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Old 12-10-2013, 08:52 AM   #15
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On mine you do have to close it with authority though I would not quite call it a full on slam, but the main thing I have found is that you have to follow through with the close. That is to say you can't give it a big shove and then let go 12 inches before it hits the strikers, you have to pull all the way till it stops (or at least don't quit pulling before the final inch of travel). And my wife can't close it, I have to do it everytime. VERY annoying. No amount of adjustment has improved it for me.
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Old 12-10-2013, 09:02 AM   #16
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Same here. Putting your left hand in the middle of the door and pushing the back in at the end of travel seems to help. Or just closing fast works. Just hard to do when headed uphill.
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Old 12-10-2013, 11:10 AM   #17
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... I agree the problem is my MB dealer will not touch it as he says it is Airstream responsibility....
Wow I just don't understand how a MB Sprinter dealer can say this is an Airstream responsibility. Oh well.

I do have to slam mine shut firmly, but no more that my old Ford E350 with sliding side door. One thing I've found you don't want to keep pulling forward on the handle when door makes contact with the latches. If I do it just won't close fully. I have to get it rolling fast in the last few inches of travel with my hand off the handle and then it will fully latch closed.
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Old 12-10-2013, 11:21 AM   #18
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Wow I just don't understand how a MB Sprinter dealer can say this is an Airstream responsibility. Oh well.
Not that difficult to understand. As soon as Airstream installed that sliding step, which has limit switches in the door hardware to tell when to slide the step in or out, it became an Airstream issue, because the door has been modified by the installation of those switches.

Airstream naturally will counter, "It's not our step limit switches causing the problem, so take it to Mercedes."

That's the great flaw in not having a single warranty that covers the whole vehicle.

It becomes even more complicated when you add an alarm system that will tell whether the door is open or closed with the engine is off, because that's yet another sensor added to the door, so fingers can be pointed three ways instead of two.
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Old 12-10-2013, 03:54 PM   #19
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Not that difficult to understand. As soon as Airstream installed that sliding step, which has limit switches in the door hardware to tell when to slide the step in or out, it became an Airstream issue, because the door has been modified by the installation of those switches....
...
Ah yes! Agree that Airstream has modified the sliding door. But I think it's more the half door stop that they installed that could cause the MB Dealer to say the door not closing is an Airstream issue. I'm pretty sure the sliding step is just using the existing limit switches installed by MB via the Parametric Special Module (PSM). MB Sprinters have had an electric side step option since 2008. But it has only been offered this year in NAFTA market.

Airstream Half Door Stop part sheet and Sprinter Electric Step Option sheet attached. Also see factory step at the link.
NCV3 Factory Electric Step Side Door T57 Right Side Sliding Door - Sprinter-Forum
Attached Files
File Type: pdf Airstream Interstate Door Half Stop.pdf (35.5 KB, 45 views)
File Type: pdf T57 Electric Step.pdf (186.0 KB, 29 views)
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Old 12-10-2013, 09:39 PM   #20
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Anyone have this on their AS? Electric sliding door. http://youtu.be/6NcvIXeQK6A. I've contacted the dealer for a quote.
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Old 12-10-2013, 09:54 PM   #21
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That looks a lot simpler the one I saw from England. I wonder if it could be made to stop at the new intermediate halfway stop?
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Old 12-10-2013, 10:35 PM   #22
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I would take the stop out if I had to. Opening and closing that door is a huge pain.
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Old 12-11-2013, 04:32 PM   #23
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One thing to check

My 2013 AS always seemed like it required too much force to close the slider. When I brought the van in for it's first service A I was told that it was normal.

A few month ago I had an opportunity to visit a AS dealer that had several Interstates on site and compared the door closing with mine. All the new models I test closed much easier.

Looking back over everything I finally noticed that the weatherstripping in the upper cover of the door was bunched up. I still need to have MB redo the entire seal, but I was able to redo it for the most part by hand. It's not perfect, but it's made a huge difference in the about of force required to close.
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Old 12-12-2013, 07:12 AM   #24
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MB claims Airstream altered the door and added weight with different windows and outside covers therefore MB cannot guaranty the proper function and it is up to AS to insure the proper function.
I removed the stop so I have a better swing but it is not closing consistent and the "open door" alarm only comes on when you in gear which means now you have to park again and re-close the door. What a pain in the .......
Peter
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Old 12-12-2013, 11:12 AM   #25
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MB claims Airstream altered the door and added weight with different windows and outside covers therefore MB cannot guaranty the proper function and it is up to AS to insure the proper function.....
Good info Peter. I forgot about how much Airstream has added to the door with RV screen window and inside trim that is thicker and heavier than the MB versions. That combined with an intermediate stop gives MB dealers an out. But it should still be possible to get this door to work correctly.

Airstream is an Authorized Sprinter up fitter. They go though a rigorous review process to get this approval from Mercedes Sprinter Engineering. To me that means MB Engineering is OK with door mods. But it's the dealers that don't want to handle this as a warranty item. Guess we need to keep working this dilemma.
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Old 12-12-2013, 12:02 PM   #26
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That is one of the reasons I chose to buy from an Airstream dealer that is also a Mercedes Benz dealer. They fix these things one way or the other.
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Old 10-07-2014, 06:38 AM   #27
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Quote:
Originally Posted by PSchw View Post
MB claims Airstream altered the door and added weight with different windows and outside covers therefore MB cannot guaranty the proper function and it is up to AS to insure the proper function.
I removed the stop so I have a better swing but it is not closing consistent and the "open door" alarm only comes on when you in gear which means now you have to park again and re-close the door. What a pain in the .......
Peter
I check to see if the sliding door is closed properly by pressing the door-lock button. It won't lock if it's not fully closed. I do this right after someone closes the door, so I can tell him/her to slam it again if needed.
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Old 10-07-2014, 07:57 AM   #28
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It will never be minivan smooth - after all, the Sprinter is a commercial van, for heavy duty use. You just get used to slamming it.
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