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Old 10-29-2015, 02:30 PM   #1
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Help Please, mechanical issues w Interstate

I was about to leave for Texas and my 2014 Airstream Interstate is dead, battery has full charge but I have no electrical and when key is inserted in the ignition it will not turn. Does anyone have any suggestions?
Thanks in advance!
Greg
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Old 10-29-2015, 02:33 PM   #2
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Step on the brake pedal as you turn the key......really.
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Old 10-29-2015, 02:38 PM   #3
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Is the steering wheel turned? Wiggle the steering wheel, step on the brake and see if you can turn the ignition. Happened to me on another type of vehicle.

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Old 10-29-2015, 02:47 PM   #4
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Help Please, mechanical issues w Interstate

Try removing the neg battery cable from the battery, touching it to the positive cable, and then putting the cable back on the battery.


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Old 10-29-2015, 02:49 PM   #5
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Is the coach battery dead as well? The separator might not be working and it drained you car battery.. That happened to mine and they had to replace the separator.. Give it a jump and if it starts, that is most likely your problem..
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Old 10-29-2015, 02:51 PM   #6
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Several things it could be. Listed in no particular order:

1 - Shift lever isn't all the way up into Park.
2 - Steering wheel is locked when the key is off. But it may be binding against the locks. Wiggle the wheel.
3 - Battery is deader than you think, and there is no power to the RFID reader in the ignition switch.
4 - If you have more than one vehicle with RFID-chipped keys, a key from a different vehicle is too close to the ignition switch. I have to keep my two vehicles' keys on separate rings for just that reason.
5 - Chassis battery disconnect down by the accelerator pedal came loose, possibly as a result of accidentally being kicked, which kills power to the ignition system including the RFID chip reader in the switch.
6 - Blown fuse under the dash. Fuse #2 (25A) is electronic steering lock and Fuse #3 (10A) is start switch. Either one could cause the ignition switch not to work.
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Old 10-29-2015, 04:35 PM   #7
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Maybe a little early for a 2014 but check the Y-Cable which is common failure and a periodic replacement item.
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Old 10-29-2015, 04:57 PM   #8
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Quote:
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Maybe a little early for a 2014 but check the Y-Cable which is common failure and a periodic replacement item.
In case I have this problem in the future, what's a Y-cable?
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Old 10-30-2015, 04:59 AM   #9
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The Y cable runs from the battery to the alternator and starter. Check the voltage with the van running, (13.5-14.2), and the clip that attaches to the transmission which tends to fail. Earlier models had more of a problem as the part was improved but can still be a failure point. The symptoms typically are a click when the key is turned to start on a good battery but voltage irregularities can result in a no-charge state as well. Online the OE part is less than $70.
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Old 10-30-2015, 06:37 AM   #10
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Quote:
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Check the voltage with the van running, (13.5-14.2), and the clip that attaches to the transmission which tends to fail.

The symptoms typically are a click when the key is turned to start on a good battery but voltage irregularities can result in a no-charge state as well.
Catch-22. The OP cannot even turn the key in the ignition and so can't tell if the Y-cable is the problem.
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Old 10-30-2015, 11:40 AM   #11
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Regular issues with auto's not starting . . .

Always check the cables for tightness. You shouldn't be able to turn the cable on the post. That said, I don't own your machine but am only speaking of problems I had in the past with batteries in vehicles.

I wish you the best of luck a remain open so as to consider all suggestions. Correct key - nothing out-of-date if that matters. If using a key fob (push-buttons on plastic key), does it have a battery?

Turn on lights and radio to check power of battery.

Back in the old days some of our vehicles on the farm would lock up where the old starters wouldn't turn until you rocked the vehicle!

Again, I wish you the best. At my age, failure is part of the equation. It all works out though! jd
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Old 10-30-2015, 11:46 AM   #12
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Originally Posted by ghaag View Post
I was about to leave for Texas and my 2014 Airstream Interstate is dead, battery has full charge but I have no electrical and when key is inserted in the ignition it will not turn. Does anyone have any suggestions?
Thanks in advance!
Greg
Ours has had this problem a few times, and jiggling the steering wheel has resolved it.


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Old 10-30-2015, 03:07 PM   #13
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Last year I too had that problem and tried all of the above, to no avail. I even tried a different key fob and key. Nothing worked. Mercedes came out and connected their expensive code reader on (I tried my "cheap" one first). Anyway nothing seemed to happen. The technician tried reading the codes again when some dash lights flashed for no apparent reason, then the vehicle started. The technician had no idea what happened. He thought it may be a computer issue. Since that time I never had another problem with the unit. Who knows? Gremlins perhaps
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Old 11-01-2015, 04:15 PM   #14
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I am embarrassed to say I did not know there was a second battery under the drivers seat, which is apparently the main battery. This one was completely dead and as a result nothing worked. As soon as they replaced that battery everything went back to normal. Thanks to everyone for their help!
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