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Old 05-23-2015, 02:05 PM   #1
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Rear Window Blowout

Anybody ever have this happen when closing their door?

Brand new 2015, 99 miles, leaving for our first Day-Trip. Guess Not.

Also....... Replacement by : Airstream, Mercedes or Safelite?
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Old 05-23-2015, 02:14 PM   #2
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Quote:
Originally Posted by Mordux View Post
Anybody ever have this happen when closing their door?

Brand new 2015, 99 miles, leaving for our first Day-Trip. Guess Not.

Also....... Replacement by : Airstream, Mercedes or Safelite?
New one on me!

Replacement by Airstream; those are not factory Sprinter rear windows, they're by CR Laurence, same as your tinted side windows.

On edit— interesting to see that the rear doors don't appear to be insulated; all I see is void spaces behind the plastic interior molding.
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Old 05-23-2015, 02:49 PM   #3
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Wow! Did the glass shatter or simply fall out? (Then shatter)
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Old 05-23-2015, 03:30 PM   #4
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Holy Blowout Batman!

Sorry this had to ruin your first trip. Hope you get it fixed quickly.

I'll make sure to take it easy when I close mine.
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Old 05-23-2015, 03:52 PM   #5
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Be interesting to see if Airstream foots the bill for this. Normally glass breakage is not covered by the warranty. Good luck!
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Old 05-23-2015, 07:28 PM   #6
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Rear Window Blowout

Those rear door windows are installed by Mercedes in the factory they are not an Airstream add-on. I recommend you go to a Mercedes Sprinter dealer for warranty replacement. You can also check with the Airstream dealer you bought it from to be sure. Mercedes may claim the window surround installed by Airstream caused the window to break - a possibility.


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Old 05-23-2015, 07:32 PM   #7
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Those rear door windows are installed by Mercedes in the factory they are not an Airstream add-on. I recommend you go to a Mercedes Sprinter dealer for warranty replacement. You can also check with the Airstream dealer you bought it from to be sure. Mercedes may claim the window surround installed by Airstream caused the window to break - a possibility.


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If these are stock Mercedes windows then the only place you'll be able to get it fixed is at a Mercedes dealer.
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Old 05-23-2015, 07:53 PM   #8
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From the picture, it appears that there was an adhesive failure unless the OP removed the glass after it broke.

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Originally Posted by Protagonist View Post

On edit— interesting to see that the rear doors don't appear to be insulated; all I see is void spaces behind the plastic interior molding.
They aren't. Discovered that when I was eliminating the plastic/metal interface squeaking. There's not a lot of room to put insulation but I stuffed what I could in the voids. I suppose if one wanted to drill holes in the stiffeners, you could shoot Great Stuff in those voids.
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Old 05-23-2015, 08:38 PM   #9
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I love the German engineering, takes me back to the AIR TIGHT VW that I had to crack a window to shut the door without slamming the door several times. Mercedes needs to have a one-way pressure valve for the Sprinter. (Protagonist, please tell me the proper name for that valve---I really appreciate your knowledge.)
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Old 05-23-2015, 08:41 PM   #10
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As far as removal, I only removed the loose glass around the edges after shatter, 95% of what is gone was gone on the blow out.

All that is left is the minuscule amount that is actually "adhesived" on. I did not attempt to actually clean the frame.

Now I have 2 differing theories on where to proceed. Is it Sprinter or CR Laurence(Airstream)?

Not that it matters on a holiday weekend, I am certain not to get a call back until Tuesday.
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Old 05-23-2015, 08:44 PM   #11
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Did the window shatter when it hit the ground? Hope no one was hurt. In answer to Mordux's question, I believe Mercedes is the proper place to go.
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Old 05-23-2015, 08:48 PM   #12
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Did the window shatter when it hit the ground? Hope no one was hurt. In answer to Mordux's question, I believe Mercedes is the proper place to go.
Shattered on Close. Safety Glass type shatter, millions of pieces flying.
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Old 05-23-2015, 08:53 PM   #13
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I love the German engineering, takes me back to the AIR TIGHT VW that I had to crack a window to shut the door without slamming the door several times. Mercedes needs to have a one-way pressure valve for the Sprinter. (Protagonist, please tell me the proper name for that valve---I really appreciate your knowledge.)
Check Valve maybe?
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Old 05-23-2015, 09:27 PM   #14
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If these are stock Mercedes windows then the only place you'll be able to get it fixed is at a Mercedes dealer.
Not true. Any good auto glass shop could replace that window. But this is a new van still under warranty. However I'm not sure glass is covered by warranty. Worth checking.
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