Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-11-2016, 11:41 PM   #1
2 Rivet Member
 
tlundell's Avatar
 
2015 Interstate Ext. Coach
Los Gatos , California
Join Date: Sep 2014
Posts: 59
Power Step Electrical

Here's a puzzler for the electrical wizards: Opened the sliding door on my 2015 Grand Tour, and the step did not come out. I assumed it might be the fuse, as had happened once before. Pulled the 15 amp fuse #10 and it looked fine. Stuck it back in the slot and I could hear the step extend on the other side. Hmmm. Suspected the fuse might be conducting intermittently, so replaced with fresh fuse. Tried again and same result. Step does not extend or retract (except when engine starts) unless I remove and reinsert the fuse. Ideas?
Tim
__________________

__________________
tlundell is offline   Reply With Quote
Old 09-12-2016, 09:24 AM   #2
Rivet Master
 
73shark's Avatar
 
2011 Interstate Coach
Overland Park , Kansas
Join Date: Aug 2011
Posts: 2,596
Possibly bad contacts in the fuse holder or bad wiring connection to the fuse holder. Next time, just try wiggling the fuse w/o removing it.

PS: Not a wizard yet, still working on apprentice.
__________________

__________________
Glass half full or half empty to an engineer is the glass is twice as big as it needs to be.

PM me for sale info on my 2011. SOLD!
73shark is offline   Reply With Quote
Old 09-12-2016, 07:18 PM   #3
2 Rivet Member
 
2017 Interstate Lounge Ext
- , VT, AZ, CA
Join Date: Jul 2016
Posts: 64
Might not seem perfectly logical, but often problems like this arise from a bad ground.
__________________
don000 is offline   Reply With Quote
Old 10-21-2016, 10:47 AM   #4
2 Rivet Member
 
tlundell's Avatar
 
2015 Interstate Ext. Coach
Los Gatos , California
Join Date: Sep 2014
Posts: 59
Just for anyone who was curious about this puzzler: I have been living with the strange power step experience for the past several weeks by quickly pulling and replacing the fuse in slot 10 in order to extend or retract the step, but finally called Airstream tech support to brainstorm the problem. They got back to me very quickly with the diagnosis, though the repair is going to involve the hassle of a trip to the dealer. One of the two relays in the circuit for step operation is apparently stuck and only activates when power is cut then restored through the removal and replacement of the fuse. The responsible relay is either in the step well circuitry or in (behind, under) the kitchen cabinet.
__________________
Tim
2015 Interstate Grand Tour
WBCCI Member #5506
tlundell is offline   Reply With Quote
Old 11-01-2016, 12:18 PM   #5
1 Rivet Member
 
2014 Interstate Coach
Corsicana , Texas
Join Date: Jun 2015
Posts: 6
I'm having same issue with my 2014 1/2. I can manually pull steps in or out and when the sliding door is opened or closed you can hear the motor running but steps won't come out. Did you get your steps working?
__________________
aoldpiddler is offline   Reply With Quote
Old 11-01-2016, 02:23 PM   #6
Rivet Master
 
Boxster1971's Avatar

 
2013 Interstate Coach
Fulton , Maryland
Join Date: May 2010
Posts: 1,781
Quote:
Originally Posted by tlundell View Post
Just for anyone who was curious about this puzzler: I have been living with the strange power step experience for the past several weeks by quickly pulling and replacing the fuse in slot 10 in order to extend or retract the step, but finally called Airstream tech support to brainstorm the problem. They got back to me very quickly with the diagnosis, though the repair is going to involve the hassle of a trip to the dealer. One of the two relays in the circuit for step operation is apparently stuck and only activates when power is cut then restored through the removal and replacement of the fuse. The responsible relay is either in the step well circuitry or in (behind, under) the kitchen cabinet.
I was about to send a response that it was probably a relay - then I read your post and confirmed my suspicions. Good job!
__________________
Boxster1971 is offline   Reply With Quote
Old 11-02-2016, 03:40 PM   #7
1 Rivet Member
 
2015 Interstate Ext. Coach
Beaufort , South Carolina
Join Date: Dec 2014
Posts: 10
I am having the same problem with my 2015. I discovered the same that by pulling the 15 amp fuse the step will extend. Took the van to my dealer. All day and no one could figure it out. They thought it might be the contacts in the door but that was not it. Here is the funny thing. Three days ago everything started working correctly extending and retracting when it was suppose to VERY HAPPY. Then S___ it got stuck retracting half way. Would not do anything in or out. Started the van and it would not retract and now I had a beeping that would not quit. So I pulled the 10 amp beeping stopped. Pulled the 15 amp and put it back and still stick. Had to pull out a wrench and manually retract the step. Now it does not work at all.

Any ideas?
__________________
WBS248 is offline   Reply With Quote
Old 11-02-2016, 10:40 PM   #8
2 Rivet Member
 
tlundell's Avatar
 
2015 Interstate Ext. Coach
Los Gatos , California
Join Date: Sep 2014
Posts: 59
WBS-- Sorry that yours has gotten worse...we have lived with the inconvenience of pulling/replacing the fuse to get it extended, but have not had an issue with retraction on starting engine. Factory was quite certain that it is a relay problem, one of the two in the step motor circuit, but it will take trial and error to figure out which one. Until/unless my situation deteriorates further, I will defer the trek to the dealer until I have a couple of fixits to address. Good luck....your dealer should be able to diagnose and repair using the circuit diagram.
__________________
Tim
2015 Interstate Grand Tour
WBCCI Member #5506
tlundell is offline   Reply With Quote
Old 11-04-2016, 02:43 PM   #9
2 Rivet Member
 
southjk's Avatar
 
Currently Looking...
2015 Interstate Grand Tour
midland , Texas
Join Date: Jan 2008
Posts: 45
I've got the same problem in a 2015 GT. I've been manually pulling the step in and out as needed to avoid the insane beeping. Still haven't figured out how to stop the graveling sound of something in the step when pushed in.
__________________
southjk is offline   Reply With Quote
Old 11-04-2016, 02:44 PM   #10
2 Rivet Member
 
southjk's Avatar
 
Currently Looking...
2015 Interstate Grand Tour
midland , Texas
Join Date: Jan 2008
Posts: 45
Where is the fuse panel, the one in front or rear.
__________________
southjk is offline   Reply With Quote
Old 11-04-2016, 09:56 PM   #11
Rivet Master
 
UKDUDE's Avatar
 
2014 Interstate Ext. Coach
Sedona , Arizona
Join Date: Jul 2008
Posts: 948
Quote:
Originally Posted by southjk View Post
Where is the fuse panel, the one in front or rear.

The step 20 amp fuse is located in the Sprinter fuse panel under the driverís seat, position F-10.


Sent from my iPad using Airstream Forums
__________________

__________________
UKDUDE is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Step by Step 1959 Over59 1954 - 1959 Overlander 237 11-18-2015 03:41 PM
How About a Collection of Step by Step Repair Procedures? josephhh Airstream Motorhome Forums 32 07-06-2015 09:47 PM
STEP-BY-STEP Shell-Off Floor Replacement A-Merry-Can Repairing/Replacing Floor &/or Frame 794 04-29-2013 07:49 PM
Step-by-step sewing an awning yukionna Awnings 11 12-28-2006 01:37 PM
Need step by step instructions Grady White Repairing/Replacing Floor &/or Frame 3 06-25-2002 02:35 PM


Virginia Campgrounds

Reviews provided by



Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 03:49 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.