I had a VERY BAD air conditioner warranty experience with the Buda dealer several years ago, to include listening to their sales dept maligning their own Customers while I was reading a magazine while waiting on my A/S. It really made me angry as I spent over 28 years in marketing with an oil company and understand that without the Customer business canít exist.
Additionally, I do not think very highly of a dealer on North I-45 as they bent my tongue jack, tried to tell me I bent it, and then when I overwhelmed them with logic tried to replace it with a cheaper 2,000# jack (the OEM jack as 3,500#). They finally acquiesced to my demand and ordered the OEM jack. When it arrived a week or so later they installed it incorrectly (set screws attaching the gear head not installed correctly), but I was able to hook up, tow it to my home and correct the error of their ways; never again will have them do any mechanical work on my unit.
As Andy indicates Bob Jones RV has a good reputation, but I donít have enough experience with them to pass judgement.