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Old 04-15-2010, 10:55 AM   #1
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wayneskid's Avatar
2010 22' Interstate
Anchorage , Alaska
Join Date: Mar 2010
Posts: 516
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Thumbs up FYI - MB/FL Roadside Assistance

I'm going to be picking up a new 2010 Airstream Interstate 3500 (2008 FL chassis) in Eugene Oregon and driving it back to Alaska through BC and YT. Knowing that official Sprinter service could be hundreds of miles away if I had a breakdown I submitted the question about Roadside Service in remote locations via the Sprinter website.

Here is the response I received:

"Thank you for your additional email.
In response to your inquiry, for warranty repairs, Roadside Assistance will provide towing to the closest authorized dealer, even if the distance is several hundred miles.

We hope you find this information helpful.

Susan C.
Mercedes-Benz-Sprinter USA"

Notice the "even if...." part. I hope I don't have to test this!

WS in AK

- wayne
2010 Interstate 3500 Twin Bed
(2008 Freightliner CRD Sprinter)
AIR #44779
TAC AK-1 !!
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Old 04-15-2010, 11:24 AM   #2
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2015 25' FB Flying Cloud
2012 23' FB Flying Cloud
2005 25' Safari
Santa Rosa Beach , Florida
Join Date: Jul 2006
Posts: 11,002
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I guess it is a Mercedes-Benz, after all.


SuEllyn & Brian McCabe
WBCCI #3628 -- AIR #14872 -- TAC #FL-7
2015 FC 25' FB (Lucy) with HAHA
2005 Suburban 2500 Quadrasteer (Olivia) & 2018 Silverado 2500 (Lillian)
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Old 04-16-2010, 06:08 AM   #3
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2006 22' Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 14,005
If you have a warranty-related breakdown driving home with a brand-new Airstream Interstate/Mercedes Benz Diesel, it will be a very, very bad day, Wayne. Can't hardly imagine that.

We have 71,000+ miles on our Interstate with a 5 cylinder, turbo-charged, MB diesel, and just had our first issue last month with a faulty turbo-resonator that was replaced under warranty. We are told these engines are made to easily go several hundred thousand miles with just routine maintenance. (And, we hope to put that many on it before we're through. )

Might consider AAA, or some such counterpart, should you hit something in the road or have another unforeseen mishap, as they will come to you, wherever you are. We have had AAA since our first RV in 2002, and wouldn't be without it.

Travel safe,

🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚❤️
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