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Old 03-26-2015, 07:47 PM   #71
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Hard to believe but maybe we actually need to send the dispatcher a pic of a flatbed when a tow is needed.
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Old 03-26-2015, 07:52 PM   #72
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Sooooo funny!!! But, you may actually have a good idea. Always keep a photo of a flat bed on your phone, just in case.
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Old 03-26-2015, 08:54 PM   #73
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Nope. Flat bed guy can't do it. Said the rv is too low and bumper will scrape getting it up on the flat bed with the wench. He's requesting his company send a different kind of flat bed that's bigger even lower to the ground. ho hum. Think I'll have a stiff drink.
You guys had better take it easy with me..... I just had a knee replacement last Friday, and all this rolling around in hysterics is putting me in extreme pain. And next time please make sure you also request a much slimmer wench. 😝



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Old 03-26-2015, 08:57 PM   #74
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I had the same problem when getting on a flatbed tow w/ a '87 IROC-Z because the air dam was so low. The tow operator and I had to lift the front end while the winch (he left his wench at the office) pulled it on. Not possible w/ a Sprinter unless the Hulk is nearby.
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Old 03-26-2015, 08:58 PM   #75
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Sooooo funny!!! But, you may actually have a good idea. Always keep a photo of a flat bed on your phone, just in case.
Try to get one of the one that finally works.
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Old 03-26-2015, 09:19 PM   #76
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I've used roadside assistance three times in last two years. Once from MB, once from Coach-Net and once from Allstate for my car. All situations required lots of patience and waits of several hours. It think it's just the nature of the business to the lowest bidders.
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Old 03-26-2015, 09:36 PM   #77
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I'm still waiting for the 'wench' to arrive from my last towing experience, which was a 36 foot diesel motor home!!! Now THAT was interesting!!!!!!
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Old 03-26-2015, 10:00 PM   #78
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wench....winch....whatever....at this point, we'll take whichever arrives first!!!
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Old 03-27-2015, 06:49 AM   #79
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Sooooo funny!!! But, you may actually have a good idea. Always keep a photo of a flat bed on your phone, just in case.
Seriously - this IS a good idea. Can we have a pic?? Or several??

As for this whole escapade transpiring in San Diego, I was convinced by another Interstate owner to get Good Sam coverage because of the potential for towing-related financial catastrophe. He had to get flat-bedded when he was NOT in a convenient urban location and he said that the vendor billed Good Sam for... I believe it was about $1,500 to return his Interstate to the nearest dealer, which obviously wasn't very near. In view of that possibility, can I accept $79 a year or whatever it was to purchase that coverage? Um, yes.
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Old 03-27-2015, 09:10 AM   #80
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If/when this miraculous flat bed tow truck appears, I will take some pictures and will share them on this forum.

Hoping this is over today.

Afraid the real escapade, of actually figuring out what's wrong with the rv and getting it repaired, may be worse than the towing escapade.
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Old 03-27-2015, 10:18 AM   #81
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It's handy, when you ask for a flatbed tow, to remind then that your vehicle is 23 feet long (or 25 feet for an EXT) and 10 feet high.

If they don't send a flatbed tow truck that's both long enough and low enough, and instead send a "spectacle lift" truck, it can still be towed.

BUT for towing over 30 miles and/or over 30mph on a spectacle lift truck, they would have to drop the drive shaft. A spectacle lift cannot be hooked up to the rear tires, unless you want to risk damage to your propane fill port and your generator. For some reason, tow truck drivers hate to have that pointed out to them; it's as if you're trying to tell them how to do their jobs or something.
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Old 03-27-2015, 12:48 PM   #82
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Protag...yep, yesterday they tried to talk us into towing with one of those trucks you mentioned. Said they'd disconnect the drive shaft. I told them it sounded like a very bad idea.

They also tried to talk us into towing by hooking front up to a truck and putting the back end on some kind of dolly. I also put the kabosh on that.

Here's my actual morning update on this...

Mercedes Sprinter called. They have our vehicle. I don't know how it got there or when it got there. I suspect they sent out a bigger flat bed yesterday evening and just never told us.

Funny thing is though, that they dropped it off at the Mercedes dealership, which is 1/4 mile up the road from the Sprinter division. So now they have to figure out how to get it to the Sprinter building.

Feeling like someone is playing a joke on us..."You're on Cadid Camera!"
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Old 03-27-2015, 01:49 PM   #83
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OMG... Yep the sprinter service dept is on Dagget. Not sure why Mercedes SD would even accept it unless sprinter service was closed.
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Old 03-27-2015, 01:50 PM   #84
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Protag...yep, yesterday they tried to talk us into towing with one of those trucks you mentioned. Said they'd disconnect the drive shaft. I told them it sounded like a very bad idea.
It's actually according to the Sprinter Operator's Manual. Page 248 and 249 of the 2011 Edition; probably the same pages for newer editions. Towing on a flatbed IS preferred, but use of a rigid towing bar is acceptable.
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