05:49 PM   #6
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To make matters worse I took it in for service and they showed me how to manually dislodge the motor. That's it. First time trying it since I brought it home. That was two weeks ago. I guess they didn't really test it. And they made me pay since there wasn't anything wrong with it. ???
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Old 10-07-2016, 06:24 PM   #7
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UKDUKE

As a last resort I followed the hose all the way back to where it connects with the hose reel. There lies the problem. The hose it "smashed" right at the connection. I lifted the hose up at hose reel and wah lah it works. It's not a great or permanent solution but will work in the mean time.

I'll attempt to post a pic though it's not all that great.

Thank you both.
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Old 10-07-2016, 06:38 PM   #8
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Glad you found it. I've had my hose develop a pin hole on the nozzle end so I had to trim the hose and reattach the nozzle. I guess getting to the hose at the reel end may be more difficult, so worth getting the dealer to do it for you under warranty.
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Old 10-08-2016, 01:12 PM   #9
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Same problems on both ends of our macerator hose - kink at the hose reel so had to cut that out and reattach. Also wrapped up the pin holes on the valve end and now wonder if I am storing it correctly as I often have to bend it with more force than I would like to be sold to get in the box and close the lid. Any guidance out there. Hi Yo Ag
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Old 10-08-2016, 02:38 PM   #10
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Same problems on both ends of our macerator hose - kink at the hose reel so had to cut that out and reattach. Also wrapped up the pin holes on the valve end and now wonder if I am storing it correctly as I often have to bend it with more force than I would like to be sold to get in the box and close the lid. Any guidance out there. Hi Yo Ag

Always fully extend the hose, and carefully wind it in guiding it with a gloved hand so that its rewound evenly from one side to the other. Then stop when about 18" are remaining, and use that length to create a loop inside the box. It's much easier that way than struggling with a small length and creating a kink which will eventually become a pin hole.


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Old 10-08-2016, 05:17 PM   #11
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Good guidance. Thank you Ukdude. Now if I can figure out how to remove and replace that "screwless" clamp to cut off the damaged section. Any idea as to how to remove and reuse it?
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Old 10-08-2016, 05:28 PM   #12
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Good guidance. Thank you Ukdude. Now if I can figure out how to remove and replace that "screwless" clamp to cut off the damaged section. Any idea as to how to remove and reuse it?

My problem was just on the discharge (nozzle) end, so I cut off the hose with a light saw, removed the nozzle, and replaced it with a screw clip. Easy. I'm not sure about the reel end though. Maybe it's the same but harder to get to. Good luck.


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Old 10-08-2016, 08:48 PM   #13
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My problem was just on the discharge (nozzle) end, so I cut off the hose with a light saw, removed the nozzle, and replaced it with a screw clip. Easy. I'm not sure about the reel end though. Maybe it's the same but harder to get to. Good luck.


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Aargh - I always get confused with this since we call it a Jubilee Clip in the U.K. I believe it's called a hose band over here. Sorry!


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Old 10-08-2016, 09:50 PM   #14
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To fix any issue at the reel end of the hose, you must remove the reel cover. It's not hard, but it's not much fun, either.

To remove the cover, you will need to raise up the streetside of the vehicle so there will be enough room to work, and to remove the cover.

After the vehicle has been raised up, there are 4 screws (or in my case, just 3) that hold the cover on, and it is easy to figure that out when you take a look at it. But you have to remove the 1" hose from the connection on the reel that pokes through the cover first so you can remove the cover itself, and to do that, you either have to remove the other end off the macerator, or loosen the clamp so the hose will turn (which is what I did because it's a bear to put back on) as you unscrew the 1" threaded adapter from the reel inlet connection.

The hose itself is held onto the reel with two clamps that screw onto the center hub, and the hose is pushed onto the right angle adapter in the center of the reel. This adapter is connected to a mechanical seal and the other side screws into the 1" hose.

Replace the cover, and you are done. Hope that helps.
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