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Old 08-10-2015, 05:42 PM   #1
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Front TV fell off, 2014.5 Interstate

The front TV in my 2014.5 Interstate became unattached. The van is a little over a year old. It's the TV mounted in front, overhead, angled down.

The metal bracket mounted to the Airstream is undamaged, but the TV tore loose from that and cannot be repaired. The screws pulled free from the TV and damaged the mounting holes on the TV. I've included pictures. It didn't loosen. Instead, the plastic of the TV tore apart at the screw mounts.

Is this happening to everyone? Am I going to have to replace this TV every year?
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Old 08-10-2015, 05:54 PM   #2
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Assuming no one tried to chin themselves using the TV, that seems unusual as the threaded inserts are molded in on most TVs. Since the plastic failed and the inserts didn't pull out, I'm guessing that it would take a lot of force to cause that kind of failure.

I would try epoxying (JB Weld) a thin (1/16") 2" X 2" piece of aluminum plate w/ a clearance hole for the stud w/ the insert attached on the back side of the plate to the TV. Not sure if it would hold but JB Weld is very good. Just be sure both surfaces are clean (lacquer thinner) and abraded to get good adherence.
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Old 08-10-2015, 06:35 PM   #3
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Quote:
Originally Posted by coder View Post
Is this happening to everyone? Am I going to have to replace this TV every year?
I think I can safely say that if it ever happened to anyone else, they didn't report it here on the Forums. Your problem is unique.
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Old 08-10-2015, 06:54 PM   #4
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Looks like u r under warrenty.
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Old 08-10-2015, 07:21 PM   #5
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With plastic it's harder to tell if a crack was pre-existing or if it's new than if it was metal (which will show oxidation at an old crack and bright shiny metal at a new break). But save all of the broken plastic pieces anyway, and examine them carefully— you may be able to tell if the plastic was already cracked or if it broke when the television fell.

If you try to fit the broken pieces back in place and they fit flat just like before, then the cracks were pre-existing.

If the breaks show evidence of bending before breaking (the engineering term for that kind of bending is "plastic deformation" and it's why the material is also called plastic), then they happened when the television fell, not before.

My guess is that you'll have some of each type, both pre-existing cracks that weakened the material and deformed breaks from when the television fell.
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Old 08-10-2015, 08:14 PM   #6
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Never seen this problem. If you are still under warranty get Airstream to give you a new TV. It may have been damaged before you got it.


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Old 08-10-2015, 10:18 PM   #7
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From the pictures, it appears that force was exerted as if one was pulling it off the mounting brackets.
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Old 08-10-2015, 10:29 PM   #8
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What happened to the wires when the television crashed to the floor? The power, coax, and HDMI cables had to be yanked pretty hard as well.
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Old 08-12-2015, 12:19 PM   #9
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Could it be an attempted theft and the thieves got scared off before they completed the crime? Looks like it may have been forced.
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Old 08-13-2015, 04:58 PM   #10
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The dealer ordered a replacement weeks ago.

The last time the van was in for service at the dealer, I asked them to look at was the TV, because 1) it was loose, and 2) had no sound on the right channel. They realized they couldn't tighten it (or fix the sound), and ordered a new one.

Perhaps in earlier years the TVs were smaller. The bottom of this 22" TV extends into the cabin. It includes a nameplate which drops 3/8" inch below the bottom edge of the TV. In the first couple of months of ownership, I whacked my head on the bottom of the TV more than once. More than a dozen times, in fact. OK, probably several dozen times.

Banging into the TV with my head may have contributed.

The bottom of that Samsung name tab is quite sharp. I've hit it hard enough to draw blood, more than once. (I tried to take a picture of the name tab on the bottom of the TV, but I don't think you can really tell from the picture how sharp the tab is.)
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Old 08-13-2015, 05:40 PM   #11
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Ouch!!


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Old 08-14-2015, 12:22 AM   #12
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I noticed that in our 2015 AI, there was a crack at the back of the TV. I had it replaced under warranty not because of the crack but it was not turning on
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Old 08-14-2015, 04:33 AM   #13
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Quote:
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Perhaps in earlier years the TVs were smaller. The bottom of this 22" TV extends into the cabin. It includes a nameplate which drops 3/8" inch below the bottom edge of the TV. In the first couple of months of ownership, I whacked my head on the bottom of the TV more than once. More than a dozen times, in fact. OK, probably several dozen times.
My front TV is only 19" and does not extend below the bottom of the storage compartment to which it's attached. But even so, in early days of ownership I still bumped my head on the television, though it was only when I was getting into the cab, not getting out of it.

One fix for the head-bumping might be to do what I did, which was to place a clothes bar across between the clothes hooks on each side.
http://www.amazon.com/Bell-Automotiv...ds=clothes+bar
I still bump by head on the clothes bar from time to time, but it forces me to duck lower, and when I do bump my head, the clothes bar is round and not sharp. I'm sure you'll also find other uses for a clothes bar once you've got one in place.

Another fix might be to get some split foam pipe insulation and pad the bottom edge of the television.
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Old 08-14-2015, 11:20 AM   #14
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I noticed that in our 2015 AI, there was a crack at the back of the TV. I had it replaced under warranty not because of the crack but it was not turning on
Was yours the same Samsung as the OP had? If so, maybe the Samsung model is not up to the bumps and jolts of going down the road in an RV.
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