Thread Tools Search this Thread Display Modes
Old 11-22-2015, 08:22 AM   #15
2 Rivet Member
2015 Interstate Ext. Coach
Boynton Beach , Florida
Join Date: Oct 2014
Posts: 20
I removed the connection on the relay so our step opens while the engine is running when we open the sliding door. Found the tutorial here on this forum just search. It makes a huge difference and should bet set this way from the factory in my opinion. Also need to disconnect the relay alarm for the step. This alarm will not affect the awning alarm on 2015 models.

CraigL is offline   Reply With Quote
Old 11-22-2015, 03:50 PM   #16
2 Rivet Member
nesoutlook's Avatar
2013 Interstate Coach
Boca Raton , Florida
Join Date: Sep 2013
Posts: 45
Where is this relay located? I can't tell you how many times I wished the step was out when the engine was running. I am surprised I haven't twisted my angle.

Sent from my iPad using Airstream Forums

nesoutlook is offline   Reply With Quote
Old 11-23-2015, 06:38 PM   #17
1 Rivet Member
2012 Interstate Coach
Elk River , Minnesota
Join Date: Mar 2015
Posts: 14
Since I see my original post has gotten some attention. I should probably follow up with what I did to address my original issue.

I ended up taking it to a local mechanic that does side work on rv's. He took the step off and opened it up and found the gears stripped. In his humble opinion, the mechanical parts inside the step needed to be "beefed up"!

After finding out the cost of a new step, he decided to machine new parts and re-assemble the box. It ended up costing me about half of what a new step would've been and I believe I have a nicer set up now!
MN CakeEater is offline   Reply With Quote
Old 03-28-2018, 04:35 PM   #18
New Member
2012 Interstate Coach
Fort Wayne , Indiana
Join Date: Apr 2017
Posts: 1
Hello, the retractable step recently stopped working on my 2014 Interstate. I could hear the motor running itís cycle but no movement of step. I could manually push step in. I decided to investigate as it is a challenge to find a good service outlet this time of year in SE FL. I dropped the step assembly out, drilled out the rivots that hold the step case together and found the gear loose on motor. Tighten Allen set screw on motor shaft and reassembled. I must add, this project was a 3 hour project. But I had motivation to fix it when I heard a new step assembly is $800.
Text me if you have questions. 260-433-9300
Rvorderman is offline   Reply With Quote
Old 05-19-2018, 09:03 PM   #19
2 Rivet Member
2018 Tommy Bahama Interstate
Huntington Beach , CA
Join Date: Apr 2018
Posts: 36
Just FYI, the retractable step plug is located behind the drawers under the microwave on the 2018 AI. I was looking for the propane wire and there it was!

Boom23 is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Retractable electrical power cord replacement Excella CM Electrical - Systems, Generators, Batteries & Solar 4 07-19-2013 11:30 AM
Actuating Arm for Retractable Step(1988-345) robersonwill Classic Motorhomes 3 06-22-2012 07:44 AM
retractable cables gregcarleton General Interior Topics 25 08-16-2007 05:06 PM
Need 30 amp retractable GlenCoombe General Motorhome Topics 12 01-10-2006 05:35 PM
Retractable TV antenna jack simons Audio, Video & TV 1 11-01-2003 09:55 AM

Featured Campgrounds

Reviews provided by

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 04:26 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.