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Old 10-22-2014, 01:06 PM   #1
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First Service Point

As I noted in another thread, I finally got home and headed in for my first service. Schedule A warning started 14 days ago. I only had 6000 miles on it, but one year had just gone around.
The only thing to report is that my Mercedes dealer has a great bunch of "service-oriented" folks. I am sitting in the waiting area, strong wifi, bowl of peppermint patties, hot coffee, and they just handed me a hot chocolate chip cookie 😄. Doing routine Schedule A along with a few recall notices.

I like Mercedes Benz of Knoxville......😊. They talked me into a SLK350 last spring too. 😄😄


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Old 10-22-2014, 02:00 PM   #2
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Mercedes Benz definitely knows how to treat its customers. During football season, they even make sure every high-def television in the waiting area is tuned to a different game.

A 10% military discount in the service department isn't a bad deal, either; show your military ID to get the discount.
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Old 10-22-2014, 04:51 PM   #3
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Quote:
Originally Posted by Protagonist View Post
A 10% military discount in the service department isn't a bad deal, either; show your military ID to get the discount.
Park Place Mercedes of Grapevine, Texas will give the military discount if your Texas driver's license is marked "VETERAN".
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Old 10-23-2014, 05:44 PM   #4
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Toskeysam is right! MB Knoxville is great! They did our service B when we were on the road. Those Peppermint Patties are like crack. I also had a cookie and a muffin, and coffee while we were there. Oh, this behavior could explain the 5 lbs I gained while on the road.
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Old 10-26-2014, 10:19 AM   #5
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My 1st Service was done on the road as well - Keyes European in Van Nuys, CA. $290.30

When we dropped it off we walked around for a little bit looking at cars. I drooled over the SL and G models, was easier to pay the $ for the van given I can live in it if need be; but $250k for a two seat convertible is out of my reach.

They had a driver take us 3-4 miles away to a mall (myself, wife & daughter), then come pick us up when the van was done. (AWESOME)

In hind site they may have just wanted my RV Driving butt out of their multi-million $$ showroom since I was drooling on the cars; but I like to think it was because they have great service! (LOL)
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