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Old 05-20-2015, 10:39 AM   #15
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Agree, the service manager seems like a good guy even though all I have had done was an oil change.

I thought (probably mistaken), that if you towed it over 30 mph but under 30 miles, you were probably OK, thats why I was asking.
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Old 05-20-2015, 11:33 AM   #16
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I think your 30/30 is correct, but I was under the impression that that was just if you did NOT disconnect driveshaft. I'm clueless. Wouldn't know a driveshaft if it fell on my head. Hoping others can clarify this....

MB will do a trans service (drain and change the fluids, not sure what else that includes) for $429. I'd like to know that we need to do it before paying for it and fighting with towing/roadside peeps to reimburse.
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Old 05-20-2015, 11:37 AM   #17
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This, from the service manager, regarding doing the trans service:

"It couldn’t hurt as a precaution and if there was any damage caused we might be able to tell when we drop the transmission pan down to change the filter."
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Old 05-20-2015, 12:34 PM   #18
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I learned the hard way after flat-towing a car only 35 miles, and mostly under 45 mph. Apparently that's one of the warnings that is real, not just a liability protection. After driving my newly-acquired car just a few miles following the tow, the transmission failed.
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Old 05-20-2015, 12:40 PM   #19
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I learned the hard way after flat-towing a car only 35 miles, and mostly under 45 mph. Apparently that's one of the warnings that is real, not just a liability protection. After driving my newly-acquired car just a few miles following the tow, the transmission failed.
yikes!!
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Old 05-20-2015, 05:16 PM   #20
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Service mngr said they'd drive it and check for computer codes regarding transmission damage.

He said that every sprinter he's ever seen towed in, has had driveshaft disconnected.

I think the warning to not tow over 30mph, etc., is just if the driveshaft is NOT disconnected. Is this correct?
Yes 30 mph limit is if driveshaft is NOT disconnected. So question if your Sprinter was towed with driveshaft disconnected like the service manager says. If your driveshaft was disconnected your transmission will be OK.
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Old 05-20-2015, 05:33 PM   #21
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Yes 30 mph limit is if driveshaft is NOT disconnected. So question if your Sprinter was towed with driveshaft disconnected like the service manager says. If your driveshaft was disconnected your transmission will be OK.
Thanks for clarifying that.

Nobody at Mercedes knows, because it was towed and dropped off after hours.

Just spoke with MB roadside assistance. Optimistic this can all be resolved quickly and they'll pay for all repairs, including precautionary tranny service.
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Old 05-20-2015, 05:43 PM   #22
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If the driveshaft was disconnected, there should be some visible tool marks on the U-joints were the disconnection took place. Did anyone check with the towing company to see if they would have admit to either disconnecting the drive shaft or not?
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Old 05-20-2015, 06:11 PM   #23
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If the driveshaft was disconnected, there should be some visible tool marks on the U-joints were the disconnection took place. Did anyone check with the towing company to see if they would have admit to either disconnecting the drive shaft or not?
MB Roadside Assist is the liason (sp?) between us, the dealer and the tow truck company. They're trying to figure out which tow company towed it. They have a record of 3 different companies being dispatched (first one to try to jump start, and next 2 that we turned away, and then one of those same ones returned and actually towed it).
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Old 05-20-2015, 06:20 PM   #24
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Sounds like you may have what Clint Eastwood described to the Major in Heartbreak Ridge when asked what he thought of the situation.
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Old 05-20-2015, 06:25 PM   #25
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Sounds like you may have what Clint Eastwood described to the Major in Heartbreak Ridge when asked what he thought of the situation.
What??!!!
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Old 05-20-2015, 06:48 PM   #26
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If memory serves....Clint's reply is not suited to a family environment.
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Old 05-20-2015, 06:54 PM   #27
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Sounds like you may have what Clint Eastwood described to the Major in Heartbreak Ridge when asked what he thought of the situation.
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What??!!!
I don't think the word can be used on a public forum, but it begins with "cluster…"
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Old 05-20-2015, 06:57 PM   #28
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Cluster and a word that rhymes w/ muck.
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