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Old 10-11-2016, 02:39 PM   #15
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By the way, if you have to replace the macerator hose, it's not easy to find a 3/4" PVC ID 1" OK diameter hose any, at least for me. I could find nothing similar locally or on the net. The AS dealer said AS would sell me 20' for $100.00, plus his markup and shipping. They would not give him the manufacturer's name or source.

I ended up ordering Kanaflex Flexible PVC Heavy Duty Water Suction and Discharge Hose from Amazon:

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

It's actually a bit smaller than 1" so I had to use a different adapter. For some reason, when I ordered it, the cost for 100 feet was only about $38.00. Now it's closer to $100. Because it's a bit smaller, I could get about 3' more on the reel. It seems just as solid as the original and Kanaflex is a good brand.

To replace the hose, you have to remove the reel cover as my previous post states. It took an hour or so to complete and was not as difficult as I expected.
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Old 10-11-2016, 03:36 PM   #16
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The macerator hose came from Shoreline Reels:
http://www.trci.net/products/shoreli...eels-rv-marine
Last time I looked they had replacement parts listed on their website, but I don't see them this time.
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Old 12-16-2016, 02:42 PM   #17
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I have a related macerator problem that this group may be able to assist in answering. The hose reel will no longer turn. I hear the motor noise for both retract and extend, but no movement. I called Airstream tech support and they think that the reel gear may be shot on this four month old 2017 AI. I learned early on to fully extend the hose when operating the system so I avoid the earlier referenced kinks. Now I have this issue with no movement in or out. I was able to roll a few inches back onto the reel and then carefully store the long length of hose in the small compartment behind the door and in front of the reel. Any easy answer on this you can suggest? I plan to take to dealer to resolve, but that is a two hour drive and all day commitment for me.
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Old 12-17-2016, 09:38 AM   #18
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If the motor is trying to move the reel, and you can hear it when you turn it on, and the reel does not move, and it doesn't blow a fuse after a few seconds, then they are probably correct, something in the gear housing has failed.

You could remove the housing cover (held in with 2 or 3 screws) and take a look around and see if anything is jammed, but again, that fuse will quickly blow if the motor is drawing high amps if it is jammed and can't move.

On the other hand, if the gear or rather motor to gear connection is bad, and the motor is just spinning loosely, no fuse would blow. It could be that whatever holds the motor to the gear has failed. It likely is nothing more than a loose or now missing screw. If the gear itself has failed, I think it would sound like a load of rocks trying to move inside the housing when you turn it on.

They will simply replace the entire assembly. It is not an easy job, so the two hour trip would likely be worth the effort since it is still in warranty.

Good luck.
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Old 12-23-2016, 01:39 PM   #19
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Have had similar problems. Have not noticed if hose is kinked but maybe that is my problem. Mine works sometimes just fine other times not at all. Last time I tried to empty my black water tank, I was just getting a trickle. I actually removed the hose between the tank and the macerator to see if there was a clog. There was not but what a mess! Anyway, I was about to give up when I extended the hose one more time and all of sudden it worked. Obviously not a good design.
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Old 12-23-2016, 02:44 PM   #20
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Quote:
Originally Posted by rogertharris View Post
Have had similar problems. Have not noticed if hose is kinked but maybe that is my problem. Mine works sometimes just fine other times not at all. Last time I tried to empty my black water tank, I was just getting a trickle. I actually removed the hose between the tank and the macerator to see if there was a clog. There was not but what a mess! Anyway, I was about to give up when I extended the hose one more time and all of sudden it worked. Obviously not a good design.
Are the valves opening correctly? The light on each switch should come on, one at a time.
You should always fully extend the hose when dumping, and in the process inspect it for kinks, and minor holes, etc. Then carefully wind it in, using a gloved hand, guiding the hose so that it wraps around the reel neatly from one side to the other. i.e. not haphazardly criss-crossing over.
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Old 12-27-2016, 10:49 AM   #21
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Quote:
Originally Posted by UKDUDE View Post
Are the valves opening correctly? The light on each switch should come on, one at a time.
You should always fully extend the hose when dumping, and in the process inspect it for kinks, and minor holes, etc. Then carefully wind it in, using a gloved hand, guiding the hose so that it wraps around the reel neatly from one side to the other. i.e. not haphazardly criss-crossing over.

Thanks for the advice. Will make sure I fully extend hose when dumping. I have not been doing that.
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Old 12-27-2016, 08:54 PM   #22
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For anyone who is looking for a macerator discharge hose replacement, I found this 1", 20 foot hose complete with valve for about $60. It looks pretty close to the one in my AI. Manufacturer is "Clean Dump."


https://www.amazon.com/Clean-Dump-CD...macerator+hose
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Old 12-27-2016, 08:59 PM   #23
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Good find! It looks almost identical.
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