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06-09-2016, 11:48 AM
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#1
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2 Rivet Member
2016 Interstate Grand Tour Ext
Galveston
, Texas
Join Date: Aug 2012
Posts: 20
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Problem with Onan Generator
Having an issue with our Onan generator. Took the 2013 AI back to the dealer to have some tiny things repaired and discovered the generator could not start. They diagnosed the starter needs to be replaced but said we need to take it to a Onan dealer. We live close to Houston - does anyone know a place we should use for this work??
Just taking the AI out of storage - where it has been sitting since October. Maybe we should have been exercising it every month or so. Just hard to do when it's 45 miles away. Darn it.
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06-09-2016, 11:50 AM
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#2
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Overland Adventurer
1991 34' Excella
2009 34' Panamerica
Telluride
, Colorado
Join Date: May 2012
Posts: 2,476
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Doubt that not exercising the starter made ot fail.
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06-09-2016, 12:19 PM
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#3
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Rivet Master
1972 31' Sovereign
1975 31' Excella 500
Currently Looking...
Benton
, Arkansas
Join Date: Mar 2013
Posts: 5,868
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I have ten bucks that says it wasn't actually the starter that failed.
Superat stultitia.
__________________
The fact that I am opinionated does not presuppose that I am wrong......
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06-09-2016, 12:23 PM
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#4
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Overland Adventurer
1991 34' Excella
2009 34' Panamerica
Telluride
, Colorado
Join Date: May 2012
Posts: 2,476
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I was thinking that myself.....
Troubleshooting skills are at an all time low.
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06-09-2016, 01:06 PM
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#5
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Rivet Master
1972 31' Sovereign
1975 31' Excella 500
Currently Looking...
Benton
, Arkansas
Join Date: Mar 2013
Posts: 5,868
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Quote:
Originally Posted by AtomicNo13
I was thinking that myself.....
Troubleshooting skills are at an all time low.
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Yep.
Not to say that Onan wont change the starter, but I am betting that they find another problem "also".
Superat stultitia.
__________________
The fact that I am opinionated does not presuppose that I am wrong......
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06-09-2016, 01:24 PM
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#6
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Rivet Master
2014 Interstate Ext. Coach
Sedona
, Arizona
Join Date: Jul 2008
Posts: 1,084
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Did you check the Cummins Onan website for local dealers? I would probably choose one of them.
http://power.cummins.com/sales-service-locator
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06-09-2016, 01:32 PM
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#7
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Rivet Master
2024 Interstate 19
Fulton
, Maryland
Join Date: May 2010
Posts: 3,867
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Quote:
Originally Posted by galvestongrl
Having an issue with our Onan generator. Took the 2013 AI back to the dealer to have some tiny things repaired and discovered the generator could not start. They diagnosed the starter needs to be replaced but said we need to take it to a Onan dealer. We live close to Houston - does anyone know a place we should use for this work??
Just taking the AI out of storage - where it has been sitting since October. Maybe we should have been exercising it every month or so. Just hard to do when it's 45 miles away. Darn it.
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What are the symptoms? Does it crank at all? Is your battery voltage up above 12V?
- - Mike
2013 Interstate Lounge EXT on 2012 Sprinter
__________________
- - Mike
--------------------------
2024 Airstream Interstate 19e AWD
Previous: 2013 Airstream Interstate 3500 Ext Lounge
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06-09-2016, 02:00 PM
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#8
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Figment of My Imagination
2012 Interstate Coach
From All Over
, More Than Anywhere Else
Join Date: Dec 2011
Posts: 10,868
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Quote:
Originally Posted by galvestongrl
They diagnosed the starter needs to be replaced but said we need to take it to a Onan dealer. We live close to Houston - does anyone know a place we should use for this work?
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The Onan website includes a dealer locator. I'm pretty sure there is at least one in the Houston area.
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06-09-2016, 02:35 PM
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#9
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Adventure Gypsy
2015 Interstate Grand Tour
Phoenix
, Arizona
Join Date: May 2016
Posts: 23
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Possible link
Here is a link to a service in Houston that should be able to help with Cummins Onan generator service and repair.
http://www.funroads.com/coachcare/houston/
Hope this helps. Let me know, as I have one here in Phoenix that I would consider using.
__________________
Kenneth
2015 AI Grand Tour on 2014 MB Sprinter
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06-09-2016, 02:50 PM
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#10
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Rivet Master
2007 Interstate
League City
, Texas
Join Date: Oct 2014
Posts: 6,139
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Quote:
Originally Posted by kupchu9702
Here is a link to a service in Houston that should be able to help with Cummins Onan generator service and repair.
http://www.funroads.com/coachcare/houston/
Hope this helps. Let me know, as I have one here in Phoenix that I would consider using.
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I looked it up. FWIW, that is not a location in which I personally would leave my Interstate unless the vendor would agree to store it in a warehouse and they had on-site security. One or two of my clients in that area keep their gates manned at all times.
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06-09-2016, 04:49 PM
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#11
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3 Rivet Member
2005 25' Classic
1986 32' Excella
1965 22' Safari
2006 22' Interstate
Newark
, Delaware
Join Date: Jul 2013
Posts: 145
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I had a similar problem with my 2007 AI. The generator wouldn't start the day I brought it home from the dealer. Multiple trips to Colonial Airstream until they decided I needed to go to an Onan service center. Took it to Camping World who pulled the generator, kept if for over two weeks, and then charged me over $400 to reinstall the brand new generator. They said it was installed improperly by Airstream.
Multiple letters and emails to Colonial were fruitless. Finally I called Airstream and my money was refunded. It took over two years for me to get my money back.
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06-09-2016, 08:20 PM
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#12
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Rivet Master
2024 Interstate 19
Fulton
, Maryland
Join Date: May 2010
Posts: 3,867
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Quote:
Originally Posted by Chatooga11
I had a similar problem with my 2007 AI. The generator wouldn't start the day I brought it home from the dealer. Multiple trips to Colonial Airstream until they decided I needed to go to an Onan service center. Took it to Camping World who pulled the generator, kept if for over two weeks, and then charged me over $400 to reinstall the brand new generator. They said it was installed improperly by Airstream.
Multiple letters and emails to Colonial were fruitless. Finally I called Airstream and my money was refunded. It took over two years for me to get my money back.
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Wow - glad you got reimbursed by Airstream.
- - Mike
2013 Lounge EXT on 2012 Sprinter
__________________
- - Mike
--------------------------
2024 Airstream Interstate 19e AWD
Previous: 2013 Airstream Interstate 3500 Ext Lounge
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07-19-2016, 04:12 AM
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#13
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4 Rivet Member
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton
, Florida
Join Date: Jul 2011
Posts: 358
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I'm getting low oil pressure warning when run generator on a sloped angle But runs ok when level.
Just low oil??
And what oil recommended if so?
Sent from my iPhone using Airstream Forums
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07-19-2016, 07:06 AM
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#14
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3 Rivet Member
2009 Interstate
Bethesda
, Maryland
Join Date: Oct 2009
Posts: 138
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+1 on checking the oil level which won't allow a start if the level is too low. Possible they ran the starter too long when the manual says not to run it for long periods. Even a slightly low oil level will allow the Onan to start but stall when you add a load like the AC.
__________________
2009 Airstream Interstate
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07-19-2016, 09:20 AM
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#15
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Rivet Master
2015 Interstate Ext. Coach
San Diego
, California
Join Date: Feb 2014
Posts: 666
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Quote:
Originally Posted by Teamaron
I'm getting low oil pressure warning when run generator on a sloped angle But runs ok when level.
Just low oil??
And what oil recommended if so?
Sent from my iPhone using Airstream Forums
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I didn't anticpate any freezing temperatures and used Pennzoil 30w when I changed mine.
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07-19-2016, 06:31 PM
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#16
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4 Rivet Member
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton
, Florida
Join Date: Jul 2011
Posts: 358
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I'm pretty sure it's low oil. But the question is what oil was used when it was last changed.
Onan doesn't recommend mixing oils.
Sent from my iPhone using Airstream Forums
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07-19-2016, 06:36 PM
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#17
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4 Rivet Member
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton
, Florida
Join Date: Jul 2011
Posts: 358
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Sent from my iPhone using Airstream Forums
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07-28-2016, 11:24 AM
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#18
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4 Rivet Member
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton
, Florida
Join Date: Jul 2011
Posts: 358
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Yup
Low oil
A few syringe squirts of Onamax 15-40 did the trick.
Sent from my iPhone using Airstream Forums
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07-28-2016, 12:26 PM
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#19
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1987 Avion 34W owner
Vintage Kin Owner
Good Ol'
, USA
Join Date: Mar 2014
Posts: 2,090
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Problem with Onan Generator
I'm guessing that Onamax oil is expensive, like everything Onan?
Tractor Supply Co.'s Traveller brand of 15W-40 oil is service rating CJ-4/SN ( high service rating ) and is usually at a very good price.
Just passing that along if you'd like a very good oil at a reasonable price.
PaulnGina
1987 Avion 34W
1995 Ford F250 7.3L PowerStroke
Blessed and highly favored
__________________
I this great country!!!!
1987 Avion 34W
1995 Ford F250 7.3L PowerStroke
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07-28-2016, 02:05 PM
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#20
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4 Rivet Member
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton
, Florida
Join Date: Jul 2011
Posts: 358
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Quote:
Originally Posted by PaulnGina
I'm guessing that Onamax oil is expensive, like everything Onan?
Tractor Supply Co.'s Traveller brand of 15W-40 oil is service rating CJ-4/SN ( high service rating ) and is usually at a very good price.
Just passing that along if you'd like a very good oil at a reasonable price.
PaulnGina
1987 Avion 34W
1995 Ford F250 7.3L PowerStroke
Blessed and highly favored
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Thanks PaulnGina,
Actually it was more reasonable than I thought. $6 quart plus tax.
Sent from my iPhone using Airstream Forums
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